• Adapt open-source component libraries into a Cofertility-native product language • Develop design system guidance for Product, Engineering, and non-technical teammates • Redesign egg donor application experience • Use feedback and data to identify design opportunities • Explore AI-augmented product experiences • Partner with Product, Engineering, and Member Experience

Role Description We are seeking a passionate and detail-oriented User Experience Researcher and Workflow Analyst to join our Business Applications team. This unique role will be focused on enhancing the internal user experience of our Salesforce platform and optimizing end-user workflows. The ideal candidate will have a strong blend of user research, process analysis, and UX design skills. By collaborating with internal stakeholders, scrum teams, and our Salesforce Platform Architect, you will play a key role in advancing how our organization leverages Salesforce, with a focus on creating intuitive and efficient user experiences that drive productivity and reduce pain points. - Conduct interviews, surveys, focus groups, and usability studies with internal users to understand their needs, behaviors, and interactions with Salesforce processes. - Develop and maintain detailed user personas to reflect various roles and needs across the organization. - Analyze user pain points and challenges across existing workflows and processes on the Salesforce platform. - Collaborate with cross-functional stakeholders to map, analyze, and document current workflows and user journeys. - Evaluate workflow inefficiencies and bottlenecks, offering actionable insights and recommendations for improvement. - Create data-driven recommendations, wireframes, process flow diagrams, and mockups for improving user workflows and experiences. - Collaborate with the Salesforce Platform Architect and scrum teams to translate recommendations into technical implementation plans that align with system capabilities and roadmap priorities. - Act as a liaison between internal teams and technical teams to ensure user-centric designs are effectively prioritized and implemented. - Present findings, research insights, and workflow improvements to leadership and stakeholders. - Stay up-to-date on UX best practices, Salesforce functionality, and workflow optimization trends to continually improve processes across the organization. - Define and monitor key usability and adoption KPIs for workflows to understand where the next focus area should be and ensure changes are not having a negative impact. Qualifications - 4+ years of experience in user research, UX design, business analysis, or similar roles, preferably within a Salesforce environment. - Proven experience conducting qualitative and quantitative user research techniques and synthesizing results into actionable insights. - Strong knowledge of workflow/process mapping tools (e.g., Lucidchart, Visio, Miro). - Experience designing wireframes or creating user interfaces using tools such as Figma, Sketch, or Adobe XD. - Exceptional communication and collaboration skills; ability to facilitate discussions and gain alignment across various teams and levels of the organization. - Familiarity with Agile/Scrum methodologies is a plus. - Salesforce knowledge (either as a user, admin, or analyst) is strongly preferred. Requirements - Salesforce certifications, such as Salesforce Administrator or Business Analyst, are a plus. - Hands-on experience using user testing platforms or tools (e.g., UserTesting, Optimal Workshop). - Knowledge of change management practices or Human-Centered Design frameworks. Benefits - Comprehensive health benefits, life and disability insurance, and fertility and family-forming support program. - Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days. - Tuition and reading reimbursement programs to support your continuous learning and professional growth. - Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching. - Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact. - GoTo performance bonus program to celebrate your impact and contributions. - Monthly remote work stipend to support your home office expenses.

• Lead the full design lifecycle: research, ideation, interaction flows, high-fidelity wireframes, and prototyping for AI-driven, data-heavy enterprise workflows. • Translate user needs and business goals into intuitive, trustworthy interfaces for complex multi-system processes spanning SAP, Salesforce, Workday, and Oracle. • Design for governance and trust: surface what agents are doing, why they're doing it, and how a human can review, intervene, or override. • Run qualitative and quantitative research with enterprise users (IT leaders, ERP admins, business analysts) and iterate based on what you learn. • Partner closely with product managers and engineers to align on vision, ensure technical feasibility, and ship at quality. • Build and maintain the design system that keeps the Tessera Mosaic platform consistent across products and surfaces. • Raise the craft bar across the company: provide design critique, mentor engineers on UX patterns, and advocate for user-centricity at every level.

Role Description Take full ownership of the end-to-end product design process, working on clearly defined problems in close collaboration with the Product Team — from ideation and prototype testing to ready-to-ship visual designs. - Collaborate with our existing Product Designer to evolve our design language and ensure a cohesive experience across both sides of the platform. - Work hand-in-hand with our product and engineering teams, identifying high-impact UX opportunities and delivering solutions that are technically feasible and ship fast. - Translate concepts into high-fidelity designs, adhering to and maintaining our scalable design system in Figma. - Craft clear, engaging UI copy to guide users through the product. Qualifications - 3–5 years of experience as a Product Designer in a well-known B2B SaaS company or high-growth SaaS startup. - Proven ability to design complex, desktop-first B2B web applications end-to-end — from problem framing to interaction design and handoff, ideally demonstrated in your portfolio. - Strong product thinking: Ability to find pragmatic “80/20” solutions that balance user value, technical constraints, and business goals. - Expert-level Figma skills and experience collaborating with other designers in shared workspaces, including component libraries and design systems. - Self-driven, outcome-oriented, able to work independently while communicating trade-offs and constraints clearly. - Native German speaker with fluent English. Requirements - Experience using AI-assisted coding tools (like Claude code, cursor etc) to build realistic, functional prototypes. - Foundational understanding of HTML/CSS to ship smaller improvements to the product or website yourself. - UX copywriting experience. Benefits - You'll shape a product that solves real-life problems in the construction industry and see the results of your work in the hands of real users. - You’ll work in an open-minded, collaborative, and international team where your ideas are valued. - Choose to work fully remote (within Germany) or from our modern office in Berlin Friedrichshain. - Regular company and team events (offline and online). - Competitive compensation, a permanent contract, and modern work equipment. - An open feedback culture with regular 1-on-1s to support your professional development. Company Description Cosuno – Revolutionizing construction through technology. - We are Cosuno – a fast-growing tech startup that is making the construction industry more efficient and transparent with our digital platform for tenders and procurement processes. - Our goal: to solve the most complex challenges in the industry with innovation and simplicity. - Artificial intelligence is the key to our solution: it analyzes millions of price data points and helps construction companies create precise and efficient bids. - This not only saves our customers time but also helps them avoid unnecessary costs. - At Cosuno, you will work with creative minds who are reshaping the construction industry. - We believe in diversity because we know that the best ideas come from different perspectives. - An integrative and inclusive work environment is a matter of course for us.