• Deliver exceptional creative solutions for the AI-Authoring platform, focusing on user insight and the 'human element' of digital solutions. • Utilize and contribute to component-based design systems. • Present and persuasively communicate design rationale to stakeholder groups at various levels. • Apply a passion for visual storytelling through typography, motion, copy, and art direction to simplify complex ideas. • Identify and address user pain points to improve usability and overall product performance. • Participate in a culture of critique, collaboration, and honest reflection to foster a learning and growth mindset.

• Lead end-to-end design for the *Manage* product area: discovery and research through shipping and iteration • Shape how financial data is visualized and surfaced (budget vs. actuals, burn rates, variance flags, forecast views, just to name a few) for people who are not accountants • Design complex, multi-stakeholder workflows for cross-team collaboration • Envision AI-powered features to free up grant professionals’ time and increase compliance • Drive definition of completely greenfield spaces • Raise the quality bar across Instrumentl's design system

• Lead concepting and design execution for complex client engagements — website redesigns, landing pages, product flow improvements, CRO experiments, paid media creative, and lifecycle campaigns (email/SMS). • Contribute to design strategy by bringing a strong UX perspective to planning conversations, identifying opportunities, and recommending approaches. • Own client-facing design presentations — articulate design rationale, walk stakeholders through concepts, and build trust as a strategic design partner. • Produce the work end-to-end — from early-stage concepts and wireframes through high-fidelity mockups, prototypes, and production-ready deliverables. • Architect and evolve design systems for clients and internal use — defining component libraries, tokens, patterns, and documentation that scale across projects. • Bridge design and engineering — help ensure design intent is preserved in implementation, troubleshooting handoff issues, and refining specs as needed. • Help mature Cro Metrics' AI design capabilities — explore, evaluate, and integrate AI-powered tools into design workflows. • Design across all service lines — CRO/experimentation, website design & development, lifecycle (email/SMS), and paid media.

• Produce high-fidelity mockups and design assets • Execute within established design systems • Interpret written briefs and develop polished designs • Support rapid experimentation cycles • Prepare and organize design files for handoff to developers • Manage workload across multiple concurrent projects • Collaborate closely with strategists and engineers • Contribute to and maintain component libraries