• Define and lead product portfolio vision and strategy, ensuring alignment with company goals and a coherent value proposition. • Decide portfolio composition (invest/grow/maintain/change/sunset) to maximize market opportunity and business impact, ensuring products synergy and competitive advantage. • Continuously analyze market trends, competition, customer needs, stakeholder insights and synthesize it into product decisions and choices. • Identify and validate new product and business opportunities, including building business cases and managing new products before they are transferred to separate business lines. • Oversee product lifecycle (development, launch, evolution), balancing innovation and improvement. • Monitor and manage product performance (revenue, profitability, adoption, retention) and optimize accordingly. • Set cross-product priorities and allocate resources based on impact, ROI, and strategic fit, including the balance between building core and customer desired functionality. • Build and lead the product management function, including capabilities, standards, and best practices organization-wide, owning and building company-wide expertise related to products knowledge and product application. • Align and active cooperate with cross-functional stakeholders to drive go-to-market, customer acquisition and retention, adoption, and overall portfolio growth.

• Define and lead product portfolio vision and strategy, ensuring alignment with company goals and a coherent value proposition. • Decide portfolio composition (invest/grow/maintain/change/sunset) to maximize market opportunity and business impact, ensuring products synergy and competitive advantage. • Continuously analyze market trends, competition, customer needs, stakeholder insights and synthesize it into product decisions and choices. • Identify and validate new product and business opportunities, including building business cases and managing new products before they are transferred to separate business lines. • Oversee product lifecycle (development, launch, evolution), balancing innovation and improvement. • Monitor and manage product performance (revenue, profitability, adoption, retention) and optimize accordingly. • Set cross-product priorities and allocate resources based on impact, ROI, and strategic fit, including the balance between building core and customer desired functionality. • Build and lead the product management function, including capabilities, standards, and best practices organization-wide, owning and building company-wide expertise related to products knowledge and product application. • Align and active cooperate with cross-functional stakeholders to drive go-to-market, customer acquisition and retention, adoption, and overall portfolio growth.

Role Description The Consumer New Product Development (NPD) team is responsible for leading large, cross-functional teams to drive new products, benefits, and capabilities from ideation to market launch. This role has high visibility and broad exposure to all critical areas of the Consumer business. - Lead the launch of capabilities, features, and products across card product and lending for the Consumer business to drive business results, improve customer experiences, and increase agility in product development. - Understand business objectives and customer needs, identify creative ways to leverage capabilities, and develop new solutions to meet those needs. - Lead concept development, feasibility assessment, and end-to-end customer experience design followed by development, testing, and launch. - Drive vision and development of new products, features, and capabilities based on in-depth knowledge of customer, business, and technology. Integrate customer research, usability studies, and market analysis into actionable product requirements. - Ability to work in large, cross-functional teams and negotiate across partners, such as Product, Technology, Marketing, Servicing, Risk, Legal, Compliance. - Work closely with Technology as a key partner interfacing back with business teams to oversee and ensure best-in-class delivery and customer outcomes. - Monitor product data and customer feedback post-launch, and partner on continuous strategic growth strategy. - Continuously improve the investment planning and product development processes to drive greater efficiency, agility, and effectiveness. Qualifications - Self-starter with track record of excelling in a fast-paced environment. - A creative and innovative thinker and problem-solver who can manage effectively through ambiguity and evolving strategies, while maintaining strong customer focus. - Demonstrated ability to lead teams to drive results in a highly matrixed organization, capable of influencing and building internal alignment across lines of business and support groups. - Comfort with technology, and skilled at understanding business and customer needs and translating into tech requirements. - Ability to understand the details of complex processes with an orientation toward process improvement and innovation, and an ability to translate across teams with various technical capacities. - Excellent understanding of lending and card business drivers; ability to interpret financial information to identify opportunities and develop business strategies. - Excellent communication and presentation skills for complex and technical topics with ability to influence across leadership levels and domains. - Experience with product ownership in an agile or scaled agile delivery environment is a plus. - Experience working with Microsoft Office Suite (Excel, Visio, PowerPoint, Word).

• Leads the enterprise AI product roadmap, driving prioritization and delivery of AI solutions across business functions. • Partners with business, IT, and data teams to deliver scalable, responsible AI capabilities while ensuring measurable business value and alignment with governance standards. • Define and manage the AI product roadmap across business domains (e.g., Claims, Customer Care, Compliance). • Prioritize AI use cases based on value, feasibility, and risk. • Translate business needs into AI product requirements and workflows. • Drive value realization (automation, cost savings, cycle time, customer experience). • Support AI governance aligned to NIST principles (trust, transparency, accountability). • Monitor model performance, data quality, and operational impact. • Communicate roadmap, progress, and outcomes to stakeholders and leadership.