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Viking

Exploring the World in Comfort.

Inbound Sales Consultant

Call Center RepresentativeCall Center RepresentativeFull TimeRemoteSeniorTeam 5,001-10,000Since 1997H1B SponsorCompany SiteLinkedIn

Location

Florida

Posted

18 days ago

Salary

$80K - $190K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Inbound Sales Consultant

Viking

• Demonstrate passion for curating extraordinary travel experiences for high-net-worth guests • Handle inbound sales calls from consumers, identify their needs, and make travel recommendations • Make follow-up outbound calls, overcome objections, and close the sale • Provide personalized recommendations based on guests’ preferences and interests • Build lasting relationships to drive consumer loyalty • Explain cruise itineraries, onboard amenities, and pricing details • Maintain accurate records of interactions and follow up with leads • Enjoy working from home in a fully virtual environment • Continuously exercise high ethical standards • Remain coachable, open to feedback, highly motivated and driven to succeed with an entrepreneurial spirit

Job Requirements

  • Experience as a telephone sales person or similar sales role
  • 5+ years experience as an Account Executive or in a similar sales role
  • Demonstrated success in meeting and exceeding monetary sales KPI metrics
  • Strong experience in making sales over the phone
  • Exceptional communication, negotiation, and interpersonal skills
  • Ability to build and maintain relationships with high-end clients
  • Flexibility in your schedule, to include evenings, weekends, and holidays
  • Discipline to work in a structured environment with schedule adherence standards
  • Previous sales experience with ability to close on the first call
  • Proficiency with basic computer applications and equipment (MS Word, Teams, Outlook)

Benefits

  • Highly competitive compensation plan breakdown
  • Average earning potential of $90,000 annually (hourly base + commission)
  • Historic annual average commission of $53,000 (based on overall department performance and the terms of the applicable commission plan)
  • Employees are eligible for annual discretionary bonus
  • 401(k) plan with company match
  • Employee Share Purchase Plan (ESPP)
  • Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate
  • Paid training (hourly pay + guaranteed commission)
  • Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year
  • Opportunity to take a free and/or discounted cruise
  • Highly subsidized gym membership
  • Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership

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