Real-Time Intelligence for Contact Centers
Data Science Intern – Customer Success
Location
United States
Posted
79 days ago
Salary
0
Seniority
Entry Level
Job Description
Data Science Intern – Customer Success
Cresta
• Collect, clean, and preprocess structured and unstructured data • Perform exploratory data analysis to identify trends and insights • Build and evaluate machine learning models under guidance • Develop data visualizations and dashboards to communicate findings • Assist in deploying models and monitoring their performance • Work with large datasets using tools like Python, SQL, and cloud platforms • Document processes, experiments, and results clearly • Participate in team demos, feedback sessions, and learning opportunities.
Job Requirements
- Enrolled in a Bachelor’s or Master’s degree program in Computer Science, Engineering, or a related field.
- Experience writing code in Python (or another general-purpose language).
- Strong interest in artificial intelligence, machine learning, or software engineering.
- Basic understanding of statistics and machine learning concepts
- Familiarity with libraries such as Pandas, NumPy, Scikit-learn, or TensorFlow/PyTorch
- Experience with SQL and working with databases
- Strong analytical and problem-solving skills
- Excellent communication skills and willingness to collaborate with teammates and customers.
Benefits
- This role provides mentorship and exposure to customer-facing technical problem solving in a fast-moving AI/Product environment.
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