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Everbridge logo
Everbridge

After 9/11, Everbridge was founded to improve the way people communicate and find one another in critical situations. Through its Software-as-a-Service-based communications platfor

Marketing Operations Manager

Location

Canada

Posted

30 days ago

Salary

$99K - $131.5K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishSalesforce

Job Description

Marketing Operations Manager

Everbridge

• Own and continuously audit and refine core marketing workflows, including lifecycle progression, campaign automation, attribution, and data flow across the marketing stack to improve performance and scalability • Maintain and optimize Marketo <> Salesforce sync, including field management, data flow, and system governance • Manage user access, configurations, integrations, and ongoing platform enhancements • Evaluate and support implementation of new tools and capabilities (e.g., AEO, spam mitigation) • Own scoring models and lifecycle stage progression, partnering with the broader MarOps team on shared lead lifecycle management • Understand, support and provide backup coverage for lead routing, enrichment, and data hygiene processes as needed • Define and enforce campaign operations governance (taxonomy, naming conventions, hierarchies, and standardized SFDC setup) to enable scalable, outsourced execution • Align Demand Gen, Paid Media, Field, BDR, and external partners to ensure consistent execution • Ensure accurate campaign tracking, attribution, and data consistency across systems • Partner and coordinate with Marketing, Sales Ops, Analytics, and Business Systems teams on process and system improvements; communicate updates and insights to stakeholders • Support global email and data compliance initiatives (e.g., consent management, data handling policies) • Maintain documentation for processes, systems, and governance standards

Job Requirements

  • 5+ years of experience in B2B SaaS marketing operations or related roles
  • Hands-on experience with marketing automation and CRM platforms (Marketo and Salesforce required)
  • Experience with tools such as 6sense, RingLead/LeanData, Full Circle Insights, and Asana (or similar)
  • Strong understanding of lead lifecycle management and campaign attribution models
  • Experience designing and optimizing workflows, automation, and system integrations
  • Strong analytical skills with the ability to interpret data and drive actionable insights
  • High attention to detail and strong ownership mindset in managing systems and processes
  • Ability to manage multiple priorities and projects in a fast-paced environment
  • Strong communication and collaboration skills across technical and non-technical teams
  • Experience working with Sales Ops, CRM Teams, and Analytics teams
  • Familiarity with data hygiene, enrichment strategies, and compliance requirements
  • Experience with AI-powered marketing tools (e.g., Qualified, Profound, Metadata)
  • Experience using AI tools (e.g., ChatGPT) to build agents or automations that improve productivity and streamline marketing workflows
  • Interest in AI-driven marketing automation and next-generation MarTech capabilities

Benefits

  • healthcare
  • dental
  • parental planning
  • mental health benefits
  • disability income benefits
  • life and AD&D insurance
  • a 401(k) plan and match
  • paid time off
  • fitness reimbursements

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