• Identify, recruit, and negotiate with targeted distribution, manufacturing, and retail vertical partners to join Phocas' partner ecosystem. • Identify opportunities to cultivate and grow relationships with existing partners. • Develop and execute joint business plans to achieve strategic goals and drive partner engagement. • Collaborate closely with the sales and marketing teams to align partner initiatives with core business strategies. • Conduct regular sales enablement sessions for partners on Phocas products, solutions, and best practices to maximize partner capabilities. • Manage the partner onboarding process, ensuring smooth integration and communication throughout. • Monitor and report on partner performance metrics, making adjustments to strategies as necessary to ensure successful outcomes. • Work directly with partners to develop profitable opportunities and drive sales of Phocas solutions. • Participate in industry events and trade shows to promote partnership capabilities and showcase our solutions. • Support partners in generating leads and developing go-to-market strategies to maximize their potential.

Role Description In this role, you will: - Respond to requests and referrals for youth and young adult peer support - Support youth in identifying their strengths, needs, and priorities - Assist youth in communicating their needs to members of their care team - Provide emotional support and model self-advocacy across a variety of settings Key Responsibilities: - Facilitate a youth-centered process to identify strengths, needs, and goals - Help youth clarify, prioritize, and articulate concerns effectively - Identify and connect youth to formal and natural supports within their community - Coach and support youth in accessing resources, including making calls and completing forms or applications - Maintain up-to-date local resource information and educate youth on how to access resources independently - Support youth in meetings and appointments, including but not limited to: - Child and Family Team meetings - Schools and court settings - Child welfare reunification planning - Inpatient and outpatient treatment reviews - Medical and therapeutic appointments - Encourage independence by building skills in resource navigation and self-advocacy - Perform other duties as assigned Qualifications - One year of lived experience and demonstrated knowledge of the mental health system and how to navigate it - Valid driver’s license, reliable vehicle, and current auto insurance - Ability to travel and work evenings and weekends as required - Ability to pass required background checks (CRIMS) and federal drug screening Requirements - Strong written and verbal communication skills - Genuine interest in the well-being of peers and the ability to honor each person’s unique experiences - Ability to empower youth to actively participate in developing their plan of care - Basic computer proficiency (e.g., Android apps, Microsoft Office) - Ability to work effectively with individuals from diverse cultural, religious, racial, educational, and socioeconomic backgrounds - Ability to lift and carry up to 35 pounds - Prior knowledge of or experience with the Wraparound process is preferred Benefits - Medical, Vision, and Dental coverage + comprehensive benefits and PTO package Company Description If you’re ready to make a meaningful impact in the lives of young people and contribute to a compassionate, youth-centered organization, we’d love to hear from you. Apply today and join us in empowering youth in our community.

• Manage relationships at senior levels with clients, consultants and brokers/producers by creating valued business partnerships • Conduct routine service calls and function as the primary Group contact for strategic planning and consultation • Support customers during the implementation of sales contracts and throughout the relationship by advocating for escalated services issues in a timely and professional manner • Complete and maintain sales projections, finalize rates and benefit adjustments and prepare reports and documents for renewal and sales presentations

• Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion • Develop and execute strategies to achieve 20%+ revenue growth within the client portfolio • Actively manage and develop a pipeline within accounts, aligned to a go-to-market strategy • Cultivate new business and relationships within clients • Proactively leverage professional networks to generate new opportunities with existing clients • Build personal brand and relationships with senior stakeholders within the client portfolio • Spend significant time face-to-face with clients, ensuring strong engagement and understanding of their needs • Accountable for revenue and profit forecasts and delivery • Delegate delivery responsibilities to relevant Delivery Managers while maintaining oversight • Explore replacement pipelines to mitigate ramp-downs • Ensure accurate financial forecasts, projections, and adjustments • Manage and mitigate risks effectively, including succession planning • Own P&L and meet agreed financial targets • Ensure robust account growth planning aligned with client business needs • Drive continuous improvement and innovation in solutions. • Ensure compliance with governance, business rules, and regulatory standards • Foster a culture of high performance and continuous improvement within the team