• Identifies all of the electronic referral systems utilized by referral sources and ensures Aveanna is enrolled and registered, including paid accounts where necessary. • Ensures the setup and configuration of electronic referral systems are optimized to facilitate and drive referrals. • Monitors the electronic referral systems for new referrals and timely accepts or declines referrals based on guidance provided by location or area leadership. • Works with location leadership and outside sales teams to manage and optimize the flow of referrals. • Notifies location, outside sales, and intake personnel of new referrals via email and instant messaging. • Gathers and sends the appropriate referral information and documents to the intake team for processing into the electronic medical records system. • Obtains and documents contact information and customer data on discharge planners and other referring individuals for inside sales activities. • Utilizes inside sales tactics such as lead generation, relationship development, personalized messages, regular outreach campaigns, information gathering meetings, and social selling via social media platforms such as LinkedIn to engage and develop connections with referral sources and drive additional referrals. • Adds or updates customer data and documents inside sales activities as needed in the company’s Customer Relationship Management (CRM) system. • Ensures all communications with referral sources and internal teams meets Aveanna’s customer service requirements and expectations. • Works with location and sales leadership to develop strategic plans for growth and to identify and capitalize on opportunities for driving additional referrals. • Participates in sales blitz campaigns and occasionally partners with outside sales personnel to make in-person sales calls. • Informs operations and sales leadership of any barriers or potential obstacles to accepting referrals. • Participates in on-call rotation to cover after hours and weekends as needed. • Meets or exceeds monthly qualified admission targets and works to ensure assigned locations meet admission goals.

• Provide administrative and sales support for the National Accounts team • Develop an understanding of the Manulife Bank business and its distribution channels • Fulfill sales & marketing material requests and assist in sales events • Maintain and format critical sales reports and relevant sales content • Manage employee status changes and track expenses

• Lead, coach, and develop the Inside Sales Manager and Key Accounts Manager • Set clear targets, KPIs, and performance expectations • Own the sales strategy for both inside sales and key accounts • Lead the strategic shift from traditional inside-sales to e-commerce • Oversee the Key Accounts team to ensure strong relationships with major motor dealer groups • Analyze performance data to optimize digital sales channels

• Turning Leads into Appointments: You aren't just making calls; you are the bridge between a cold prospect and a high-value sales meeting, ensuring the calendar stays full of qualified opportunities. • Mastering the CRM Pipeline: You keep the engine running smoothly by meticulously managing lead data, ensuring no prospect falls through the cracks and every follow-up is timed for maximum impact. • Building Instant Rapport: Every interaction is an opportunity to represent the brand with excellence, using persuasive communication to handle objections and build trust in minutes. • Driving Growth through Consistency: By maintaining a high volume of outbound activity and rigorous follow-ups, you directly influence the bottom line and the long-term success of the client’s sales team.