• Design and implement high-performance backend services in Go • Build and maintain cloud infrastructure across AWS, GCP, and Azure • Own the DevOps pipeline from CI/CD to monitoring and alerting • Lead our SOC 2 compliance efforts, implementing security best practices • Create robust APIs that power our AI-driven supply chain platform • Optimize for performance, reliability, and cost across cloud providers • Automate infrastructure provisioning and deployment processes • Collaborate with frontend engineers to design efficient data flows • Make architectural decisions that balance speed of delivery with long-term maintainability

• Design and implement high-performance backend services in Go • Build and maintain cloud infrastructure across AWS, GCP, and Azure • Own the DevOps pipeline from CI/CD to monitoring and alerting • Lead SOC 2 compliance efforts, implementing security best practices • Create robust APIs that power AI-driven supply chain platform • Optimize for performance, reliability, and cost across cloud providers • Automate infrastructure provisioning and deployment processes • Collaborate with frontend engineers to design efficient data flows • Make architectural decisions that balance speed of delivery with long-term maintainability

• Build, configure, and optimize voice agents using third-party platforms and in-house tooling • Own quality assurance for voice interactions • Work directly with our operations team and customers to understand workflows, gather feedback, and translate insights into product improvements • Collaborate with engineers to build reliability and monitoring infrastructure as we scale • Write production code in Python to support integrations and custom functionality • Contribute to the broader product development process, bringing a user-centric perspective to everything we build

• Implement and maintain integration pipelines with external partners • Configure and deploy product updates in collaboration with engineering and operations • Work with REST APIs, JSON payloads, and Python scripts to support integrations • Validate data flows, execute test cases, and troubleshoot deployment issues • Monitor production workflows and help ensure system reliability • Write clean, well-documented code following internal engineering standards • Collaborate asynchronously via Slack and Linear within sprint cycles