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We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job; our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities. We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all.
Bilingual Customer Service Representative, German
Location
United Kingdom
Posted
81 days ago
Salary
£34.8K / year
Seniority
Senior
Job Description
Bilingual Customer Service Representative, German
Computershare UK
• Assist customers and ensure top-notch service quality. • Use various in-house IT systems to maintain high levels of customer satisfaction. • Deliver services on behalf of our clients via telephone. • Handle a variety of customer queries ensuring that no two days will be the same. • Provide support directly to customers, helping them with their inquiries.
Job Requirements
- Fluent in German and English, with strong verbal and written communication skills in both languages - this is an essential requirement.
- Previous experience in delivering excellent customer service, with a commitment to providing quality customer service.
- Ability to work as part of a team, with a positive outlook and high energy.
- Proficiency in PC use, including MS Office applications like Outlook, Word, and Excel.
- Enthusiasm for developing new knowledge and skills, we will provide full training but having previous retail, hospitality or any other customer service experience is required.
- Legal right to work in the United Kingdom.
Benefits
- Flexible work to help you find the best balance between work and lifestyle.
- Health and wellbeing rewards that can be tailored to support you and your family.
- Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
- Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
- Outstanding training and development.
- Generous share plan scheme.
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