• Gather, analyze, and document business requirements from stakeholders • Assist in creating Business Requirement Documents (BRDs), Functional Specifications, and process workflows • Analyze business processes to identify gaps and recommend improvements • Support cross-functional teams in implementing business solutions • Assist in User Acceptance Testing (UAT) and track defects/issues through resolution • Prepare reports, presentations, and documentation for stakeholders • Maintain organized documentation and knowledge repositories

Role Description Buscamos um Analista de Negócios PL para integrar a nossa coligada TopSaúdeHUB. O profissional será responsável por alinhar as necessidades de negócio das operadoras de saúde às soluções ERP, garantindo eficiência operacional, conformidade regulatória e satisfação do cliente. Responsibilities - Levantamento de requisitos junto a stakeholders (gestão de beneficiários, autorização, faturamento, contratos, TUSS/ANS) - Mapeamento de processos AS-IS e desenho TO-BE com notação BPMN - Elaboração de especificações funcionais detalhadas para equipe de desenvolvimento - Garantia de conformidade do ERP com regulamentações da ANS (TISS/TUSS) - Condução de testes de aceitação (UAT), documentação de cenários e gestão de desvios - Intermediação entre operadoras de saúde, times técnicos (Dev/QA/DevOps) e gestão - Suporte à implantação do ERP: treinamento de usuários, go-live e período pós-implantação - Apoio em gerenciamento de projetos: cronograma, escopo e backlog (Scrum/Kanban) Qualifications - Formação: Graduação em Administração de Empresas, Sistemas de Informação ou Engenharia de Produção - Experiência: 2 anos ou mais nas funções acima. Requirements - Diferencial: MBA em Gestão de Projetos, Especialização em Saúde Suplementar ou Pós em Transformação Digital - Conhecimento em ERP para saúde suplementar - BPMN (Bizagi, Visio, Lucidchart) - SQL básico - Jira/Confluence/Trello - Postman - TestRail - Scrum/Kanban - ANS · TISS · TUSS Benefits - #LI-Remote

Title: Vendor Management Analyst I (Hybrid) Location: - Fishers, Indiana, United States of America - Marlton, New Jersey, United States of America Type: Full Time Regular Job Description: Summary: The Analyst, Vendor Mgmt I is responsible for managing third party vendor relationships. This role is responsible for managing contracts, negotiating terms and ensuring vendors meet quality, compliance and performance standards, while also driving cost savings and operational efficiency. Essential Job Duties and Responsibilities: - Assists the business in the procurement process including sourcing and selecting vendors. Coordinate with internal teams to streamline the process. - Negotiate and manage initial and the renewal of vendor contracts. - Ensure compliance with contractual obligations and regulatory requirements. - Establish and maintain strong relationships with vendors, serve as the primary point of contact, and address and resolve issues or conflicts that arise in vendor relationships. - Responsible for maintaining a portfolio of vendors to ensure current and accurate information is reported in the vendor management system of record. - Comply with all company policies and procedures. - Maintain regular and punctual attendance. Other Job Duties and Responsibilities: Performs other related duties as assigned. Supervisory Responsibilities: - This position is an individual contributor with no direct reports. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. - Strong negotiation and contract management skills - Excellent Communication and Interpersonal Skills - Organizational Skills - Attention to detail Education and/or Experience: - Bachelor’s Degree from a (4) year College or University preferred - 1-3 years prior experience in vendor management or procurement preferred Certificates, Licenses, Registrations: - None Required Work Complexity: Addresses problems that are not immediately evident but typically not complex. Problems are typically within the immediate job area. Problems are typically solved through drawing from standard procedures and basic analysis. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Equal Employment Opportunity: The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law. Job Responsibilities: The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization. The estimated base pay for this role is one part of our total compensation package and is determined within a range. The estimated base pay for this position is the annualized equivalent of $51,000.00 - $60,000.00, depending on experience, qualifications, market location, and other job-related factors. In addition, this role is eligible for commissions based on performance and productivity against commission plan parameters. Excellent benefits package including but not limited to PTO, medical, dental, vision, 401(k) plan with company match, life insurance, long term and short-term disability options, FSA/HSA, tuition reimbursement, and other voluntary benefits.

• Collaborate with Scrum Teams to gain a clear understanding of implemented user stories and their acceptance criteria • Translate user stories into well‑structured test scenarios and automation‑ready test scripts • Ensure strong alignment between user story intent, acceptance criteria, and full test coverage • Execute and maintain manual test cases for scenarios that are not yet automated • Perform manual testing for scenarios that cannot be automated due to technical or business constraints • Work closely with Functional Analysts to align test coverage with functional design and to support continuous expansion of automated regression coverage • Collaborate actively with Test Automation Engineers and Functional Analysts throughout the testing lifecycle • Support defect analysis by validating expected behavior based on defined test scenarios