At American Income Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better. Role Overview: Could you be our next Agency Admin Business Specialist? American Income Life is looking for an Agency Admin Business Specialist to join the team! In this role, you will be responsible for communicating directly with agents, SGAs, directors, and top-level executives via telephone, email, fax, and written correspondence. You will handle sensitive legal matters and provide timely responses to regulatory bodies such as the Department of Insurance, Department of Labor, and various state unemployment agencies, while also working directly with company attorneys. Additional responsibilities include extracting, compiling, and analyzing data, reviewing and evaluating various agency-related reports, and providing quality customer service in a timely and professional manner. This is a remote/work-from-home position. You will be required to work from our office in Waco, Texas, on occasion. What You Will Do: - Extract and compile statistical data from various databases, SQL tables, and resources to create and maintain weekly, monthly, quarterly, and annual reports, ad-hoc reports, and summary recaps for management - Create and maintain databases, forms, tables, and spreadsheets to track assigned reports efficiently and accurately - Collaborate with team members to generate ideas for the most efficient and accurate reporting methods, while offering feedback to improve overall departmental workflow and productivity - Write and maintain detailed written procedures for all tasks performed and cross-train with team members to provide coverage during vacations and absences - Establish and maintain familiarity with a large volume of statistical company data while helping to maintain the integrity and security of that data - Handle sensitive and confidential records and communicate information effectively — both verbally and via email — with agents, SGAs, directors, and top-level executives What You Can Bring: - High School diploma or equivalent - Minimum typing speed of 40 WPM - Ability to operate standard office equipment and various department-required software packages - Advanced proficiency in Microsoft Excel and Microsoft Access, including: - Complex formulas, VLOOKUP, IF statements, and Macros - Pivot Tables and Conditional Formatting - Creating Queries and maintaining databases - Ability to create PDF format reports - Strong mathematical and analytical skills, including writing formulas to calculate growth, averages, and more - Excellent problem-solving and troubleshooting skills with the ability to independently research solutions - Detail-oriented with an understanding of cross-verification of data and the downstream impact of reporting decisions - Ability to remain focused on repetitive tasks while managing multiple priorities and deadlines in a fast-paced environment - Proficient communication skills including proper grammar, word usage, and punctuation — both written and verbal — with a professional and courteous demeanor - Ability to understand and apply a variety of oral and written instructions and demonstrate initiative in independent decision-making within established guidelines - Working knowledge of Tableau is desired - One year of experience in Agency Administration, Agent Licensing, or Agency Accounting is preferred How American Income Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at American Income Life: - Competitive compensation designed to reflect your expertise and contribution. - Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. - Robust life insurance benefits and retirement plans, including a pension plan. - Paid holidays and time off to support a healthy work-life balance. - Parental leave to help our employees welcome their new additions. - Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. - Company-paid counseling for assistance with mental health, stress management, and work-life balance. - Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. - Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At American Income Life, your voice matters.

• Product development: serve as the bridge between business teams and product/tech, collecting needs, flagging issues, and ensuring the product roadmap reflects real operational priorities • Cross-team coordination: acting as the central point of contact between sales, ad ops, product, and tech teams to ensure alignment on priorities, timelines, and deliverables • Internal documentation: building and maintaining clear processes and documentation so that knowledge is shared and operations run smoothly across teams • Onboarding and team collaboration: onboard new team members and account managers, ensure seamless campaign delivery, and provide operational support to the sales team on campaign management and client satisfaction • Quality monitoring: guarantee good conduct of operations through proactive monitoring and process improvement • Partnerships: explore and manage partnership opportunities with third-party tech partners, such as ad networks, mediations, third-party tracking solutions • Inventory tracking and financial monitoring: ensure that our inventory is well distributed and prioritized between direct and programmatic campaigns, and monitor our revenues on a daily basis • Reporting to COO: provide regular operational updates, flag risks early, and contribute to strategic planning

Role Description We are seeking a highly organized and proactive Business Operations Administrator to support administrative and project coordination tasks across all our global entities. The ideal candidate will assist with managing administrative operations, overseeing legal and compliance matters, and coordinating internal projects on an international scale. This role is integral to ensuring the smooth functioning of our company across regions and requires strong communication and multitasking skills. - Manage administrative tasks for all company entities, including maintaining compliance with local regulations, processing payments, and coordinating documentation. - Collaborate with external accountants, legal advisors, and government agencies in Thailand. - Assist in onboarding new employees (Thailand), ensuring all documentation is complete. - Assist in TH office management to ensure that office operation/facilities are running smoothly. - Coordinate and manage internal projects. - Maintain and update company records, ensuring accuracy and compliance across all entities. - Provide administrative support to the executive team, including scheduling, correspondence, and preparing reports. Qualifications - Proven experience in administrative roles, preferably with exposure to global operations. - Familiarity with accounting processes, payroll, and compliance regulations in one or more regions, including Thailand. - Strong organizational skills and high attention to detail. - Excellent English communication skills, both written and verbal. - Ability to manage multiple priorities and coordinate effectively across time zones. - Proficiency in tools like Microsoft Office Suite, Google Workspace, and project management tools such as Asana or Trello. - Experience with corporate governance and legal documentation is a plus. - A proactive mindset, problem-solving skills, can-do attitude with a strong sense of accountability. Benefits - Competitive salary and benefits package. - A collaborative and innovative work culture with a global impact. - Opportunities for professional development and growth. - Flexible work environment with remote options. - Exposure to cutting-edge technologies and global operations management.

Title: Senior Associate, Business Operations Locations: Atlanta, Georgia; Charlotte, North Carolina; Denver, Colorado; Las Vegas, Nevada; Miami, Florida; Newark, New Jersey; Phoenix, Arizona Department: Business Operations remote Employment Type Full time Job Description: You could work anywhere. Why us? - Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size) - Partner with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better) - Disrupt a massive market and take us to a $10B business in the next few years - Be immersed in a talent-dense environment and greatly accelerate your career growth About the opportunity: Jerry is looking for a Senior Associate, Business Operations to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a Senior Associate, Business Operations, you will play a key role in championing data-driven decisions across the company’s most critical business initiatives (including carrier growth and development, building new products from 0-1, etc.). As part of the business operations & analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies. Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries. Here's what an ex-McKinsey teammate has to say about joining Jerry: "I’ve really enjoyed working at Jerry because it’s allowed me to flex the strategy muscles I built at McKinsey while also getting much closer to implementation. Unlike traditional consulting, I’m not just handing off a recommendation — I actually get to own the metrics, design A/B tests, and see how our strategies play out in the real world. Jerry has a deeply data-driven culture. We A/B test everything, and there’s been a big investment in data infrastructure — from clean, well-structured data to a strong data engineering team that supports real decision-making. As a result, the data and BizOps team is seen as a core strategic partner within the company. Another thing I’ve appreciated is the team itself. A lot of people here come from MBB, so I’ve still got the energy, sharp thinking, and high bar that I had at McKinsey — but now I also get to build, test, and iterate on the strategies I help develop. It’s a great mix of ownership, rigor, and impact." How you will make an impact: - Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies - Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies - Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth - Identify opportunities to automate manual processes and optimize operational efficiency Preferred experience: - Bachelor’s degree in a quantitatively or intellectually rigorous discipline - 2+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations - High level of comfort with SQL and/or running complex data analysis Who you are: - You have a framework for problem solving and live by first principles - You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite - You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.