• Own the roadmap for Fulfillment & Delivery, spanning prescription writing and approval workflows, order creation and combination logic, pharmacy and carrier integrations, and the tooling that powers Hone’s pharmacy technology and operations teams • Own end-to-end medication delivery reliability, defining the metrics, building the visibility, and partnering across pharmacy operations, clinical operations, engineering, and finance to ensure every patient receives their medication on time, every time • Partner with engineering to design, specify, and ship reliable integrations with DoseSpot, pharmacies, supplement vendors, and shipping carriers • Define and track KPIs including first-fill and refill on-time delivery rates, time to first fill, order failure and error rates, and manual operational hours • Identify and prioritize opportunities to automate manual fulfillment workflows • Measure the success of launched features and develop data-driven solutions for improvement

• Own the roadmap for Engagement - spanning the app home page, AI experiences, messaging, and medication adherence • Define and track engagement KPIs (e.g., MAU, AI engagement and satisfaction, medication adherence) • Perform qualitative and quantitative research to understand why and how patients return to the app, and where recurring experiences fall short • Collaborate closely with our design, engineering, and clinical teams to ship improvements that deepen habitual use • Partner with our AI team on the patient-facing AI experience - entry points, suggested prompts, custom widgets, memory etc • Measure the success of launched features and develop data-driven solutions for improvement

• Own the vision and execution of our AI-powered vision & safety hardware • Set and articulate the product's vision • Drive New Product Introductions (NPIs) from ideation through implementation and launch • Make hard trade-offs across multiple parameters • Define and prioritize firmware features • Write strong PRDs and technical specs • Collaborate across product, engineering, and go-to-market teams • Define and analyze performance metrics • Drive go-to-market readiness

• Own the roadmap for the Health Tracking & Planning team - connecting labs, clinical screeners, lifestyle trends, and other diagnostic results with each patient’s long-term goals • Define and track KPIs tied to both engagement and clinical outcomes, with symptom improvement as a north star • Perform qualitative and quantitative research to explore, validate, and refine how patients interpret and act on their health data • Collaborate closely with our design, engineering, clinical, and data teams to define, sequence, and ship improvements to how health data is surfaced and planned against • Partner with our AI team on personalization, recommendations, and AI-driven interpretation of patient health data • Measure the success of launched features and develop data-driven solutions for improvement