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Helping Companies Build Global Teams Through Ethical Outsourcing
Senior Customer Sales Advocate
Location
Philippines
Posted
21 days ago
Salary
0
Seniority
Senior
Job Description
Senior Customer Sales Advocate
Boldr
• Understand the products inside and out and articulate our value proposition clearly. • Conduct system demos to potential clients. • Own inbound customer conversations from initial inquiry through conversion, delivering fast, thoughtful, and high-quality responses via chat, email, SMS, and phone • Proactively follow up with leads using structured, multi-touch outreach to re-engage prospects and reduce drop-off • Identify and prioritize high-intent opportunities to focus effort where it drives the most conversion impact • Understand the product offering deeply and clearly articulate value propositions to prospective customers • Conduct guided conversations and product walkthroughs where applicable to support decision-making • Continuously surface insights from customer interactions, including common objections, friction points, and gaps in the experience • Support continuous improvement of messaging, scripts, and conversion workflows by sharing what is and isn’t working • Maintain accurate tracking of customer interactions using CRM and communication tools
Job Requirements
- Curious and authentic, just like us! #beboldr
- An analytical and critical thinker, with an eye for even the most minute of details
- Passionate about client satisfaction
- YOU HAVE…**
- 1–3 years of experience in a customer-facing role such as sales, support, customer success, or operations
- Strong written and verbal communication skills with the ability to clearly and persuasively communicate value
- Comfort managing multiple conversations in a fast-paced, high-volume environment
- Proactive follow-up habits with strong ownership and accountability
- Ability to identify and prioritize high-intent opportunities
- Familiarity with CRM or customer communication tools (e.g., Intercom or similar platforms)
- Strong organizational skills and attention to detail
- Ability to learn quickly and adapt in a structured but evolving environment
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