Role Description Mercier Consultancy MD is currently seeking a Danish Speaking Customer Agent to support Booking.com operations in Greece. This role is ideal for individuals who are fluent in Danish and passionate about delivering outstanding customer service. The successful candidate will handle customer inquiries and provide assistance to Danish-speaking clients, ensuring high levels of customer satisfaction in a fast-paced environment. - Provide excellent customer support in Danish via phone, email, and chat channels. - Assist customers with booking inquiries, reservations, cancellations, and general support. - Resolve customer complaints and issues efficiently and professionally. - Maintain accurate records of customer interactions in CRM systems. - Collaborate with cross-functional teams to enhance customer experience and service quality. - Stay informed about Booking.com policies, promotions, and industry trends. Qualifications - Fluency in Danish (spoken and written) is required; proficiency in English is an advantage. - Previous customer service experience, ideally within the travel or hospitality industry, is preferred. - Strong communication, problem-solving, and interpersonal skills. - Ability to work efficiently in a fast-paced, customer-focused environment. - Familiarity with CRM software and digital communication tools. - Positive attitude, adaptability, and excellent time management skills. Benefits - Competitive Monthly Salary - Fully Paid Training - Fully Paid Relocation Package - Monthly Performance Bonus - Health Insurance - 2 Extra Salaries Per Year - And Much More...

Role Description Mercier Consultancy MD is looking for skilled Danish-Speaking Customer Experts to join our team supporting a leading household electronics company in Greece. This role involves providing exceptional customer support to Danish-speaking clients, assisting them with inquiries, technical issues, and product information for various household electronic devices. - Deliver high-quality customer support to Danish-speaking customers via phone, email, and chat regarding household electronics products. - Assist customers with product usage, troubleshooting, warranty claims, and after-sales service. - Maintain accurate records of customer interactions and solutions in the CRM system. - Collaborate with internal teams including technical support and sales to resolve customer issues effectively. - Stay updated on product features, new releases, and company policies to provide accurate information. - Identify opportunities to improve customer experience and provide feedback to management. Qualifications - Fluency in Danish (spoken and written) is essential; proficiency in English is a plus. - Experience in customer service, preferably in household electronics or related industries. - Strong communication and problem-solving skills with a customer-focused mindset. - Ability to manage multiple tasks in a fast-paced work environment. - Familiarity with CRM systems and support tools. - Willingness to relocate and work in Greece. - Passion for electronics and commitment to delivering excellent customer service. Benefits - Competitive Monthly Salary - Fully Paid Training - Fully Paid Relocation Package - Monthly Performance Bonus - Health Insurance - 2 Extra Salaries Per Year - And Much More...

Role Description Mercier Consultancy MD is seeking talented Danish-Speaking Customer Experts to join our team supporting a prestigious Japanese multinational company in Greece. In this role, you will provide exceptional customer service and support to Danish-speaking clients, ensuring a seamless communication experience while representing a globally recognized brand. - Deliver professional and courteous customer support to Danish-speaking customers via phone, email, and chat. - Assist customers with inquiries related to products, services, orders, and technical issues. - Maintain accurate records of customer interactions and follow up on outstanding cases using CRM tools. - Collaborate with internal departments to resolve customer concerns promptly and escalate when necessary. - Stay informed about company offerings, policies, and updates to provide accurate and current information. - Provide feedback to management on customer insights to improve services. Qualifications - Fluency in Danish (written and spoken) is mandatory; proficiency in English is desirable. - Experience in customer service roles, preferably with multinational companies. - Excellent communication and interpersonal skills with a customer-centric approach. - Ability to work effectively in a fast-paced, multicultural environment. - Familiarity with CRM systems and digital customer support tools. - Willingness to relocate to Greece and adapt to a new cultural environment. - Strong problem-solving skills and attention to detail. Benefits - Competitive Monthly Salary - Fully Paid Training - Fully Paid Relocation Package - Monthly Performance Bonus - Health Insurance - 2 Extra Salaries Per Year - And Much More...

Role Description Mercier Consultancy MD is seeking talented Danish-Speaking Customer Experts to join our team supporting a prestigious Japanese multinational company in Greece. In this role, you will provide exceptional customer service and support to Danish-speaking clients, ensuring a seamless communication experience while representing a globally recognized brand. - Deliver professional and courteous customer support to Danish-speaking customers via phone, email, and chat. - Assist customers with inquiries related to products, services, orders, and technical issues. - Maintain accurate records of customer interactions and follow up on outstanding cases using CRM tools. - Collaborate with internal departments to resolve customer concerns promptly and escalate when necessary. - Stay informed about company offerings, policies, and updates to provide accurate and current information. - Provide feedback to management on customer insights to improve services. Qualifications - Fluency in Danish (written and spoken) is mandatory; proficiency in English is desirable. - Experience in customer service roles, preferably with multinational companies. - Excellent communication and interpersonal skills with a customer-centric approach. - Ability to work effectively in a fast-paced, multicultural environment. - Familiarity with CRM systems and digital customer support tools. - Willingness to relocate to Greece and adapt to a new cultural environment. - Strong problem-solving skills and attention to detail. Benefits - Competitive Monthly Salary - Fully Paid Training - Fully Paid Relocation Package - Monthly Performance Bonus - Health Insurance - 2 Extra Salaries Per Year - And Much More...