Role Description Mercier Consultancy MD is looking for enthusiastic Danish-Speaking Customer Experts to join our team supporting a renowned car company in Greece. This role involves delivering excellent customer service to Danish-speaking clients, assisting them with inquiries related to automotive products, services, and after-sales support. - Provide high-quality customer support to Danish-speaking customers via phone, email, and chat concerning car products, services, and maintenance inquiries. - Assist customers with product information, booking services, troubleshooting, and resolving issues promptly and efficiently. - Maintain detailed and accurate records of customer interactions in the CRM system. - Collaborate with sales and technical teams to ensure customer satisfaction and problem resolution. - Stay updated on the latest car models, features, and company policies to provide informed assistance. - Contribute feedback to improve customer service processes and overall customer experience. Qualifications - Fluency in Danish (spoken and written) is required; knowledge of English is an advantage. - Experience in customer service, preferably in the automotive industry, is beneficial. - Strong communication skills and a customer-oriented mindset. - Ability to multitask and work efficiently in a fast-paced environment. - Familiarity with CRM systems and digital tools is a plus. - Willingness to relocate and work in Greece. - Passion for cars and interest in the automotive industry. Benefits - Competitive Monthly Salary - Fully Paid Training - Fully Paid Relocation Package - Monthly Performance Bonus - Health Insurance - 2 Extra Salaries Per Year - And Much More...

Role Description We are currently seeking a motivated Customer Service Representative to join our team within the hospital and healthcare industry. The ideal candidate will play a critical role in supporting patient communications, appointment scheduling, insurance verification, and maintaining accurate patient records, all while upholding the high standards of privacy and professionalism that our patients depend on. - Serve as the first point of contact for patients via phone, email, and in-person inquiries, providing exceptional customer service. - Schedule and confirm patient appointments for both in-person and telehealth services efficiently and accurately. - Assist patients with insurance verification and processing, collaborating with insurance providers as needed. - Maintain patient records by entering and updating information in compliance with HIPAA and internal policies. - Respond promptly to patient questions and concerns, escalating issues to healthcare professionals when appropriate. - Support the administrative team with clerical tasks such as filing, data entry, and managing communication logs. - Ensure all patient interactions are handled with confidentiality and professionalism, adhering to privacy regulations. Qualifications - High school diploma or equivalent; additional education or certification in customer service or healthcare administration is a plus. - Previous experience in a customer service role, preferably within the healthcare or hospital industry. - Familiarity with medical terminology, insurance processes, and appointment scheduling systems strongly preferred. - Excellent verbal and written communication skills to interact effectively with patients and healthcare staff. - Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously. - Demonstrated understanding and commitment to patient confidentiality and HIPAA compliance. - Proficiency with computer applications including electronic health record systems, MS Office, and email platforms. - A compassionate and patient-centered attitude with the ability to remain calm under pressure.

Title: Real Estate Processing Supervisor - Onalaska, WI Location: Onalaska United States Job Category: Real Estate Lending Requisition Number: REALE002112 Full-Time Job Description: At Altra Federal Credit Union, we're more than a financial institution - we're a community. For 95 years, we've been committed to helping our members achieve financial well-being with personalized service, competitive products, and genuine care. We are currently seeking a Real Estate Processing Supervisor to join our team! This role will play a key role in leading the real estate processing team. Key Responsibilities - Continuously improve Real Estate Processes by using creativity, innovation and collaboration. - Leads and actively supports the Real Estate Processing team to deliver an outstanding loan experience for our members. - Monitor and coordinate departmental workflow, supervise processing staff and assist in performing all processing functions. - Coordinates with other departments to share information and enhance workflow and high-level problem-solving. - Manage your team at all points throughout the employee lifecycle. Qualifications - Minimum five years of mortgage or general lending experience is required. - Prior experience working with secondary market, private investor and government loan program guidelines is desirable - Prior Supervisory experience is preferred. - Associates degree in a Business-related field is required or equivalent work experience. Availability - This position is 40-hours a week, Monday through Friday. - Typical hours are 8:00 a.m. to 5:00 p.m. Work Environment - This position is located at Altra's Operations Center in Onalaska, WI however work from home / remote opportunities can be considered and quarterly onsite expectations. Pay & Benefits - Competitive starting hourly pay based on previous experience - When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing a language exam. - Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options. - Up to a 6% employer-matched 401(k) + additional 3% employer contribution. - Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years! - Paid time off, volunteer time off, paid holidays, and your birthday off (paid)! - Employee-only perks and discounts. At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.

Title: Customer Service Process Support Analyst Location: Bennettsville United States Job Description: Building People that Build the World. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. This opportunity is for our Electric Heat business. Electric Heat is a trusted leader in electric heating and ventilation solutions for commercial, industrial, and residential applications. Backed by the strength of ASPEQ Heating Group and Marley Engineered Products, we offer a wide range of standard and customized products through leading brands like QMark, Indeeco, Berko, and Brasch. Our portfolio includes baseboard, wall, unit, and infrared heaters, along with ceiling fans and air circulators - designed to deliver comfort, reliability, and performance. We are committed to high-quality, energy-efficient solutions that improve environments where people live and work. How you will make an Impact (Job Summary) SPX is a diverse team of unique individuals who all make an impact. Under the direction of the Customer Service Manager, the Customer Service Process Support Analyst provides expert-level operational and systems support to the Customer Service team and the Marley Manufacturing Representative network. In this role, you will serve as the primary expert user for key Customer Service applications and systems, including but not limited to: MAPICS XA, Marley Order Management System, Concept (CPQ), Microsoft Dynamics (CRM), and EDI. As the Customer Service Process Support Analyst, you will troubleshoot system issues, analyze process gaps, support order management workflows, and ensure the accuracy and integrity of data across platforms. You will develop and maintain process documentation, support system training efforts, and help drive continuous improvements that enhance efficiency, accuracy, and customer satisfaction. What you can expect in this role (Job Responsibilities) While each day brings new opportunities at SPX, your core responsibilities will be: - Systems Administration & Application Expertise - Serve as the primary administrator for the Marley Concept CPQ application, including managing security, user profiles, data interfaces, system testing, and oversight of enhancements and new feature development. - Act as the primary support resource for all Marley Representative Portal applications, ensuring user access, functionality, and issue resolution. - Troubleshoot issues related to Electronic Data Interchange (EDI), identifying root causes, correcting deficiencies, and partnering with IT and customers to establish new EDI relationships. - Training, Support & User Enablement - Train new representatives (REPs) and internal employees on Concept CPQ and Marley Order Management (MOM) systems to ensure accurate and efficient usage. - Provide day‑to‑day support for system users, offering guidance, documentation, and troubleshooting to enhance user experience and system literacy. - Deliver backup support for Customer Service Representatives during high‑volume periods, system outages, or scheduled leave coverage. - Continuous Improvement & Process Optimization - Identify opportunities for application, system, and workflow improvements that enhance accuracy, speed, or overall customer experience. - Lead or support implementation of process improvements, partnering with key stakeholders to ensure successful adoption. - Maintain and refine system documentation, process maps, and standard work instructions to support scalable operations. - Cross‑Functional Collaboration & Project Support - Work closely with IT and project managers to support the development, testing, training, and administration of the Microsoft Dynamics CRM application. - Serve as a liaison between Customer Service, IT, Sales, and external representatives to ensure systems, data flows, and processes align with business needs. - Support cross‑functional initiatives by providing system insights, user feedback, and operational perspective during new system rollouts or upgrades. What we are looking for (Experience, Knowledge, Skills, Abilities, Education) We each bring something to the table, and we are looking for someone who has: Required Experience - Demonstrated problem‑solving, data analysis, and technical proficiency, including advanced Microsoft Office skills (Excel pivot tables, graphs, reports; PowerPoint; Word). - Experience supporting or implementing business software systems; background with CRM, CPQ, and IT/technical environments preferred. - Strong written, verbal, and interpersonal communication skills with the ability to collaborate effectively across cross‑functional teams and all organizational levels. - Proven ability to drive results through process improvement, metrics reporting, problem analysis/resolution, and consistent follow‑up on internal and external commitments. - Highly organized, detail‑oriented, and team‑focused professional with a systematic work approach and the ability to build strong working relationships and support training or coaching needs. Preferred Experience, Knowledge, Skills, and Abilities - Bachelor's degree in Business, Engineering, or related field; MBA preferred. - Deep knowledge of industrial equipment, systems, and technical applications. - Experience managing global accounts or overseeing international sales operations. - Demonstrated ability to work effectively across functions in a matrixed organization. - Strategic thinker with the ability to balance short-term wins with long-term growth. - Results‑driven mindset with a strong bias for action and continuous improvement. Education & Certifications - Bachelor's degree in Engineering or related field - Additional certifications in CRM, CPQ, or process improvement (Lean, Six Sigma) are a plus. Travel & Working Environment - Standard office/desk‑based role with regular computer and phone use. - Normal schedule is Monday through Friday, 8-hour days, with flexibility for overtime as needed. Mandatory onsite Tuesdays and Wednesdays; can work remote the remainder of the week. - Minimal travel required; may include occasional visits to other SPX/ASPEQ sites for training or system support. How we live our culture Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX. What benefits do we offer? We know that the well-being of our employees is integral. Our benefits include: - Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave - Competitive health insurance plans and 401(k) match, with benefits starting day one - Competitive and performance-based compensation packages and bonus plans - Educational assistance, leadership development programs, and recognition programs Our commitment to embrace diversity to build a culture of inclusion at SPX We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis. ABOUT SPX SPX is a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. With operations in 17 countries and approximately $2.2 billion in annual revenue, we offer a wide array of highly engineered products with strong brands. SPX TOTAL REWARDS At SPX, what's in it for our employees transcends market-competitive compensation and benefits. Our Total Rewards program also includes opportunities for employees' personal development, career growth, and recognition. These programs focus on alignment and assessment of organizational, team, and individual efforts toward achieving business results. Our development and career growth programs empower our employees to enhance their skills, develop new competencies, and pursue career goals. SPX benefits package provides choices designed to help employees manage their well-being. Our compensation programs are performance-based to recognize and reward employees who work hard, display the values and leadership practices we embrace, and deliver exceptional results. OUR VALUES - Integrity - Accountability - Excellence - Teamwork - Results At SPX, our values are at the heart of everything we do. We use our values every day to help us make the right decisions. We embrace a common purpose and strive for improvement. We respect and value each other as individuals and recognize that only by working together, as a team, can we reach our full potential. We take responsibility for our actions, build strong relationships with each other and our customers, and always act ethically. Our values inspire us to achieve the high standards of quality, safety, and performance that our customers expect and deserve. WORKING AT SPX Our work environment is established on a work-life philosophy supported by policies, programs, and practices that help employees achieve success within and outside the workplace. We believe in creating an inclusive work environment where employees strive to realize their fullest potential. We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, genetic information, age, disability, veteran status or any other legally protected basis.