Title: Care Specialist II Location: Remote - Texas Job Description: Job Summary About Fuze Health At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs. Fuze Health’s foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future. Job Description Accelerate Your Career as You - High-Touch Patient Support: Provide direct, personalized support to patients >90% of the time through phones and messages primarily focused on pharmacy needs - Troubleshoot Pharmacy Cases: Address and resolve standard pharmacy-related inquiries and issues - Customer Service: Deliver excellent service with a focus on maintaining customer satisfaction - Communication Across Teams: Engage with other teams to support patient needs and improve the overall experience - Patient Escalations: Handle patient escalations, providing resolution and ensuring satisfaction - Process Improvement: Provide feedback on common issues or workflow improvements from patient interactions - Standard Workflow Execution: Follow predefined workflows for fulfilling pharmacy needs, adhering to standard timeframes and processes - Empathy & Support: Demonstrate empathy in all patient interactions, focusing on resolving issues. A Bit About You Minimum Qualifications: - 2+ years experience working in a high volume pharmacy working with patients and providers - An active pharmacy technician license in good standing with the Texas or Colorado Board of Pharmacy, free of any disciplinary actions - Ability to learn and operate a new pharmacy management system and other relevant programs - Ability to interpret, transcribe, and troubleshoot prescription information - Ability to perform common math calculations Preferred Qualifications: - Experience with specialty claims adjudication - Experience submitting and managing Prior Authorizations and TAR's - Experience with Fertility and Specialty medications Additional Information Additional Physical Job Requirements Physical requirements for this role include the ability to work at a computer terminal with monitor, keyboard and mouse for extended periods of time, stoop, bend, and reach for equipment and supplies, make frequent repetitive motions required to operate a computer that include the wrists, hands and fingers, and lift, carry, push, pull, and move light objects up to 20 pounds. The role also requires the ability to effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions. Consistent with the Americans with Disabilities Act (ADA) and similar applicable state laws, it is Fuze Health’s policy to provide reasonable accommodation to enable qualified individuals with disabilities to perform essential job functions, unless such accommodation would cause an undue hardship. Salary - $18.50/hour Equity- Yes Commission eligible- No Travel- No Location - Must be based in CO or TX Full-time employee benefits include: dental, vision, and multiple group medical plans to choose from, a 401(k) retirement savings plan, group life insurance, accidental death and dismemberment (AD&D) insurance, flexible spending account (FSA), health savings account (HSA) (depending on medical plan), commuter benefits, employer-paid short-term disability (STD) and long-term disability (LTD) insurance, and additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, and a fertility medication discount program). Employees are also provided accrued paid sick time, 11 paid holidays (seven for Pharmacy and Care team members), and eight weeks of paid parental leave for eligible employees. More Benefits Information Here: https://west.acrisure.com/alto-pharmacy/benefits/ #LI-Remote Equal Opportunity Employer Fuze Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis. If you have a disability and require reasonable accommodation during any portion of the application or hiring process, please contact us at talent@fuzehealth.com. Fuze Health considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, Philadelphia, and New York City Fair Chance laws. We are an E-Verify participating company. Use of Automated Decision Tools Fuze Health recruiters and hiring managers may use automated decision tools to help identify candidates who match the stated job requirements, and to what extent. These tools are designed to help ensure fairness in all aspects of the hiring process by providing recruiters and hiring managers with data-backed insights based on information provided in your resume, including work experience, education, and other skills. Fuze Health does not use automated decision tools to make hiring decisions; hiring decisions always involve human review and input. If you have any questions or would like to request an alternative process, please contact us at talent@fuzehealth.com. Privacy Notice To learn about Fuze Health’s privacy practices, including compliance with applicable privacy laws, please read our Privacy Notice for Job Applicants.

Title: Registered Nurse - Care Coordinator (Telephonic) Pediatric and Maternal remote type Remote locations Portland Oregon Remote Washington time type Full time job requisition id JR100889 Registered Nurse - Care Coordinator (Telephonic) Pediatric and Maternal Care Coordination is defined as the organized coordination of a member’s health care services and support activities to improve health outcomes. It involves a team-based approach and includes the member (unless contraindicated), providers, community partners, and other individuals involved in the member’s care. Care Coordination focuses on the needs and strengths of the member and addresses interrelated medical, social, cultural, developmental, behavioral, educational, spiritual, and financial needs in order to achieve optimal health and wellness outcomes. Registered Nurse - Care Coordinator is part of an innovative multi-disciplinary care coordination team addressing OHP and CareOregon Advantage members’ needs. This position works collaboratively with members who may have complex medical/psychosocial/substance use/abuse issues to identify and achieve individual care plan goals. This role may engage members, providers, and key stakeholders across the care continuum to achieve these goals and meet identified needs. The Care Coordinator works telephonically or in the community to assist the member in meeting their needs. Estimated Hiring Range: $100,350.00 - $122,650.00 Bonus Target: Bonus - SIP Target, 5% Annual Current CareOregon Employees: Please use the internal Workday site to submit an application for this job. Assessment and Care Planning - Assess for and identify care coordination needs. - Evaluate all relevant information in order to determine the needs of the member. - Identify risk factors and service needs that may impact member outcomes and address appropriately. - Utilize assessment information to develop individualized care plans for assigned members. - Coordinate with providers to ensure consideration is given to unique needs in integrated planning and that care plans are timely and effective. - As able, identify suspected abuse and neglect issues and appropriately report to mandated authorities. - Implement care coordination plan in collaboration with member, providers, case workers and other relevant parties. - Work closely and collaborate with physical health, dental health, behavioral health treatment providers, crisis services, Developmental Disability, APD, DHS, etc. Care Coordination - Assist members and families to access the care and services they need without barriers. - Ensure treatment recommendations are understood by the member and provider. - Assist members through transitions to the next level of care or treatment provider. - Facilitate communication between members, their support systems other community-based partners and clinical care providers and ensure care plans are shared, as appropriate. - Effectively coordinate with an interdisciplinary team for integrated care plan support of complex members. - May participate in a variety of multidisciplinary care team meetings, including participating in CCO/APD IDT meetings to coordinate care services for OHP members in long term care services. - Collaborate with community providers, state and county case workers, community partners, vendors, agencies, contractors, and other relevant parties. - Collaborate and coordinate across CareOregon departments. - Collaborate as appropriate with non-clinical Care Coordination staff involved with the member to support care plan goals. - Utilize a trauma-informed approach to provide member-centric care and support. - Assist in helping members move through the continuum of care based on clinical/medical need. - Make referrals to community partners as appropriate. - Uses evidence-based approaches to patient education regarding member’s health status, disease state, red flag symptoms, symptom management, medication management and self-management strategies. Transition Assistance - Assist in transition/discharge planning for members discharging from hospital, acute care settings or those who are transitioning from long term care or other residential facilities to ensure a smooth transition back to community-based supports. - Collaborates with care managers, multidisciplinary providers, benefit specialists, behavioral health specialists, pharmacists, vendors, and social services to enhance member satisfaction, identify barriers, improve outcomes, and reduce avoidable readmissions. - Plans, participates in, and facilitates care conferences for medically complex members and others as deemed appropriate. - Ensure discharge/transition plans are evaluated holistically from physical and behavioral health perspectives. - Coordinate care for members residing outside of service area as required in contract. Compliance - Maintain compliance with all contractual and regulatory requirements Coordinated Care Organization requirements and OAR’s. - Maintain timely and accurate documentation about each member per program policies and procedures. - Maintain working knowledge of COA and OHP benefits including physical health and behavioral health (RNCC/AI AN will maintain working knowledge of Native American Oregon Health Plan Fee For Service program benefits). - Report member complaints to Appeals and Grievance team for investigation and follow-up, per protocol. - Maintain strict confidentiality, observing all HIPAA rules and regulations. - Assist Quality Assurance (QA) staff in identifying health providers with practice patterns which are not in conformity to best practice standards. - Maintain compliance with the Model of Care requirements if applicable. Organizational Responsibilities - Perform work in alignment with the organization’s mission, vision and values. - Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals. - Strive to meet annual business goals in support of the organization’s strategic goals. - Adhere to the organization’s policies, procedures and other relevant compliance needs. - Perform other duties as needed. Experience and/or Education Required - Current unencumbered Oregon RN license - Minimum 2 year experience as a Registered Nurse (RN) in the healthcare industry Preferred - Bachelor’s degree in Nursing - RN experience in pediatrics, perinatal, home care, advanced illness, palliative care, hospice, primary care and/or case management Knowledge, Skills and Abilities Required Knowledge - Knowledge of the Oregon Health Plan benefit package, eligibility categories, and Oregon Medical Assistance Program (MAP) rules and regulations - Knowledge of Medicare parts A and B benefit packages and the Centers for Medicare and Medicaid Services (CMS) rules and regulations and community resources - Knowledge of ICD, CPT, and HCPCS codes - Knowledge of Addictions and Mental Health services and Programs, drug formularies and basic concepts of managed care - Knowledge of culturally specific issues, resources, and strengths of the populations served - Competency in the use of motivational interviewing - Knowledge of program requirements for Medicare populations and OHP populations Skills and Abilities - Ability to understand complex medical and behavioral health diagnostic information to assist providers and other care coordinators - Ability to organize work and remain focused under stressful conditions with critical attention to detail for accuracy and timeliness - Ability to collaborate with a variety of professional and technical staff maintaining a customer service orientation and function under potentially tight timelines - Ability to exercise sound clinical judgment, independent analysis, critical thinking skills, and knowledge of health conditions to determine best outcomes for members - Ability to establish collaborative relationships, work autonomously and effectively set priorities and work in an environment with diverse individuals and groups - Ability to effectively lead a multidisciplinary team and manage multiple tasks and remain flexible in a dynamic work environment - Excellent verbal and written communication and basic word processing skills - Ability to work effectively with diverse individuals and groups - Ability to learn, focus, understand, and evaluate information and determine appropriate actions - Ability to accept direction and feedback, as well as tolerate and manage stress - Ability to see, read, hear, speak clearly and perform repetitive finger and wrist movement for at least 6 hours/day Working Conditions Work Environment(s): ​☒​ Indoor/Office ​☐​ Community ​☐​ Facilities/Security ​☐​ Outdoor Exposure Member/Patient Facing: ​☐​ No ​☒​ Telephonic ​☐​ In Person Hazards: May include, but not limited to, physical and ergonomic hazards. Equipment: General office equipment Travel: May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used. Work Location: ​Work from home​ We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. CareOregon offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information. We are an equal opportunity employer CareOregon is an equal opportunity employer.  The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.

Title: Care Specialist II Location: Remote - Texas Job Description: Job Summary About the Role: At the heart of our mission to reshape the future of pharmacy is delivering exceptional Patient Care. Our Pharmacy Technician team is dedicated to going above and beyond for patients, combining the personal touch of a neighborhood pharmacy with the agility of a fast-paced startup. We are committed to transforming the traditional pharmacy model to offer a five-star experience. As a Care Specialist II, you will leverage your advanced pharmacy knowledge to process and troubleshoot complex cases. In addition to these tasks, you’ll provide outstanding customer service by managing patient escalations through phone, text, chat, and email Job Description Accelerate your career as you: - Spend more than 90% of your time offering personalized, direct support to patients, primarily addressing pharmacy-related needs by phone and email messaging. - Identify, address, and resolve pharmacy-related inquiries and challenges - Engage with other teams to support patient needs and improve the overall experience. - Demonstrate empathy in all patient interactions, effectively handling escalations, providing resolutions, and ensuring overall satisfaction. - Provide feedback on common issues or workflow improvements from patient interactions, while consistently following predefined workflows to fulfill pharmacy needs within standard timeframes and processes. Minimum Qualifications: - Education: High school diploma or equivalent. - Licensure: An active pharmacy technician license in good standing with the Board of Pharmacy of the state where you are applying, free of any disciplinary actions. - Industry Experience: 2+ years experience working in a high volume pharmacy working with patients and providers. - Ability to work the following shift: 4/5 shifts per week. - Onsite Requirement: Must be able to commute to and work at the pharmacy location during scheduled shifts, if this position is hybrid or onsite. - Ability to learn and operate a new pharmacy management system and other relevant programs. - Ability to interpret, transcribe, and troubleshoot prescription information. - Ability to perform common math calculations. - Ability to effectively communicate with patients and providers on the phone. Preferred Qualifications: - Experience with specialty claims adjudication. - Experience submitting and managing Prior Authorizations and TAR's. - Experience with Fertility and Specialty medications Additional Information Additional Physical Job Requirements: Physical requirements for this role include the ability to work at a computer terminal with monitor, keyboard and mouse for extended periods of time, frequently move around the pharmacy away from the computer terminal, stoop, bend, and reach for equipment and supplies, make frequent repetitive motions required to operate a computer and other pharmacy equipment that include the wrists, hands and fingers, and lift, carry, push, pull, and move light objects up to 50 pounds. The role also requires the ability to effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions. Consistent with the Americans with Disabilities Act (ADA) and similar applicable state laws, it is Alto’s policy to provide reasonable accommodation to enable qualified individuals with disabilities to perform essential job functions, unless such accommodation would cause an undue hardship. Salary and Benefits: - Salary Range: $18.50/hr - Commission Eligible: No - Travel:No - Location Requirement: Employment at Alto is limited to individuals residing in AZ, AR, CA, CO, FL, KS, MD, MO, NV, NJ, NY, NC, OR, PA, SC, TN, TX, WA, and WI. - Employment Authorization Requirement: Applicants must be authorized to work for any employer in the U.S. At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa. - Benefits: Full-time employee benefits include: dental, vision, and multiple group medical plans to choose from, a 401(k) retirement savings plan, group life insurance, accidental death and dismemberment (AD&D) insurance, flexible spending account (FSA), health savings account (HSA) (depending on medical plan), commuter benefits, employer-paid short-term disability (STD) and long-term disability (LTD) insurance, and additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, and a fertility medication discount program). Employees are also provided accrued paid sick time, 11 paid holidays (seven for Pharmacy and Care team members), and eight weeks of paid parental leave for eligible employees. #LI-Remote Equal Opportunity Employer Fuze Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis. Fuze Health considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, Philadelphia, and New York City Fair Chance laws. We are an E-Verify participating company. Use of Automated Decision Tools Fuze Health recruiters and hiring managers may use automated decision tools to help identify candidates who match the stated job requirements, and to what extent. These tools are designed to help ensure fairness in all aspects of the hiring process by providing recruiters and hiring managers with data-backed insights based on information provided in your resume, including work experience, education, and other skills. Privacy Notice To learn about Fuze Health’s privacy practices, including compliance with applicable privacy laws, please read our Privacy Notice for Job Applicants.

Title: Part-time Adolescent Mental Health Therapists (Ages 13+) - Washington Location: Remote, USA Department: Clinical Care Employment Type Part time Location Type Remote Department Clinical Care Job Description: Are you a licensed therapist passionate about children’s mental health? Handspring is an impact-driven organization that is rebuilding pediatric behavioral health care from the ground up. Join our fully remote team with guaranteed minimum pay, malpractice coverage, paid consultation time, and a clinical community that invests in your growth. Flexible Part-Time Options You choose your caseload. As a W-2 employee, you have a guaranteed monthly income floor. Every month, you start with guaranteed pay: Reduced Part-Time (8–11 clients/week) - Guaranteed monthly floor: $750–$850/month - Clinical session rate: $75–$85/hour - Documentation time rate: $25/hour - Consultation rate: 50% of clinical rate - Paid sick time included — accrue up to 40+ hours per year, based on hours worked - Malpractice coverage included - Annual rate increase (performance-based) Regular Part-Time (12+ clients/week) Everything in Reduced Part-Time, plus: - Guaranteed monthly floor: $1,500–$1,700/month What You’ll Do - Provide weekly psychotherapy using CBT and other evidence-based practices to adolescents ages 13–17 and young adults 18+, plus parent training and support - Maintain a fixed weekly schedule of at least 8 recurring client sessions via telehealth - Participate in weekly consultations and peer-led collaborative huddles - Complete clinical documentation in a timely manner - Coordinate with clients’ pediatricians, school counselors, and families as needed Your Schedule & Time Commitment Caseload: Manage at least 8 clients per week (option to take on more hours). Available Hours (All PST): - Monday–Thursday: 4:00 PM – 8:30 PM - Friday: 4:00 PM – 6:00 PM - Saturday: 10:00 AM – 1:00 PM What Every Therapist Gets - Guaranteed minimum pay: a floor that protects you from cancellations and no-shows - Malpractice insurance: fully covered - Paid admin time: documentation and notes are compensated - Paid consultation time: weekly case consultations and team huddles with a supportive clinical community - Scheduling handled for you: we manage intake and calendars - Ongoing professional development: training programs and clinical community - No exclusivity: maintain a private practice or other commitments alongside Handspring What We’re Looking For - Licensed in Washington: LCSW, LMHC, or LMFT - Experience with adolescents and young adults, using evidence-based treatments - Comfortable with Zoom, EHR systems, and collaboration tools - Not opted out of Medicare; willing to be cross-licensed in additional states - Able to commit to a fixed weekly schedule of at least 8 recurring client sessions Why Handspring 1 in 5 children in the U.S. have a diagnosable mental health disorder, but roughly half never receive care. We’re building a modern virtual pediatric clinic that integrates technology, telehealth, and evidence-based treatment to reach the children, young adults, and families who need it. We handle the administrative burden: scheduling, billing, and insurance, so you can focus on clinical work.