Role Description Buscamos un Ejecutivo de Fidelización y Seguimiento, apasionado por fortalecer relaciones, acompañar a los clientes en su proceso y lograr su permanencia con la compañía. ¿Cuál será tu misión? - Fidelizar clientes mediante una gestión cercana y personalizada. - Realizar seguimiento constante a su experiencia. - Recuperar clientes inactivos, asegurando su reactivación y permanencia en la compañía. ¿Qué harás en tu día a día? - Fidelizar clientes y fortalecer la relación comercial. - Realizar seguimiento continuo para garantizar su satisfacción y permanencia. - Recuperar clientes inactivos mediante una gestión efectiva. - Gestionar cartera (cobranzas) de forma estratégica. - Identificar oportunidades de venta cruzada. Qualifications - Personas empáticas, proactivas y orientadas al cliente. - Experiencia en fidelización, seguimiento y recuperación de clientes. - Experiencia en manejo de cartera (cobranzas). - Experiencia en venta cruzada. - Habilidades de comunicación, negociación y servicio. Benefits - Salario básico + auxilio de conectividad. - Bono fijo mensual durante los primeros 2 meses. - Contrato directo con la compañía a término indefinido. - Trabajo 100% remoto 💻. - Beneficios empresariales.

Role Description - Providing support to customers through phone conversations, chat, and email correspondence - Following up on support tickets/cases to guarantee timely, high-quality closures - Upholding superior customer experience standards while representing a major international brand - Demonstrating empathy and building reliable, professional partnerships with clients and stakeholders - Actively contributing to achieving client-specified goals and company performance objectives Qualifications - Fluency in Norwegian (C1/native preferred) - Very good English at B2 level or above - Outstanding interpersonal and problem-solving skills with a customer-first mindset - Comfortable with technology, computers, and multiple software platforms - Resourceful individual capable of handling various tasks simultaneously - Positive, collaborative team player suited to a high-volume, evolving environment Benefits - Complete, cost-free relocation help: covered flights, 2-week hotel stay with breakfast, and dedicated housing search support - Competitive base pay + two extra salaries annually + performance bonuses; Sundays & public holidays paid at 200% - Healthcare benefits package plus various employee perks and discounts - Professional, certified training program - Clear advancement opportunities and personal development - Engaging social events and community responsibility projects - Free Greek language courses online Company Description

Role Description - Providing support to customers through phone conversations, chat, and email correspondence - Following up on support tickets/cases to guarantee timely, high-quality closures - Upholding superior customer experience standards while representing a major international brand - Demonstrating empathy and building reliable, professional partnerships with clients and stakeholders - Actively contributing to achieving client-specified goals and company performance objectives Qualifications - Fluency in Danish (C1/native preferred) - Very good English at B2 level or above - Outstanding interpersonal and problem-solving skills with a customer-first mindset - Comfortable with technology, computers, and multiple software platforms - Resourceful individual capable of handling various tasks simultaneously - Positive, collaborative team player suited to a high-volume, evolving environment Benefits - Complete, cost-free relocation help: covered flights, 2-week hotel stay with breakfast, and dedicated housing search support - Competitive base pay + two extra salaries annually + performance bonuses; Sundays & public holidays paid at 200% - Healthcare benefits package plus various employee perks and discounts - Professional, certified training program - Clear advancement opportunities and personal development - Engaging social events and community responsibility projects - Free Greek language courses online Company Description

About the Role We are excited to open an internal opportunity for the role of Tenant Relations Team Leader (TRTL). In this role, you will lead the Tenant Relations team, ensuring exceptional service delivery and a seamless tenant experience across all touchpoints. You will oversee daily operations, manage escalations, and collaborate closely with cross-functional teams including Facilities, Leasing, and Finance. This is a great opportunity for someone who is passionate about customer experience, team leadership, and driving continuous improvement. Key Responsibilities Tenant Experience & Service Delivery - Ensure prompt and high-quality handling of tenant requests - Maintain strong tenant satisfaction and identify service improvement opportunities Team Leadership & Development - Supervise daily team activities and performance - Provide coaching, guidance, and continuous feedback - Foster a high-performance and engaged team environment Escalation Management - Handle and resolve tenant escalations efficiently - Ensure timely closure and coordination with relevant stakeholders Move-in / Move-out Coordination - Oversee smooth onboarding and exit processes for tenants - Ensure coordination across teams for seamless transitions Tenant Communication & Engagement - Ensure clear, timely, and professional communication with tenants - Support community engagement initiatives and tenant satisfaction efforts Reporting & Continuous Improvement - Maintain accurate records and reporting - Analyze trends and recommend process or system improvements