Title: Customer Service Representataive Location: Salt Lake City United States Full time job requisition id R-2521 Please note before applying: We are only considering local candidates in the Salt Lake Valley for this position! Thank you! Are you a Customer Service Representative looking to join an in-house sales team who sells award-winning products nationwide? Ultradent, a global name in oral health care, is a good place for you! We are currently seeking experienced, talented Customer Service Representative to work remotely (but will be required to come to headquarters for live trainings) for our in-house customer service team. The shift will be Monday through Friday 7:30 AM to 4:00 PM. Compensation for this position is $22.25/hour. Following are the job responsibilities: - Manage high volume of customer service calls with a focus on sales - Cross Selling/Up Selling to and educating customers on products through inbound calls - Providing technical support to customers on product related questions - Work closely with our outside sales force WHAT YOU’LL NEED TO SUCCEED: - A POSITIVE CAN DO ATTITUDE! - Must be driven to meet company sales and customer service goals - Excellent communication and organizational skills - Basic math and computer skills WHAT WE’RE LOOKING FOR IN YOU: - 1-2 years of phone sales experience is ideal - Dental industry background is a plus Ultradent is an Equal Opportunity Employer. We are a global culture where differences and perspectives are sought after, welcomed, and embraced. We consider all qualified applicants fairly, based on their experience, skills, and potential to contribute to our team. Our core values – Integrity, care, quality, innovation, and hard work- guide us daily. These values, when balanced, shape our workplace culture and ensure that we remain focused on our vision while maintaining a professional and inclusive environment.   PWDNET

Role Description A Estante Mágica é um negócio de impacto social que acredita no poder da educação para transformar o mundo. Nosso objetivo é ambicioso: impactar 1 bilhão de crianças até 2030! E você pode fazer parte dessa missão incrível, ajudando-nos a dar voz às próximas gerações. Vamos juntos transformar o futuro? Estamos em busca de uma pessoa estagiária comunicativa, empática e encantadora, que queira se desenvolver na área de Relacionamento com o Cliente, aprendendo na prática como criar experiências incríveis para escolas, educadores e famílias. - Atendimento a educadores e famílias por diferentes canais (telefone, videoconferências, WhatsApp e e-mail), desenvolvendo comunicação empática e encantadora. - Uso de ferramentas de automação e IA para apoiar o atendimento e otimizar tarefas do dia a dia. - Coleta e organização de feedbacks e informações das interações, aprendendo a identificar padrões e oportunidades de melhoria. - Acompanhamento de solicitações de clientes internos e externos, com foco em clareza, empatia e resolução. - Vivência com plataformas de atendimento e relacionamento, como HubSpot e ferramentas de CX. - Desenvolvimento de organização, priorização e agilidade em uma operação dinâmica e de alto volume. Qualifications - Interesse em desenvolver habilidades de comunicação escrita e verbal, com clareza e acolhimento. - Curiosidade para aprender e utilizar ferramentas de Inteligência Artificial (como ChatGPT e assistentes virtuais). - Perfil analítico em desenvolvimento, com vontade de entender problemas e contribuir para soluções. - Organização para lidar com múltiplas demandas em ambiente remoto. - Facilidade e interesse em aprender novas ferramentas digitais (HubSpot, Slack, Notion, IA). - Estar cursando o Ensino Superior, com matrícula ativa. - Conhecimento intermediário em Pacote Office ou Google Drive. - Proatividade, dinamismo e vontade de aprender. - Boa capacidade de trabalho em equipe e colaboração. Requirements - Modelo de trabalho: Remoto - Carga horária de 30 horas semanais, das 9h às 16h (1 hora de almoço). - Bolsa estágio inicial de R$1.000,00, com reajuste para R$1.200,00 após 3 meses.

Title: Customer Support Specialist - (Pacific Time Hours) Location: Remote United States Employees can work remotely Full-time Department: Contact Center Job Description: Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners' budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves. Join Our Customer Support Team: Meaningful work impacting pets' lives! At Trupanion, our Contact Center is powered by passionate Care, Sales, Retention, and Team Support Specialists who work together to deliver exceptional service. We're looking for people who are excited to educate pet owners and champion the value of protecting their pets with Trupanion coverage. As a Customer Support Specialist, you'll be at the heart of that mission-providing thoughtful, responsive support when pet owners need us most. You'll assist customers by phone, chat and email. We're looking for pet-passionate problem-solvers who thrive in fast-paced environments. Schedule (Pacific Time Hours): This is a full-time position requiring 8-hour shifts, 5 days a week, including full weekends without rotation. Shifts will start between 10:00 AM Pacific Time and 12:00 PM Pacific Time. Training during the first four weeks will be Monday to Friday from 8:00 AM Pacific Time - 5:00 PM Pacific Time. Please Note: We are unable to consider applications submitted without weekend availability. At Trupanion, we believe in a flexible workplace! We know that talented pet-loving professionals are everywhere. This is a remote position open to candidates anywhere in the US. You must have a reliable and stable internet connection, delivered through a hard-wired Ethernet connection (cable or fiber). Wireless connections, including Wi-Fi, satellite, and mobile hotspots, are not permitted. If you enjoy a mix of on-site and remote work, you may choose to have a hybrid schedule in our Seattle office. Responsibilities: - Manage high call volumes within tight deadlines - De-escalate difficult situations with empathy, care, strong communication skills while maintaining calm and exemplifying Trupanion values - Utilize multiple systems and tools to efficiently support our customers, ensuring a seamless member experience - Handle phone calls, chat and email inquiries with passion and curiosity - Listen actively to provide accurate information and resolve problems effectively - Thrive in a fast-paced environment by quickly adjusting to evolving responsibilities, processes and workflows - Efficiently manage time to provide exceptional customer service in a high-volume contact center - Make genuine connections and adapt communication style to customer interactions while demonstrating the ability to tailor responses to individual customer needs - Document customer interactions and maintain accurate and detailed records in the customer relationship management (CRM) system - Meet and maintain productivity and quality targets to ensure our customers are consistently receiving exceptional support while adhering to 90% of set schedules - Engage in regular video calls to collaborate and connect with your team, and contribute to a strong, inclusive remote culture Skills: - 2+ years of experience in a high-volume call center or customer service role is essential - Demonstrated ability to de-escalate difficult situations, handling complaints and sensitive or emotional topics with empathy - Strong written and verbal communication skills - Experienced in navigating multiple digital platforms simultaneously, with a strong aptitude for diagnosing and resolving technical issues in real time while maintaining a great customer experience - Proficient in using CRM Systems to document and manage customer interactions - Experience working remotely with a reliable wired internet connection and a distraction-free home-office setup Compensation: - The pay for this position is $21/hour on a full-time schedule. Along with the hourly pay, Trupanion employees may be eligible for uncapped monthly bonuses based on individual performance. - We want all employees to be invested in Trupanion's success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years. Qualifications Additional Information All your information will be kept confidential according to EEO guidelines. Benefits and Perks: - Full medical, dental, and vision benefits at no cost to the employee - Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!) - Five-week sabbatical after five years of employment - Open, casual, pet-friendly, and fun office environment - Free medical health insurance for your pet (1 dog or cat) - Paid time off to volunteer at nonprofit organizations - Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.

Title: Care Coordinator - Children's Long-term Support Waiver Program - Walworth County Location: Elkhorn, Walworth County, WI Job ID: CAREC009563 Rate: $23.70 USD per hour Job Description: Now Hiring: Care Coordinator - Children's Long-Term Support (CLTS) Program Full-Time | M-F, First Shift | Hybrid Work Option Make a difference in the lives of children and families! Lutheran Social Services of Wisconsin & Upper Michigan is seeking a dedicated Care Coordinator to join our CLTS Waiver Program team in Walworth County! The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to live safely in their homes and communities. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services with compassion and care. What You'll Do - Assess children's functional abilities using approved tools - Develop and implement individualized service plans with families and providers - Facilitate team meetings and coordinate services based on family-centered goals - Maintain accurate documentation and meet all regulatory timelines - Collaborate with internal teams and external agencies to support families - Testify in legal proceedings when required - Communicate clearly with families, providers, and team members - Participate in staff development, training, and supervision Perks & Benefits - Medical, Dental & Vision Insurance - Flex Spending (Health & Dependent Care) - Mileage Reimbursement - Paid Time Off + 10 Paid Holidays - 403B Retirement Contribution - Calm Wellness App - Premium Access - Public Service Loan Forgiveness (PSLF) Eligibility + Navigation Support - Early Earned Wage Access (UKG Wallet) - Employee Assistance Program - Service Awards & Recognition - Remote Work Perks: Up to 2 days/week from home Qualifications - Bachelor's degree in Social Work or a related human services field (e.g., Psychology, Special Education, Counseling, etc.) - Minimum 1 year of experience working with children and/or youth with disabilities - Bilingual fluency in Spanish is preferred but not required - Proficient in computer systems and electronic health records - Strong interpersonal and organizational skills - Valid driver's license and reliable transportation (MVR check required) Work Environment - Community-based with daily travel required - Moderate noise level; occasional exposure to outdoor conditions - Flexibility to meet family needs, including crisis response