Role Description As a Senior Implementation Manager, you will lead complex, multi-site deployments of AssistIQ’s platform across surgical suites and procedural areas in hospitals throughout North America. You will own end-to-end implementation, drive execution excellence, and play a key role in shaping scalable processes that support AssistIQ’s growth. This role goes beyond execution; you will act as a strategic partner to customers, a mentor to Implementation Managers, and a key voice in cross-functional collaboration with Product, Customer Success, and Leadership teams. Your ultimate goal is to ensure seamless adoption of AssistIQ’s solution while delivering measurable value to customers. We are looking for someone who thrives in a fast-paced, entrepreneurial environment and can confidently manage ambiguity and competing priorities. You will be expected to anticipate risks, influence outcomes, and elevate both customer experience and internal execution standards. Given the nature of startup life, the role of the Sr. Implementation Manager is dynamic with priorities evolving regularly. Responsibilities - Lead implementations of product at customer locations from discovery to live deployment, including but not limited to: - Owning end-to-end implementation for singular or multi-site deployments from discovery through go-live and stabilization. - Serving as an on-site leader during critical phases of implementation, acting as the face of AssistIQ and ensuring high-quality customer experiences. - Identifying product gaps and effectively communicating them to the customer and internal product team, outlining the risks to implementation. - Translating customer needs and field insights into actionable product feedback, influencing product prioritization and feature development. - Identifying and escalating potential risks to the implementation scope or timeline in a timely manner. - Building and maintaining relationships across clinical, operational, and IT stakeholders. - Completing on-site training for end users and ensuring end user acceptance. - Ensuring a smooth transition to customer success post go-live. - Continuously improve implementation processes, including: - Evolving training materials for superusers and other clinical teams, as required, striving for standardization and scalability. - Refining implementation playbook and processes, leveraging feedback from customers. - Be the “boots on the ground” to drive product improvements and expansion opportunities: - Partner with the product team to improve product post go-live by gathering and delivering product feedback to the product team and understanding the strategic impact of any requested / required features. Qualifications - Direct experience in Surgical ORs and/or procedural environments (e.g., Cath Lab, IR, Endoscopy) is strongly preferred, with a demonstrated understanding of clinical workflows, sterile field considerations, and real-time documentation practices. - 3+ years of experience leading software and/or hardware implementations, ideally within healthcare IT, across multiple end user groups with varying training needs and adoption strategies. - Ability to manage key project stakeholder relationships and provide tracking and updates to the internal team as well as customer operational stakeholders. - Experience mentoring or leading team members in a formal or informal capacity. - Experience providing support during pre and post go-live and creating successful transitions to customer success teams. - Demonstrated capability for problem-solving, prioritization and project management. - Excellent interpersonal skills. - Ability to synthesize information, think quickly and drive changes. - Strong communication (verbal, presentation, written) and time management skills. - A current driver’s license. - >50% travel required. Benefits - Health insurance - 3 weeks of vacation - 10 sick days - Flexible work hours - A collaborative, engaging, top-of-class culture Company Description At AssistIQ we are dedicated to creating a more efficient and transparent healthcare supply chain by fixing one of the core problems - providers lack accurate data and insights on their supply and implant usage. Our AI-driven software solution provides highly accurate, seamless capture of supply and implant usage in real-time, and generates actionable insights to healthcare systems, enabling better revenue capture and reduced waste, ultimately leading to better value of care and better outcomes for patients.

Role Description As a Senior Implementation Manager, you will lead complex, multi-site deployments of AssistIQ’s platform across surgical suites and procedural areas in hospitals throughout North America. You will own end-to-end implementation, drive execution excellence, and play a key role in shaping scalable processes that support AssistIQ’s growth. This role goes beyond execution; you will act as a strategic partner to customers, a mentor to Implementation Managers, and a key voice in cross-functional collaboration with Product, Customer Success, and Leadership teams. Your ultimate goal is to ensure seamless adoption of AssistIQ’s solution while delivering measurable value to customers. We are looking for someone who thrives in a fast-paced, entrepreneurial environment and can confidently manage ambiguity and competing priorities. You will be expected to anticipate risks, influence outcomes, and elevate both customer experience and internal execution standards. Given the nature of startup life, the role of the Sr. Implementation Manager is dynamic with priorities evolving regularly. Responsibilities - Lead implementations of product at customer locations from discovery to live deployment, including but not limited to: - Owning end-to-end implementation for singular or multi-site deployments from discovery through go-live and stabilization. - Serving as an on-site leader during critical phases of implementation, acting as the face of AssistIQ and ensuring high-quality customer experiences. - Identifying product gaps and effectively communicating them to the customer and internal product team, outlining the risks to implementation. - Translating customer needs and field insights into actionable product feedback, influencing product prioritization and feature development. - Identifying and escalating potential risks to the implementation scope or timeline in a timely manner. - Building and maintaining relationships across clinical, operational, and IT stakeholders. - Completing on-site training for end users and ensuring end user acceptance. - Ensuring a smooth transition to customer success post go-live. - Continuously improve implementation processes, including: - Evolving training materials for superusers and other clinical teams, as required, striving for standardization and scalability. - Refining implementation playbook and processes, leveraging feedback from customers. - Be the “boots on the ground” to drive product improvements and expansion opportunities: - Partner with the product team to improve product post go-live by gathering and delivering product feedback to the product team and understanding the strategic impact of any requested / required features. Qualifications - Direct experience in Surgical ORs and/or procedural environments (e.g., Cath Lab, IR, Endoscopy) is strongly preferred, with a demonstrated understanding of clinical workflows, sterile field considerations, and real-time documentation practices. - 3+ years of experience leading software and/or hardware implementations, ideally within healthcare IT, across multiple end user groups with varying training needs and adoption strategies. - Ability to manage key project stakeholder relationships and provide tracking and updates to the internal team as well as customer operational stakeholders. - Experience mentoring or leading team members in a formal or informal capacity. - Experience providing support during pre and post go-live and creating successful transitions to customer success teams. - Demonstrated capability for problem-solving, prioritization and project management. - Excellent interpersonal skills. - Ability to synthesize information, think quickly and drive changes. - Strong communication (verbal, presentation, written) and time management skills. - A current driver’s license. - >50% travel required. Benefits - Health insurance - 3 weeks of vacation - 10 sick days - Flexible work hours - A collaborative, engaging, top-of-class culture Company Description At AssistIQ we are dedicated to creating a more efficient and transparent healthcare supply chain by fixing one of the core problems - providers lack accurate data and insights on their supply and implant usage. Our AI-driven software solution provides highly accurate, seamless capture of supply and implant usage in real-time, and generates actionable insights to healthcare systems, enabling better revenue capture and reduced waste, ultimately leading to better value of care and better outcomes for patients.

• Support end-to-end software implementation projects from requirements gathering through go-live and post-implementation stabilization • Analyze client workflows and business requirements to configure solutions that align with product capabilities and operational needs • Translate software features and functional requirements into client-specific configurations and implementation artifacts • Validate configuration accuracy through data analysis, testing, and quality reviews • Use SQL to support data analysis, validation, troubleshooting, and reporting during implementations • Investigate and resolve implementation-related issues by analyzing system behavior, data outputs, and workflows • Support user acceptance testing, defect triage, and implementation readiness activities • Contribute to documentation, lessons learned, and process improvement recommendations • Support execution of departmental plans, goals, and objectives while managing work across multiple implementation projects

Title: Site Budget & Contracts Specialist, FSP Location: Remote , Canada, United States Job Description: Full time job requisition id 262087 Fortrea's FSP team is hiring Site Budget & Contracts Specialists! Home Based in USA or Canada. Must have 2+ years of budget/contract negotiation experience at CRO level with direct site facing experience. As part of a global team you will be responsible for preparing country site budgets and study financial appendices, assisting with the negotiation of site agreement budgets and financial exhibits of a certain complexity.   Responsibilities include: - Develop Clinical Trial Agreements (CTAs) utilizing standard templates and information from Contract Information Sheets. Ensure CTAs are executed in a timely manner in order to meet expected timelines for study start-up. Liaise with the legal departments to ensure any content changes to the CTAs are mutually agreeable, and in accordance with client's legally approved standard agreement language. Participate in Study kick-off meetings to obtain necessary information required for effective CTA execution - Solid understanding of standard contract language to enable decision making pertaining to sections of CTAs when language modifications are proposed by external contract parties. If language is not compliant, discuss issues with legal and work with the legal department, sites, contractors or vendors to resolve them. - Generate site budgets based on final approved country budget in preparation for distribution to sites and following up with investigators. Research medical procedure costs using local or global database in order to provide accurate data for development of the site level budgets to allow Country Lead Monitors/Study Managers to calculate the latest average costs on procedures for their new studies. - Manage CTAs ensuring all changes to agreements and corresponding components are updated according to client’s legal standards and client Global SOPs.  - Responsible to ensure annual review of all templates with the Legal department and Local Head of Monitoring and Site Management - Manage the contract tracking database, including coordination of timely updates with respect to CTA. Ensure accuracy of information and reconcile discrepancies between documents and the database. Responsible for posting of fully executed contracts in eFiliA and locally on the Clinical Operations secure drive. - Process for each study, internal approval forms and other documents which are required to ensure compliance with the Internal Signatory Process and are also required for annual audits. - Ensure excellent communication and collaboration as point person among clinical trial site personnel (Investigator, Study Coordinator, Institution's Legal Counsel) client’s Head, Clinical Operations, Legal Counsel and Manager, Insurance, throughout the contract negotiation process. - Responsible for preparing for internal audits by maintaining a complete and accurate paper trail for each site contract negotiation. - Negotiate Master Services Agreements (MSAs) with Institutions where Clinical Trials have been conducted and ensure they are reviewed prior to their renewal dates Education: - Must have a Bachelors’ degree or an equivalent scientific or commercial Higher Vocational education  Experience: - Experience in the healthcare field, pharmaceutical industry or clinical research preferred. Pay Range: 80,000k – 89,000K USD Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Company bonus where applicable. Office/Home-Based: Work Environment: - Work is performed in an office environment with exposure to electrical office equipment. Physical Requirements: - Frequently stationary for 6-8 hours per day. - Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. - Occasional crouching, stooping, with frequent bending and twisting of upper body and neck. - Ability to access and use a variety of computer software developed both in-house and off-the-shelf. - Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs. - Regular and consistent attendance. - Varied hours may be required. Applications will be accepted on an ongoing basis.