A business transformation tool. Funnel optimizes all renter interactions in one platform, from inquiry through renewals.
Associate Consultant
Location
United States
Posted
37 days ago
Salary
$90K - $100K / year
Seniority
Mid Level
Job Description
Associate Consultant
Funnel Leasing
• Act as an advisor and point of contact to assigned enterprise clients by providing product and services guidance; consultative services (based on technical knowledge and previous customer interactions) and project management and support throughout product implementation and ongoing adoption • Develop substantial knowledge in the property management industry in order to engage meaningfully with enterprise level customers • Gain a deep understanding of Funnel Leasing's software solutions and become a trusted expert in our product offerings. • Partner and support an Enterprise Consultant I/II, providing operational support across active customer projects. Responsibilities will include managing and executing system administrative tasks within the Funnel software. • Serve as the primary point of contact for enterprise customer technical escalations, supporting the facilitation of resolution. • Collaborate closely with internal teams, including product, engineering, support, and finance, to ensure alignment and successful execution of customer initiatives. • Develop and maintain strong relationships with key stakeholders at enterprise level client organizations, fostering long-term partnerships and driving customer trust and satisfaction. • Ability to travel to customer sites (approx. 5% of the time) and independently lead in person discussions and presentations • Create a culture of continuous improvement and learning • Foster collaboration within team and across the company • Embrace Funnel’s P.I.N.K core values
Job Requirements
- Bachelor’s degree preferred; relevant professional experience and alternative certifications strongly prioritized.
- Minimum of 2-3 years of experience in technology and/or property management industries.
- Proven track record of driving transformative change and delivering exceptional results for large enterprise clients.
- Understanding of and experience with enterprise software solutions and their implementation within complex organizational environments.
- Excellent communication, influencing, and presentation skills, with the ability to effectively engage with senior stakeholders and executive teams.
- Significant expertise in change management methodologies and experience navigating organizational complexities and resistance to change.
- Exceptional analytical and problem-solving skills, with the ability to quickly grasp complex business challenges and design innovative solutions.
- Demonstrated leadership and project management capabilities, with the ability to effectively lead cross-functional teams and manage multiple projects concurrently.
Benefits
- Health insurance
- Dental and Vision insurance
- Company paid Life/AD&D
- Long-term Disability insurance
- Short-term Disability insurance
- Term Life insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Retirement Plan - 2% company match
- EAP
- Remote/Hybrid Opportunities
- Uncapped Discretionary Time off
- Sick Leave
- 14 paid holidays
- One time remote work stipend
- Employee recognition program
- Employee-led Groups (ELG’s)
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