Role Description Birdeye’s team is growing! Birdeye, a next-generation reputation management platform that reimagines how customer feedback is used to acquire and retain connected customers, is looking for a rockstar Solution Engineer to work remotely in the US. If you possess the right energy, competitive spirit, personal drive and the will to win, this is an opportunity that you cannot afford to miss. The Solution Engineer’s primary responsibility is to partner with the Sales Team to uncover and understand customer requirements and propose solutions using Birdeye’s reputation management platform. Daily activities include: - Hosting product demonstrations for potential Birdeye customers - Understanding customer requirements - Demonstrating Birdeye as a solution for customer needs - Collaborating on product development - Articulating customer solutions to the Customer Success team when prospects become customers Responsibilities - Be a key and active participant in client demos and presentations for upmarket and channel partner deals - Articulate Birdeye’s technology and product updates to prospective customers to fit their business model - Manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and advocate for Birdeye products and services - Work interdepartmentally with product, implementation and sales to craft product value propositions - Develop a basic understanding of the competitive market landscape and identify key areas of competitive difference in assigned areas - Answer technical questions from clients regarding Birdeye technology, features and solutions - Establish and maintain strong relationships throughout the sales cycle with prospects - Prepare proposals/presentations for customer meetings, as needed - Demonstrate Birdeye’s products and services to prospects on site, remotely via webinar sessions, as needed Qualifications - Proficient using a SaaS solution for online demonstrations - Previous industry experience with API’s - Technical appetite to become a Birdeye expert - SaaS technology background - Strong understanding of sales, marketing and SaaS solution selling - Experience in leading product demonstrations and online sales meetings - Excellent communication skills required - Ability to quickly understand customer needs and communicate a solution - Demonstrated ability to work in an online sales environment - Previous employment working for a SaaS company preferred - Ability to analyze data with excellent attention to detail - Demonstrated ability to meet deadlines and juggle multiple priorities Requirements - Previous experience working in sales overlay / sales support preferred - Technical curiosity and a desire to fully explore the technology at hand is a big plus - Salesforce.com experience preferred - Excellent Microsoft Office Suite proficiency - Excellent written, phone, video chat, and communication skills - Well-organized, attentive to details, and possess clear communication and relationship skills - A team player capable of high performance and flexibility working in a dynamic environment - Ability to quickly understand business requirements and expectations; detail oriented - BA/BS or equivalent work experience required - Basic ability to handle discussions around HTML, JavaScript, and CSS, hosting, SEO and other marketing related technical topics - Previous SaaS support experience a plus Benefits - 100% Employer-paid benefits with multiple health plan options (HSA, PPO) for employees - Unlimited PTO - 401(k) with company match - Flexible work from home options available - Maternity & Paternity Leave - Employee Resource Groups - network with like-minded "Birds" - Abundant opportunities that come with a dynamic and fast-growing organization!

• Serve as the technical sales lead throughout the pre-sales cycle, including owning proofs-of-value (POV) results and driving their success, co-leading customer relationships with Enterprise Account Executives, and giving technical demos • Provide technical pre-sales support for assigned Enterprise Account Executives • Assist Enterprise Account Executives in development and implementation of sales objectives and account-based penetration strategies • Conduct technical and competitive landscape research to effectively address customer questions • Serve as a technical resource for pre-sales security and platform diligence, including • Educate sales executives and partners on Abnormal Security’s products, platform, and security • Obsessively drive customer satisfaction

Role Description Wir, die AVENDIS, sind gerade auf der Suche nach Verstärkung für unser PreSales Team durch einen Solution Architect/PreSales-Consultant (w/m/d). - Lösungsorientierte Beratung unserer Kunden - Analyse von IST-Situationen - Erarbeitung und Erstellung von Konzepten - Begleitung von öffentlichen Ausschreibungen - Entwicklung von Migrationsstrategien - Präsentation der erstellten Konzepte und Strategien - Projektbegleitung bei komplexen IT-Projekten - Durchführung von Innovations-, Strategy- und Security Workshops Qualifications - Praktische Erfahrung in einer ähnlichen Rolle - Fundiertes Wissen aus den Bereichen der Converged Infrastructure für Server-, Network und Storage sowie deren Virtualisierung - Kenntnisse in den Themenbereichen Microsoft Betriebssysteme und Applikationen, Security, Cloud und Hybrid-Szenarien - Idealerweise Erfahrung mit den Herstellern Dell, HPE/Aruba, Veeam, AvePoint, zScaler, Datacore oder VMWare, Fortinet - Zielorientiertes Arbeiten, Teamfähigkeit und Kommunikationsstärke Benefits - 30 Tage Urlaub und ein flexibles Arbeitszeitmodell - vielseitige Fortbildungs- und Weiterentwicklungsmöglichkeiten - eigenverantwortliches Arbeiten in einem kompetenten, motivierten und stetig wachsenden Team - modernste technische Ausstattung unserer Mitarbeiter (w/m/d) - Firmenfitness und die Möglichkeit auf (E-)Bike-Leasing

• Use technical knowledge along with sales skills to provide advice and support on products • Work closely with sales and engineering • Assist colleagues with bids and tenders for new clients from a technical perspective • Work on proof of concept deployments and answer questions • Persuade clients that a product or service best satisfies their needs in terms of quality, price, and delivery • Calculate client quotations • Provide pre-sales technical assistance and product education • Support after-sales support services and provide technical backup as required • Arrange and carry out product training • Support POC and Pilots at the customers together with support and engineering • Support sales and marketing activities by attending trade shows, conferences, and other marketing events • Make technical presentations and demonstrate how a product meets client needs • Liaise with other members of the sales team and other technical experts • Help in the design of custom-made products • Provide training and produce support material for other members of the sales team