• Lead, develop, and mentor a high-performing team of product designers, and champion their work across the company • Define the KPIs that show your team is moving company-wide OKRs, then deliver against them • Partner with Product, Engineering, and Go-to-Market to ship solutions that drive real value for our customers • Evolve Aurora's design operations by bringing in what's working across the industry, exploring and adopting high-value changes, including those driven by the latest AI capabilities • Integrate research into how we work so we're continuously testing, learning, and discovering what users actually need • Define and drive the design processes, tools, and infrastructure that make agile product development successful

• Design thoughtful user experiences that make the complexities of broker and brokerage operations easy to navigate and understand • Help bring new products to market and shape the commercial real estate industry • Leverage AI-native design and prototyping tools (e.g., Cursor, Figma Make, Claude, Lovable) to go from concept to working prototype in hours rather than weeks — using your design expertise to direct AI and multiply your output, not replace your craft. • Design and ship agentic AI experiences across our products, defining the patterns brokers will use to work alongside intelligent systems • Work closely with Product Managers, Developers, Stakeholders, and Customers to craft the ultimate experience — defining product vision and strategy together, and conducting self-managed UX research to discover or validate the impact of what you're building • Be the voice-of-the-customer within your product focus, and clearly communicate your design decisions to stakeholder to help build user empathy throughout the organization • Craft useful and usable experiences through diagrams, sketches, wireframes, prototypes, and visual designs that allow stakeholders to see the user journey through new product features & solutions, then handoff to our software developers and validate that the implementation matches your vision • Help us build and maintain relevant personas for your product(s) and leverage research to review them periodically • Build confidence for your design vision based on an understanding of the personas and intended outcomes • Participate in weekly UX meetings to share ideas and exchange feedback • Mentor a small team of UX and Product Designers — including how they can integrate AI into their own design practice • Take the work, but not yourself, seriously

Role Description The Staff Product Designer designs intuitive, accessible, and scalable product experiences that consistently reflect the R1 brand within the Phare Flow application (part of the Phare Operating System). This role partners closely with Product & Engineering, Marketing, and directly with users to identify strengths and opportunities across our products, translating research and insights into design improvements that elevate usability, accessibility, consistency, and business impact across the product suite. As a valued member of a collaborative, motivated, and innovative team, the staff product designer works closely with various teams across platforms and business units in the end-to-end product process. This role will require leveraging design, facilitation, presentation, and interpersonal skills while actively contributing to high-level strategic decisions alongside executive partners. Essential Responsibilities - Partner closely with Product Managers, Engineers, Process Engineers, and Product Design peers to create efficient workflows, intuitive interface solutions, and research-driven outcomes. - Review existing products and develop a collaborative approach to make meaningful design changes. - Develop and evolve frameworks and principles that standardize user experience and interface design, enabling consistency and quality across teams and products. - Advocate for and assert design concepts with confidence, promoting a clear and persuasive design perspective in company-wide discussions. - Collaborate with Marketing to ensure product experiences reflect the R1 brand; where needed, define and recommend brand guidelines specific to user interfaces. - Engage directly with users through observation and shadowing to identify accessibility, usability, and experience improvement opportunities. - Articulate product design strategy in a way that builds alignment, inspires leadership, and drives informed decision-making. - Facilitate and lead workshops that foster design thinking across cross-functional teams and create shared understanding. - Spearhead large, complex initiatives that influence product strategy and deliver meaningful, high-impact experiences. - Demonstrate strong business acumen to influence, negotiate, and communicate effectively at all organizational levels. - Drive multi-quarter design roadmaps aligned to key company investments and strategic priorities. - Mentor and share knowledge with peers, supporting growth in both technical craft and professional development. Qualifications - 5 years of product management experience. - 2 years of healthcare experience. Benefits - Top-of-market compensation (salary + bonus). - Flexible PTO. - Comprehensive health benefits. - 401(k) matching.

• Enhance the customer experience and drive business growth through design • Craft user-centric solutions from concept to implementation • Create visual identity systems, data visualizations, and illustrations that facilitate feedback and iteration • Work iteratively with a balanced team to deliver customer first design solutions while influencing product strategy and creating experiences that align with business goals and needs • Lead balanced teams with User-Centric Design practices • Facilitate the process of Design Discovery and Framing by partnering with research to drive customer learnings and insights • Develop visual identity systems, data visualizations, visual designs and illustrations for feedback and testing • Demonstrate design expertise by helping the working teams navigate product vision • Collaborate effectively outside of your balanced team to ensure a cohesive design language across ecosystems • Be accountable for all design problems, balancing business goals with user needs • Foster collaboration and transparency within the balanced teams and with key stakeholders • Effectively communicate design work and rationale for design decisions internally