• Promociones, ventas, atención al cliente, asistencia de seguros. • Trabajar como: CALL CENTER - VENTAS - VOZ. • Disponibilidad de Lunes a Domingo de 2:00 pm - 11:00 pm (48 hrs de gestión a la semana). • Descanso: 1 vez a la semana (rotativo).

Role Description Wir suchen für unser Callcenter kommunikationsstarke und ehrliche Agenten. Wir arbeiten mit einem bekannten Telekommunikationsanbieter zusammen und beraten anrufende Kunden zu Handy und DSL Verträgen. Alle unsere Agenten arbeiten bei freier Zeiteinteilung und können dauerhaft im Home-Office arbeiten. Wichtig ist, dass Sie innerhalb Deutschlands arbeiten. (aufgrund der strengen Datenschutzverordnung und gelegentlichen Schulungen). Ihnen sollte telefonieren und verkaufen Freude machen und Sie sollten stets sehr freundlich und ehrlich sein. Der Verdienst liegt circa bei 1500€ und 2000€, je nach Talent. Gerne können Sie uns direkt anrufen oder einen Rückruf vereinbaren. - Beratung der Kunden (Inbound) Qualifications - Bestenfalls bereits selbständige/r Telefonist/in mit Erfahrung. Benefits - Home Office - Weiterbildung - Erfolgsbeteiligung - freie Zeiteinteilung - Bonus Company Description Wir sind Experten in der Entwicklung von Flutter-Apps und bieten maßgeschneiderte Lösungen für alle Ihre Anforderungen.

Role Description The Enteral PSR is responsible for assisting the clinical staff in the provision of clinical pharmacy services to NELC’s home infusion therapy enteral patients via ongoing communication with patients, caregivers, and Home Health Agency staff members. - Contacts Enteral patients at regularly scheduled intervals to review supply needs. - Documents and communicates changes in demographics, insurance, physicians, and patient’s orders in the Electronic Medical Record (EMR) and to appropriate departments. - Accurately enters delivery tickets into the EMR using Templates. - Manages all patient delivery timelines. - Communicates unexpected changes in product or supply usage to appropriate individuals (physician, home health agency, patient or caregiver). - Accurately and efficiently records important service information in the EMR. - Informs other members of NELC’s billing, reimbursement, and enteral team of changes in service. - Initial and ongoing assessments are timely and accurately completed and documented in EMR. - Keeps all Enteral orders on patient up to date and accurately recorded in the EMR. - Informs appropriate internal and external staff of changes in signed orders that are received from physicians. - Makes calls to patients regarding routine equipment swaps. - Accurately triages equipment issue calls to the appropriate staff member. - Communicates with nutritional support staff regarding patient’s formula or supply issues. - Provides assistance with follow-up activities as required by nutritional staff. - Assures patient compliance with payer regulations (i.e., Medicaid/Medicare) regarding use of approved supplies and product formula. - Makes Enteral Supply calls to patients following NELC guidelines. - Appropriately triages clinical nutrition questions and concerns to the appropriate staff member for assessment or follow-up by Registered Dietitian. - Follows NELC policies and procedures in the normal conduction of company business. - Assures that professional practice complies with state and federal regulations including, but not limited to the HIPAA Privacy and Security regulations and NELC’s Corporate Compliance Program. - Ensures that confidentiality of patient information is maintained in accordance with state and HIPAA Privacy and Security regulations. Qualifications - Previous experience in customer service field - Excellent customer service skills - Ability to communicate effectively with patients and all levels of NELC staff - Excellent organizational skills - Knowledge/practical experience with microcomputer systems such as Microsoft Office (Word, Excel, PowerPoint, Outlook) - Dependability in attendance and job performance Requirements - Previous experience in healthcare field (preferred) - Knowledge of HIPAA Privacy and Security regulations (preferred) - Knowledge of the Joint Commission process (preferred) Benefits - Remote position - Career Ladder - Health Insurance - Dental Insurance - Vision Insurance - Generous employer-matched 403b savings program - Company paid: Life insurance, Short- and long-term disability insurance - Paid Time Off - And much more!

Role Description New England Life Care is hiring a Full Time Central IV Patient Service Representative (PSR) to support our growth. The ideal candidate for this position enjoys a fast-paced environment and provides excellent customer service. If you have previous customer service and call center experience, this may be the position you have been looking for! If not, don't let that discourage you! We will train you on everything you need to know in order to be successful. This position is responsible for: - Timely and accurate patient refills, compassion and care. - Engaging clinical staff to provide pharmacy services to NELC’s patients. - Ongoing communication with patients, caregivers, and Home Health Agency staff members. This is a 40 hour per week position with a rotating weekend and holiday schedule. Weekend shifts will be paid an additional differential, and holidays worked will be 2.5 x the normal rate of pay. This is a remote position, but will require occasional travel to a branch location for training (usually once per year). Only hiring remotely in the following states: - Maine - Massachusetts - North Carolina - Rhode Island - Florida - New Hampshire Qualifications - Previous experience in customer service and/or contact center field. - Excellent customer service skills. - Ability to communicate effectively with patients and all levels of NELC staff. - Ability to manage multiple tasks simultaneously and contribute to strengthening the team environment. - Well-organized with strong attention to detail; consistently delivering quality and care. - Knowledge/practical experience with microcomputer systems such as Microsoft Office (Word, Excel, PowerPoint, Outlook). - Ability to learn internal systems to effectively perform job. - Dependability in attendance and job performance. - Displays empathy, care, and compassion. Requirements - Accurately enters delivery tickets into CPR+ to ensure accurate & timely deliveries. - Manages all patient delivery timelines and communicates unexpected changes in product or supply usage. - Accurately and efficiently records important service information within Patient’s account in CPR+ per standard operating procedures. - Makes calls to patients regarding routine equipment swaps and triages equipment issue calls. - Communicates with clinical staff regarding adverse drug reactions or supply issues & documents within CPR+. - Assures patient compliance with payer regulations regarding use of approved supplies and product formula. - Ensures patient confidentiality at all times. - Monitors all patients for delivery intervals and follows up with patients or HHA when no delivery has been requested within the past 45 days. - Demonstrates the ability to troubleshoot problems verbalized by customers. - Actively engages with internal partners to improve customer experience. - Other duties as assigned. Benefits - Career Ladder - Health Insurance - Dental Insurance - Vision Insurance - Generous employer-matched 403(b) savings program - Company paid: Life insurance, Short- and long-term disability insurance - Paid Time Off - And much more!