Role Description The Technical EDI Specialist works under the direction of the Production Support Manager and serves as the organization’s lead backend technical resource for EDI transaction integrity, internal enrollment data alignment, issuer file reconciliation support, and complex production data corrections within Connect for Health Colorado’s marketplace systems. This role focuses on the internal system, database, and transaction-level components of EDI processing rather than external issuer-facing coordination. This role serves as a key technical partner to Product, Engineering, and Issuer Operations to support enrollment data reconciliation efforts, validate cross-system discrepancies, and ensure alignment between internal system data, issuer-reported information, and CMS. The Technical EDI Specialist provides deep analysis of transaction-level issues, data mismatches, and bulk correction impacts, enabling Product and Engineering to accurately define problems and implement effective solutions, while supporting Issuer Operations in resolving reconciliation discrepancies and ensuring cross-system alignment. The role also identifies systemic patterns, establishes guardrails, and surfaces actionable insights that inform and influence Product prioritization and decision-making, while strengthening data handling and system logic to prevent recurrence and improve data quality and system reliability. Position Responsibilities - Serve as the senior subject matter expert for backend EDI transactions, policy services, internal dispute resolution, and regulatory reporting. - Act as a key technical partner to Product, Engineering, and Issuer Operations to support enrollment data reconciliation and ensure cross-system alignment between internal systems, issuers, and CMS. - Translate production issues, reconciliation discrepancies, and data trends into actionable insights that inform and influence Product prioritization and decision-making. - Provide deep analysis of transaction-level issues, data mismatches, and bulk correction impacts to enable accurate problem definition and effective solution design. - Support Issuer Operations in resolving reconciliation discrepancies through validation of transaction behavior and cross-system data alignment. - Perform advanced SQL analysis to validate eligibility, enrollment, premium, and financial assistance data consistency across systems. - Review and validate high-risk and bulk Data Change Requests impacting enrollment, financial assistance, premiums, issuer reconciliation, and regulatory reporting. - Validate correction logic against transaction history, eligibility results, policy grouping, and financial assistance calculations to prevent downstream risk. - Establish and maintain review standards and governance guardrails to ensure audit readiness, regulatory compliance, and data integrity. - Identify systemic patterns and recurring issues, guide root cause analysis, and strengthen data handling and system logic to reduce recurrence. - Serve as the technical lead for high-impact production incidents involving enrollment, financial data, issuer data exchange, or reporting discrepancies. - Provide mentorship and technical oversight to Production Support team members to strengthen EDI and reconciliation capabilities. - Collaborate with BI, Issuer Operations, Architecture, Engineering, and external partners to ensure data integrity and alignment with production behavior. - Ensure adherence to Incident and Problem Management processes and contribute to operational maturity within Production Support. - Perform other duties as assigned. Qualifications - Colorado resident. - Bachelor’s degree in computer science, Information Systems, Business Administration, or a directly related field and/or equivalent years of relevant technical experience. - Minimum of 5 years of demonstrated experience supporting complex production systems involving EDI transactions, enrollment platforms, or financial data reconciliation. - Proficiency in EDI standards (X12), including experience with data mapping and translation concepts. - Strong technical knowledge of file formats such as XML and JSON. - Experience with communication protocols, including APIs and SFTP. - Advanced SQL skills for data analysis, validation, and troubleshooting. - Familiarity with tools and platforms such as Java, Swagger, and Rancher. - Experience troubleshooting regulatory or external reporting extracts. - Experience designing, reviewing, and validating database correction scripts. - Experience working within ITIL-based Incident and Problem Management frameworks. - Proficiency with tools such as JIRA Service Desk, JIRA Software, Confluence, and production logging/monitoring tools. - Exceptional analytical thinking and pattern recognition skills. - Ability to operate independently and exercise sound technical judgment in high-impact scenarios. - Effective cross-functional collaboration and communication skills. - Ability to remain calm and decisive during time-sensitive operational periods, including Open Enrollment. Preferred Skills - Experience working within a State-Based Marketplace or healthcare enrollment system. - Knowledge of premium subsidy calculations and federal reconciliation requirements. - Experience supporting large-scale population-impacting data corrections. Work Environment - Currently working remotely. - The Connect for Health Colorado office is located in the North Tech Center area of Denver, near the intersection of I-25 and I-225. - Work schedule may include some non-traditional hours, weekends, and evening events. - Core office hours are typically 8 am-5 pm with some flexibility. Benefits - Connect for Health Colorado offers a competitive benefits package. - Employees are offered a robust benefits package and may elect from various offerings to tailor a package best suited to their individual needs. - Employees are eligible to participate in the organization’s 403(b) plan. - Paid time off, short-term and long-term disability, and life insurance are provided. - The salary range for this position is $72,100 - $94,760 per year. To Apply Please apply on our Career page at Connect for Health Colorado Employment . Connect for Health Colorado is an equal opportunity employer (EOE). Connect for Health Colorado may, at its discretion, conduct a background check on any workforce member and/or require job candidates to successfully complete a background check as a condition of employment. Application Deadline This will be posted for a minimum of 5 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. Post date: 04/23/2026.

Role Description You'll write and maintain the technical documentation that developers use to get started with and get the most out of the platform. Working closely with engineers and the developer relations team, you'll write guides, API references, tutorials and release notes – and continuously improve them based on community feedback. - Write clear how-to guides and quickstart tutorials for new users - Maintain and update the API reference documentation - Write release notes for each product update - Review documentation pull requests from community contributors - Identify and fix gaps in the docs based on Discord and GitHub issue trends Qualifications - You can explain technical concepts clearly to developers in writing - Familiarity with at least one programming language (JavaScript, Python or Go) - Experience writing structured technical documentation or developer content - Comfortable with Markdown and docs-as-code workflows (Git) - Excellent async written communication – writing is your main tool Requirements - Experience with documentation platforms (Docusaurus, ReadMe or MkDocs) - Familiarity with OpenAPI-based API reference generation Benefits - $600–$950 USD/month, paid monthly - Fully remote – work from anywhere - Fully async – no fixed meeting schedule - $500/year learning budget - Home office equipment stipend Company Description Remote World is partnering with a UK developer tools company with a large open-source community – a UK-based employer – to hire for this role. Their CLI product has 90,000 GitHub stars and a Discord community of 25,000 developers – clear, accurate documentation is central to how the product succeeds.

Role Description Design, develop and evaluate eLearning training courses and embedded product instruction to create engaging, interactive, memorable, and easy to navigate online learning experiences. - Responsible for technical development of the online learning course or product content, including programming, testing, stakeholder review and publishing of each eLearning course as well as creation, review and implementation of embedded product instruction. - Content may be customer facing and/or internal/employee facing. - Ensure that training addresses all levels of learners in the use of company products/services. - Complete needs assessments, identify and coordinate with SMEs to create logical and accurate content, document course requirements/objectives and create course outlines as needed. - When appropriate, utilize supporting technical documentation for content. - Courses should be user-centric, designed with the user experience as a priority. - Ensure courses are published properly and original files are organized and saved to shared directories. - Develop course knowledge checks, handouts/job aids and evaluations as needed. - Develop relationships across multiple business units and departments to coordinate with SMEs across the company when curating course content. - Assess and prioritize course backlog and needs for future course development/course updates. - Be able to work independently, apply good judgement and develop instruction to support learner needs and solutions. - Actively seek to improve training, training experiences and retention by investigating, recommending or reviewing tools, applications or solutions not currently in use. - Be excited about always improving our instruction, the user experience and our workload to drive business success. Qualifications - Minimum Education: Bachelor's degree or equivalent experience - Minimum of three years of experience with comparable knowledge and skills - Experience with administrative use and functionality of a Learning Management System (LMS), with LearnUpon experience a plus - Confident working with e-learning development software, specifically Articulate Storyline, Articulate 360 and Camtasia - Proficient with Microsoft Office products including PowerPoint, Word, Excel, Teams, SharePoint, and OneNote - Ability to publish eLearning courses as SCORM packages - Ability to translate complex technical documentation into clear, accessible, and actionable content that supports non-technical user learning - Creative Skills: Experience in developing original, innovative and engaging training programs including support materials, demonstrations, knowledge checks, assessments/exams, and identifying feedback/improvement loops - Communication Skills: Excellent verbal and written skills for the purpose of communication, documentation development, curriculum development, scripting, and editing - Collaboration Skills: Ability to successfully work in collaboration with subject-matter experts, stakeholders and/or technical personnel at varying organizational levels - Project Management Skills: Strong organizational and project management capabilities with ability to work within time and production deadlines, yet maintain adaptability/flexibility when projects and goals shift - Analytical Skills: Critical thinking, attention to detail, curious and unafraid to ask questions, problem-solving and analytical/research abilities including being able to evaluate multiple solutions and provide recommendations - Decision-Making Skills: Sound judgement and decision-making abilities, ability to evaluate multiple solutions and provide recommendations - Continuous learning mindset to stay current with eLearning advancements and industry changes Requirements - Association for Talent Development (ATD) or similar credential/certification - Working knowledge of ADDIE model to develop creative, interactive and engaging web-based learning modules - Foundational knowledge and understanding of learning theory, instructional design techniques, diverse learning styles, and adult learning principles - Experience with SCORM and Tin Can (xAPI) standards - Experience with Adobe Acrobat, SharePoint, SalesForce, Snagit, Synthesia and/or WalkMe a plus - Familiarity with AI tools and prompting (Copilot, etc.) - Understanding of casualty insurance claims processes, bill review systems, insurance or healthcare/medical coding industries a plus - Familiarity with WCAG (Web Content Accessibility Guidelines) and accessibility best practices Benefits - Medical, Dental, Vision - Health Savings Accounts / Flexible Spending Accounts - Life and AD&D Insurance - 401(k) - Tuition Reimbursement - An array of resources that encourage a lifetime of healthier living

Über ]init[ Du möchtest die Gesellschaft von morgen mitgestalten? Dann bist du bei ]init[ richtig. Denn unsere digitalen Lösungen sind für Menschen gemacht und haben gesellschaftliche Relevanz. Klingt spannend? Dann steig ein und arbeite gemeinsam mit über 1.400 ]init[s in interdisziplinären Teams an unseren sieben Standorten – oder flexibel von überall in Deutschland aus. Deine Mission bei ]init[ Bring technische Exzellenz in den laufenden Betrieb! Du möchtest Anwender:innen sicher durch den digitalen Alltag begleiten und die Qualität moderner IT-Services aktiv mitgestalten? Dann bring dich als (Senior) Technical Specialist (all genders) in unsere Betriebsprojekte und Fachverfahren ein – und unterstütze öffentliche Auftraggebende bei stabilen, effizienten und nutzerzentrierten IT-Services. Das gibt es zu tun - Als Teil eines interdisziplinären Teams unterstützt du Anwender:innen im 1st und 2nd Level Support und sorgst für einen reibungslosen Betrieb zentraler IT‑Anwendungen - Du analysierst und bearbeitest Supporttickets eigenständig – von einfachen Anfragen bis hin zu strukturierten Fehleranalysen in komplexen Systemlandschaften - Du pflegst und erstellst Wissensartikel und trägst so zur kontinuierlichen Optimierung unseres Service‑Wissens bei - Gemeinsam mit Fachbereichen und technischen Einheiten behältst du die Qualität im Supportprozess im Blick und arbeitest an der Verbesserung bestehender Abläufe - Du bringst deine Ideen in die Optimierung von Workflows, Systemkonfigurationen und Best Practices ein - Eigenständige Abstimmung fachlicher Anforderungen mit Lead Developer, Projektleitung und Kunden - Du unterstützt bei Softwareeinführungen, Konfigurationen und bei der Integration neuer Funktionen Das bringst du mit - Ein abgeschlossenes Studium der Informatik oder Wirtschaftsinformatik - Alternativ eine einschlägige Berufsausbildung (z.B. Fachinformatiker/-in) plus mindestens 5 Jahre relevante Berufserfahrung - Eine strukturierte, analytische Arbeitsweise und Freude daran, Anwender:innen lösungsorientiert zu unterstützen - Du arbeitest gerne an komplexen digitalen Lösungen in einem interdisziplinären Team - Du vereinst ein agiles Mindset mit fundierten ITIL‑Kenntnissen und kannst beide Ansätze souverän im täglichen Servicebetrieb einbringen - Fundierte Erfahrungen mit Tools zur Projektorganisation (z. B. Jira, Confluence) sowie Collaboration‑Tools wie Miro und idealerweise Erfahrung im Einsatz bzw. der Pflege von KI-Chatbots - Du bringst technische Affinität mit, bist routiniert in Fehleranalysen und verstehst das Zusammenspiel größerer IT-Landschaften - Du hast Teamplayer-Qualitäten mit ausgezeichneten Kommunikationsfähigkeiten für Problemstellungen und komplexe Herausforderungen - Sehr gute Deutsch- und gute Englischkenntnisse runden dein Profil ab Das bieten wir dir - ]init[ cares: Für uns stehen die Bedürfnisse der Menschen im Mittelpunkt. Aus diesem Grund sichern wir dir 30 Urlaubstage zu, flexible Arbeitszeiten sowie Workation im EU-Ausland! - Wir bleiben agil: Mobiles Arbeiten oder persönliche Begegnungen vor Ort. Du entscheidest, wo du arbeiten möchtest. Wir sind ein zukunftssicheres Unternehmen und vereinen Familie und Beruf mit planbaren Arbeitszeiten, Teilzeitmodellen und unbefristeten Arbeitsverträgen. - Learn with us: Entdecke unser großes Trainingsangebot in der ]init[ Akademie sowie in ausgewählten Formaten für Führungskräfte und für die, die sich dahin entwickeln wollen. Gehe mit uns deinen nächsten Karriereschritt und bring deine Expertise in unseren vielfältigen Projekten ein. Wir planen für dich relevante Schulungen, die Teilnahmen an Messen und Fachkonferenzen sowie rollenspezifische Zertifizierungen, damit du dich nach deinen Interessen entwickeln kannst. - Grow with us: Wir unterstützen dich deinen Platz zu finden: Von Beginn an bringst du dich mit deiner Fachlichkeit für Projekte, strategische Themen oder die Entwicklung von Mitarbeitenden ein. In der Arbeit in interdisziplinären Teams stehst du mit deinen Kolleg:innen im regen Wissensaustausch, um gemeinsam den digitalen Wandel zu gestalten. - Ride with us: Bleib mit uns in Bewegung! Wir entwickeln unsere Corporate Mobility Benefits (z.B. ÖPNV-Zuschuss, Jobrad) kontinuierlich weiter: Für dich und für mehr nachhaltige Mobilität. Werde Teil des Teams Mit uns machst du einen echten Unterschied – auch für dein Arbeitsleben. Teilzeit oder Vollzeit, remote oder im Office. Du findest dich mit deiner Erfahrung in diesen Punkten wieder? Am besten lernen wir uns direkt kennen! Wir freuen uns auf deine Bewerbung, gerne mit der Angabe des frühestmöglichen Eintrittsdatums sowie deinem Gehaltswunsch. My aus dem Recruiting-Team freut sich auf den Austausch mit dir! Da uns und unseren Kund:innen Sicherheit wichtig ist, kann je nach Position nach etwaiger Zusage eine vertrauliche Abfrage zum Sicherheitscheck erforderlich sein. Recruiter Jabeena Malik