• Work closely with product managers and designers developing new features in short iterations. • Create user-facing features on our platform with designing data models, developing GraphQL endpoints, and implementing user interface in React & TypeScript. • Strive for delivering quality in the solutions you implement. • Engage in end-to-end testing and improve existing codebase quality

• Desarrollar y mantener soluciones de software end-to-end, participando en la construcción de aplicaciones web Fullstack e integración de servicios mediante APIs. • El rol está enfocado en la implementación de funcionalidades tanto en frontend como backend, asegurando la calidad del código, el cumplimiento de requerimientos funcionales y la correcta integración con sistemas existentes. • Se espera que contribuya con soluciones eficientes, mantenibles y alineadas a buenas prácticas de desarrollo.

Role Description At Smarsh, we build secure, scalable, and high-volume systems that help our clients meet complex compliance requirements. As a Software Engineer on the Ingestion Team, you’ll design, build, and operate systems that ensure client data is reliably captured, processed, and archived. Your work will focus on high-throughput backend services and always-on systems that prioritize reliability, security, and performance. You’ll play an important role in ensuring data is handled accurately and efficiently at scale. You’ll collaborate with cross-functional partners across Product Management, Engineering, and Site Reliability to deliver resilient systems and continuously improve how we operate. We’re looking for someone who is thoughtful, collaborative, and motivated to make an impact on critical infrastructure. How will you contribute? - Support and empower your team by contributing to a collaborative, inclusive, and respectful work environment - Design, build, and maintain high-availability backend services that meet reliability and performance goals - Participate in a shared on-call rotation and contribute to incident response, with a focus on learning and prevention - Build and improve observability through metrics, logs, traces, dashboards, and alerts (e.g., Splunk, Datadog, Grafana) - Deploy and manage services in Kubernetes environments - Troubleshoot and resolve production issues to improve system resilience and reliability - Review code, identify areas for improvement, and help reduce technical debt - Collaborate across teams to design scalable architectures and efficient data processing solutions - Contribute to a culture of knowledge sharing by supporting and learning from teammates - Stay current with emerging technologies and evaluate how they can strengthen our systems - Apply modern engineering practices, including Agile methodologies, CI/CD pipelines, and DevOps principles Qualifications - Experience working in a modern private cloud-based environment and familiarity with distributed systems - Experience building or supporting high-throughput, reliable backend services - Exposure to some of our technology stack, along with a willingness to learn new tools and technologies - A collaborative mindset, with openness to feedback and different perspectives - Understanding of modern software development practices and Agile methodologies - Ability to communicate technical concepts, progress, and challenges clearly - Comfort working in evolving environments where requirements may change over time - A proactive approach to problem-solving and improving system reliability Requirements - Around 4+ years of experience in software engineering or a related field - Experience working with messaging and queuing systems for high-volume processing (e.g., Kafka, AMQ, or similar) - Proficiency in C#, Java, .NET Core, or similar backend technologies - Familiarity with observability practices, including metrics, logging, tracing, and alerting - Experience working with relational databases (e.g., MS SQL) and optimizing queries and indexes at scale - Experience deploying and managing applications in Kubernetes - Familiarity with Linux-based systems - Ability to read, understand, and review code effectively - Contributions to open-source projects or participation in technical communities - Experience working in compliance, data governance, or other regulated environments Benefits - Healthcare insurance: We provide medical, dental, and vision insurance, and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses. - Stock options. - Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a “take-what-you-need” time off policy as well as flexible work arrangements. - 401K Match: Smarsh provides a 4% 401K match for which employees are fully vested on day one. - Sabbatical: The Smarsh sabbatical programme provides a time to recharge, study or simply do something you are passionate about away from the workplace. Employees are eligible after six years of service. - Recognition: We’re big on kudos for a job well done. Our employee-recognition programme enables co-workers to nominate their peers who best embody our core values for recognition.

• Partner with product managers to understand business requirements and implement technical solutions. • Collaborate with UX/UI designers to implement intuitive and accessible user interfaces. • Develop, test, and maintain efficient, reusable, and reliable code using modern frameworks and languages. • Participate in peer code reviews and incorporate feedback. • Optimize system performance, scalability, and reliability for post-deployment. • Work with SQL and cloud-based storage solutions (e.g., Azure Blob Storage, Data Lake). • Create and maintain unit tests and contribute to integration tests. • Troubleshoot and resolve application issues. • Identify and address technical debts as part of ongoing development. • Contribute to architecture and design decisions under guidance from senior engineers. • Apply best practices for mobile, web, and backend systems. • Design and consume RESTful APIs within microservices architecture. • Create and maintain clear and accurate technical documentation. • Stay informed about emerging technologies and industry best practices. • Communicate progress, risks, and blockers to team members. • Collaborate effectively with cross-functional teams.