This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Contact Center Opener Representative's responsibility is to support the team in all administrative tasks required to successfully meet all sales and development efforts. The Contact Center Representative will support all business development initiatives from initial lead generation to sales close with the goal of achieving all company objectives. The ideal candidate is results oriented, mission driven and thrives in a rapidly evolving environment. Qualifications - High school education required; bachelor's degree preferred. - Combination of relevant work experience and education may be considered as an alternative to a degree. - Experience in business-to-business sales support with a proven track record in sales support and lead generation. - Experience in the behavioral health/substance abuse field is preferred. - Must be able to work and communicate well with people. - Adaptable and able to accept changes quickly and easily. - Willingness to address conflict appropriately. - Excellent customer service and communication skills. - Motivation, perseverance, and determination are must haves. - Proficient in time management and personal organization. - Attention to detail, follow-through, and accountability. - Aptitude for research and analysis. - Basic computer skills required; knowledge of Microsoft Office Suite and web-based products is a bonus. Requirements - Routine mobility to include standing, stooping, bending, lifting, walking, and running. - Regularly required to sit and work at a phone/computer workstation. - Ability to lift up to 30lbs. - High moral and ethical values. - Willingness to be open to learning and growing. - Articulate, with interpersonal skills to work as an integral part of a team. - Must possess appropriate references. - Appropriate interpersonal/personal boundaries. - Maturity of judgment and behavior. - Ability to remain flexible to accommodate changes in work schedule. - Adapts effectively to new situations. - De-escalation talking techniques. Benefits - Possess a strong understanding of deliverable services, competition in the industry and positioning in the market. - Help manage a robust sales pipeline in Salesforce.com opening and qualifying leads and opportunities. - Maintain the database by inputting data in a timely and relevant fashion. - Support business outreaches designed to generate business opportunities. - Respond to business inquiries in a friendly and informative manner; build and maintain relationships with current and potential business partners. - Screen and qualify potential leads. - Convert cold leads into warm opportunities for Business Development Managers. - Schedule and coordinate appointments for Business Development Managers. - Assist with screening all potential clients using Kipu EMR. - Protect organization's value by keeping information confidential. - Actively participates in APN Objectives and Key Results. - Supports other strategic measures to meet larger organizational and departmental goals.

• Conduct 200+ outbound calls/day to prospective customers to introduce products and services. • Develop a thorough understanding of our product offerings to address customer inquiries effectively. • Encourage the customer to receive a competitive quote from a licensed agent • Engage in warm calling strategies to build rapport with potential clients. • Meet or exceed daily call quotas while maintaining a high level of customer satisfaction.

The Sales Representative is responsible for the planning and executing of marketing campaigns to generate new prospects and improve client retention. Maintains relationships with contracted vendors/providers regarding quality and service through interactions with patients and identifies patients with potential needs for case management services. *Must reside in Dallas TX Duties and Responsibilities - Meet with patients and families to discuss HCP of Texas home health services. - Act as the liaison for HCP of Texas between our referral sources, patients and their families, and the office. - Submit any required documents to vendors for required credentialing to enter facilities. - Devise a marketing campaign with the goal of increasing client base and generations of referrals. - Plan, Organize, and execute marketing programs. - Trade shows and events to market services. - Attend mandatory company meetings. - Manage individual marketing budget. - Communicate with Intake to verify and confirm clear receipt of referrals. - Review the Intake log throughout the day to accurately follow pending referrals and the admission or non-admit of referrals. - Keep abreast of health industry trends, competition and new opportunities. - Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to - this job at any time.

Join SmartFinancial: Empowering Insurers with Cutting-Edge Technology Welcome to SmartFinancial, where our mission is clear: to drive growth and success for insurance agencies through our industry-leading technology! Voted one of the Best Places to Work for four consecutive years, we are one of the fastest-growing tech companies.  We are a leading insurance marketplace, connecting millions of shoppers to our network of insurance partners.  Job description: We are a leading insurance marketplace, connecting millions of shoppers to our network of insurance partners. We are looking for the BEST sales talent out there. We offer Uncapped Commission: Our top reps are earning $80-90k in commissions and performance bonuses! We are seeking a motivated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be responsible for reaching out to potential customers, reviewing insurance product options and connecting with our licensed agents. The ideal candidate will possess excellent communication skills, a passion for technology sales, and the ability to engage customers effectively through warm calling techniques. Responsibilities: - Conduct 200+ outbound calls/day to prospective customers to introduce products and services. - Develop a thorough understanding of our product offerings to address customer inquiries effectively. - Encourage the customer to receive a competitive quote from a licensed agent - Engage in warm calling strategies to build rapport with potential clients. - Meet or exceed daily call quotas while maintaining a high level of customer satisfaction. Requirements: - Previous experience in sales, telemarketing, or technology sales is highly preferred. - Strong verbal communication skills with the ability to articulate product benefits clearly. - Ability to work independently as well as part of a team in a fast-paced environment. - Ability to build rapport with customers in a fast-paced environment - A positive attitude and resilience in handling objections or rejections during calls. - Remote → Move to In-Office (Las Vegas, NV – near the airport) in 2026 What We Offer: - 17$ an hour plus incentives and performance bonuses - Paid training - Employee referral bonuses - Extensive paid product training - Daily/weekly cash giveaways - Advancement opportunities - We love to promote from within!!! - Standard Office Schedule: Monday – Friday, 7:30 AM – 4:00 PM PST or 8:30 AM - 5:00 PM PST. No Weekends! - All shifts are 8 hours with a consistent, set schedule assigned after successful training completion, great work life balance! What It's Like To Work With Us: Voted as one of the Best Places to Work in 2018, 2019, 2020, 2021, 2022, and 2023 and one of the fastest-growing tech companies! - Be a part of a supportive and dedicated team - Be able to have fun and work hard at the same time - Work in a dynamic, energetic environment This position is for ambitious people who desire to advance their careers and work alongside an industry-leading team!! We're a team of dedicated people who are excited to come to work every day. SmartFinancial offers a fun and engaging company culture in which everyone is encouraged to share ideas and work together. We're always looking for excited, dedicated people to join our team. Why You’ll Love It Here We’d especially like to highlight our World Class Culture, which our employees say is the best thing about working at SmartFinancial. We have great SLACK channels for work and play, which keep you connected with your fellow employees throughout the day. Not to mention our top notch company events (like our Summer Beach Party with open bar, chili cook-off, annual holiday yacht party, fun office potlucks and more) that will keep you asking when the next event is. We go above and beyond to ensure our remote employees feel included in the company culture by planning virtual events alongside companywide DoorDash credits!  We also have Penny, our company mascot. Like swag themed after a pink pig wearing glasses? Just. You. Wait.  Join SmartFinancial and become a key player in driving growth for insurance agencies. Apply now, and let’s achieve success together! SmartFinancial is an equal opportunity employer, and we celebrate diversity and are committed to creating an inclusive environment for all employees. To learn more about our results-focused culture and employee-focused perks, read more on our careers page.