Underwriter I

Financial Planning and AnalysisFinancial Planning and AnalysisFull TimeRemoteMid LevelTeam 201-500

Location

United States

Posted

50 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Underwriter I

Team Focus Insurance Group

Role Description The Underwriter I – Commercial Lines plays a vital role in supporting the underwriting and servicing needs of our commercial insurance clients. This position is responsible for providing concierge-level service to insureds and agents by managing small to mid-sized commercial lines accounts. Core responsibilities include: - Underwrite and process commercial lines endorsements within assigned authority levels. - Accurately issue certificates of insurance in accordance with client guidelines and state regulations. - Review and respond to policy-related inquiries received via phone and email, ensuring timely and thorough resolution. - Manage tasks and service requests indexed through the email and call systems, ensuring timely follow-up and closure. - Support proactive policy renewals by reviewing account status and coverage adequacy prior to outreach. - Answer inbound phone calls from agents, policyholders, and other stakeholders regarding billing, policy documents, and claims setup. - Cross-sell additional lines of coverage when appropriate, in alignment with client and company goals. - Maintain clear and accurate documentation of all interactions and underwriting decisions in applicable systems. - Monitor outstanding items and follow through on pending requests until resolution, ensuring exceptional customer experience. - Establish and maintain positive working relationships with agents, underwriters, and other internal teams. Qualifications - Active Property & Casualty Insurance License required; must be able to obtain licensing in all 50 states. - Strong knowledge of commercial lines insurance products and underwriting principles. - Exceptional communication skills, both verbal and written. - High attention to detail with strong organizational and time management abilities. - Proficient in agency management systems such as EZLynx and policy administration platforms. - Ability to multitask and prioritize work in a dynamic, fast-paced environment. Requirements - Associate or bachelor’s degree preferred. - 3–5 years of experience servicing or underwriting commercial property & casualty insurance policies. - Prior experience in an agency or carrier environment with demonstrated customer service skills. - Call center or high-volume client service experience is a strong plus. Benefits - Medical, Dental, Vision, Life, Pet; Flexible Spending Account - Competitive Salaries - 401K Match - Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave - Short and Long-Term Disability - Employee Support Programs, Including Mental Health - Tuition Reimbursement - Matching Charitable Gift Program - Lucrative Referral Program - Commuter Benefits - Flexibility: Remote and Hybrid Opportunities Available

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