• Investigates to confirm that drug claims are billed and paid correctly • Analyzes claims data and healthcare records, applying specialized knowledge of prescription drugs, provider practices, and health insurance benefit structure • Communicates with healthcare providers and insurers to gather required information • Utilizes all available resources to maximize identification and recovery of overpayments • Answers phone calls in a timely fashion and resolves issues • Creates, maintains, and closes files in accordance with policies and guidelines • Assists with submitting overpaid claims in client vendor management systems, as needed

Role Description Torq is redefining the AI SOC category. As the Director of Analyst Relations, you will be the chief architect of our reputation among the industry’s most critical influencers. Your mission is to ensure that every relevant analyst at every major firm understands who Torq is, how our tech is unique, and why enterprises prefer Torq to transform how they understand and manage risk. This is a high-stakes role for a strategist who can translate the technical power and combination of Agentic AI and automation into a market-defining narrative. What You’ll Do - Own the Narrative: Build and lead a world-class AR program that positions Torq as the undisputed leader in the emerging AI SOC category. - Lead the "Evaluations" War Room: Direct Torq’s participation in major research reports (e.g., Gartner Magic Quadrant, KuppingerCole Leadership Compass, Frost & Sullivan Radar, etc.). Manage the entire lifecycle from technical RFIs to high-pressure executive briefings, ensuring our story is undeniable. - Bridge Product & Influence: Collaborate closely with our Product and Engineering teams to distill advanced concepts into strategic insights that analysts can’t ignore. - Strategic Feedback Loop: Listen to analysts and bring outside-in competitive intelligence and market trends back to our Product Marketing and GTM teams to refine our edge. - Executive Coaching: Prepare our C-suite and technical founders for briefings, ensuring every interaction reinforces Torq’s unique position in the market. Qualifications - Security Savvy: You live and breathe cybersecurity. You understand SOC personas and pain points, the friction of legacy tools, and how agentic AI is fundamentally changing the game for defenders. - AR Heavyweight: You have 8+ years of experience in AR or Corporate Communications, with a proven track record of moving the needle in the B2B security space. - Agile & Scrappy: Thrive in a high-growth environment where you need to be both the "thinker" and the "doer." - The Master Communicator: You can take a complex, technical "how-to" and turn it into a "why it matters" for a Tier-1 analyst. - Methodology Expert: You know the Gartner and other firms' playbooks inside and out and know how to navigate their processes to maximize impact. Benefits - Category Creators: We aren't following a trend; we are setting the pace for how the modern SOC operates. - Unmatched Tech: You'll be representing a platform that actually delivers on the promise of the AI SOC spanning the entire threat management lifecycle. - Remote-First Excellence: We are a distributed team of high-performers who value autonomy, speed, and results.

• Responsible for ensuring compliance and optimization of the pharmacy 340B program while leading the work of a team and ensuring they meet goals effectively. • Will lead training and development of Pharmacy 340B staff, manage timekeeping, and participate in performance reviews. • Lead the development/ongoing maintenance of the 340B program as well as ensure regulatory compliance requirements and support business development activities. • Will foster a positive team environment and facilitate communication with pharmacy staff, software companies, wholesalers, and pharmaceutical manufacturers. • Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. • Demonstrates leadership, collaboration, critical thinking, and teamwork when facilitating clinical standards and operational decisions and resolving issues. • Demonstrates leadership competencies of team building, vision creation, and influence. • Incorporates changing leadership strategies through building a compelling vision, understanding the perspectives of the stakeholders, identifying tactics to elicit commitment, and addressing resistance. • Utilizes data to identify opportunities for clinical variation, understands graphical representations of data, and applies project-oriented expertise in identifying leading and lagging metrics for implementation effectiveness, and data plans. • Demonstrates data-driven approaches for project prioritization and strategies. • Develops resource utilization strategies to improve organizational performance. Strategies reflect the changing societal and health care environments and the economic climate. • Advocates for clinical and business innovations that address needs, policy changes, workforce management, 340B education which align with the organizational strategy and national priorities. • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. • Develops, implements, and modifies policies and procedures according to all applicable guidelines/regulations. • Serves as a liaison to Finance providing 340B program information including utilization, savings, processes, databases, exceptions/discrepancies, and improvement actions. • Coordinates and prepares operating and capital plans and provides monthly variance analysis for Trinity Health’s Pharmacy business line with a focus on the 340B program. • Assists with quality control and TPA maintenance. • Plans, conducts, and reviews monthly self-audits of the hospital-based outpatient 340B program to ensure compliance with the 340B program of policies and procedures. • Immediately report any discrepancies/deviations to the 340B Program Director. • Team Management & Development: Overseeing Daily work and performance of the team while providing guidance, coaching, and feedback. • Ensuring clear communication within team and other departments by facilitating meetings, relaying information, and building/maintaining positive relationships. • Trouble shooting operational issues and finding solutions in addition to escalating issues to Sr Management when necessary. • Monitoring team goals against metrics and standard work procedures. • Performs other duties as requested by supervisor, manager, or department head.

Role Description Reporting to the Manager, Solutions Delivery, the Network Analyst will be responsible for the installation, testing and administration of all related data and voice telecommunication, hardware, software and protocols within the solutions delivery network environment. This will include: - Wide Area Network (WAN) - Metropolitan Area Network (MAN) - Local Area Network (LAN) - Voice, wireless, switching, routing, and related protocols The Network Analyst ensures the stable operation of the Government of Nunavut’s (GN) Information Communication Technology (ICT) hardware and software assets within the solutions delivery network environment. Responsibilities include: - Contributing subject matter expertise to team members in the analysis, design, troubleshooting and implementation of LAN, MAN, WAN, switching, and routing infrastructures to meet departmental goals and mandates. - Providing subject matter expertise to different team members to ensure overall success of network-related projects. - Analyzing existing systems, applications, software and hardware currently within the GN networks and developing capital planning forecasts and related financial project documentation. - Installation, configuration, optimization, testing and administration of the GN’s solution delivery test, staging and development network environment. - Implementation of the TCP/IP protocol suite, including at the packet level. - Monitoring Syslog logging, RADIUS/TACACS server administration, Cisco Netflow traffic analysis and network configuration management. - Configuring and utilizing protocol analyzers such as Wireshark or NetScout Sniffer Global to troubleshoot network and application problems. - Adhering strictly to Change Management procedures and direction from management relating to any standard variances that have been identified before taking corrective action in accordance with accepted ITIL standards. Qualifications - Recognized college diploma in Computer Sciences, Information Technology, or related Engineering Program. - Four (4) years of recent, progressive experience in a large (over 750 devices) complex enterprise-wide WAN/MAN/LAN routing/switching networks with diverse solutions from multiple vendors. - Three (3) years of demonstrated design, installation, configuration and support of network routing/switching equipment and their related protocols. - Experience analyzing departmental standard operating procedures, guidelines, policies and business processes. - Current vendor certifications where the GN has standard on manufacturers such as Cisco, Mitel, F5, Juniper Networks and Riverbed or equivalent. - Experience in project and contract administration within an enterprise level IM/IT environment (asset). - Exposure to satellite networks (asset). Requirements - This is a Position of Trust and a satisfactory Criminal Record Check is required. - Fluency in more than one of Nunavut’s official languages (Inuktut, English, French) would be considered an asset. - Knowledge of Inuit communities, culture, land, Inuit Qaujimajatuqangit, Inuktut, and experience working in a northern cross-cultural environment are also considered assets. - Acceptable combinations of education and experience may be considered for this position. Benefits - Salary range: $113,146 to $128,413 per year. - Northern Allowance: $16,328 per year if successful hire chooses Iqaluit. - Indeterminate for an Iqaluit hire, or 3-Year Term. - Subsidized Staff Housing is not Available.