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Spok

Smarter, faster, clinical communication.

Manager, Project Management

Project ManagerProject ManagerFull TimeRemoteSeniorTeam 501-1,000Since 1986H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

55 days ago

Salary

$115K - $125K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishPMP

Job Description

Manager, Project Management

Spok

• Manage all aspects of a backlog of projects and the project managers assigned • Managing customer escalations to a successful resolution • Accurately managing to revenue targets for team • Create development plans for individual team members for continuous improvement • Hires and onboards new team members • Identifying areas of opportunities for improvement to improve customer satisfaction • Communicates with customers as a leadership contact regarding project process • Evaluate and report project outcomes, customer satisfaction and customer concerns. • Collaborate with Sales and Solution Architects for scope of work.

Job Requirements

  • Bachelor's degree from four-year college or university
  • 5+ years of experience in project management
  • PMP Certification (Must be active)
  • 3+ years of experience managing teams to include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Project Management experience in the healthcare IT space
  • 25-50% travel may be required depending on customer requirements.
  • Strong MS Office Suite knowledge

Benefits

  • three robust health, pharmacy, vision and dental care plans including a health savings account option
  • wellness
  • financial wellness
  • retirement
  • family support
  • continuing education
  • time off benefits

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