Title: Educational Travel Specialist (ETS) Location: US - East Coast Region Job Description: Company Introduction WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways. Job description: WorldStrides is actively seeking driven, motivated inside sales professionals for our Educational Travel Specialist (ETS) role. By developing relationships with educators to promote our programs, the ETS opens doors to a once-in-a-lifetime travel experience for students. In this full-time inside sales position, the successful ETS will develop new business from their assigned territory of schools through outbound calls to teachers daily. They will use our proven talk tracks and sales practices to guide teachers through the stages to successfully set up and offer these life-changing opportunities, which are certain to leave a lasting impact on the students that attend. This position works Monday–Friday during Eastern Time Zone business hours. Responsibilities: - Achieve all sales goals and develop new clients - Develop qualified leads through referrals, phone calls, cold calling, email and networking - Follow up on leads from website and lead generation team and convert leads to sales - Prepare action plans and schedules to identify specific targets and prioritize activity - Maintain and grow profitability - Maintain daily and weekly pipeline and activity reports - Operate as an expert - Complete client needs assessment to then prepare and present proposals which meet group requirements - Host meetings with parent, student, and administrative groups - Identifies and recommends products to meet market demands - Recommends territories that should require marketing campaigns - Qualifications - Highly motivated, self-starter with a strong work ethic and excellent communication skills - Demonstrated ability to influence, coach and direct others to achieve desired outcomes - Ability to excel both individually and as part of a team - Ability to balance multiple, competing priorities in a fast paced work environment - Willingness to learn and accept coaching to apply proven sales strategies - Enjoy talking on the phone - Some seasonal evening/weekend work required - Previous experience with phone sales, telephone sales, telesales and outbound calling required - Experience with basic computing functions, including MS Office and CRM applications required Work Perks: - Fun & driven environment. - Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HAS with employer contribution, and generous 401k match. - 10 paid floating corporate holidays, 1 paid volunteer day & 25 PTO days to start -- accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days. - Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually. - Opportunities for paid and discounted travel. - Flexible work schedule providing on-site, remote, and virtual office opportunities. - Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council. - Fitness Center and café onsite at select locations. - Employee Assistance Program (EAP) - Paid Parental, Caregiver, and Disability leave. - Team Member Discount Program WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability. As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.

Job Summary We are seeking a highly organized and detail-oriented Order Management Specialist to support the daily operations of our due diligence and order management teams. In this role, you will be responsible for administering and coordinating the full lifecycle of due diligence case orders—from initial screening to delivery tracking. You will also play a key role in managing client projects and providing administrative support to internal stakeholders. This position is ideal for a proactive and adaptable professional who thrives in a fast-paced environment and excels at juggling multiple priorities with precision. Role and Responsibilities Case Management - Review and screen incoming due diligence case orders to ensure completeness and accuracy prior to activation. - Initiate and track research task orders, including bulk processing for high-volume cases. - Coordinate closely with the due diligence delivery teams to manage task prioritization and monitor progress. - Follow up with researchers to expedite outstanding tasks and resolve order or invoicing issues as needed. - Collaborate with the Director of Operations, Regional Operations Manager and Partner Manager to ensure appropriate researcher coverage and support case delivery. - Upload completed research outputs into the project tracking system and maintain accurate records. - Compile monthly reports summarizing research task throughput and performance metrics. - Provide general administrative support to the due diligence operations and client management teams as required. ​​​​​​Client Services - Manage recurring client projects and deliverables as assigned. - Support onboarding and implementation efforts under the direction of the Director of Operations. - Participate in weekly client calls, assist with troubleshooting, and communicate clarifications related to due diligence. - Perform other client-related administrative and project tasks as needed. Qualifications, Skills & Education Requirements - Bachelor’s degree in business, administration, or a related field. - Exceptional written and verbal communication skills in English. - Proficiency in additional languages is an asset but not required. - Strong organizational and project management capabilities with acute attention to detail. - Advanced proficiency in Microsoft Office, particularly Word, Excel, PowerPoint, and Outlook. - Ability to manage multiple tasks simultaneously while meeting deadlines and quality standards. - Experience drafting professional correspondence and compiling clear, informative reports. - Comfortable working independently in a fast-paced, dynamic environment. Please submit your CV or Resume in English. This is a remote WFH position.

Job Summary We are seeking a highly organized and detail-oriented Order Management Specialist to support the daily operations of our due diligence and order management teams. In this role, you will be responsible for administering and coordinating the full lifecycle of due diligence case orders—from initial screening to delivery tracking. You will also play a key role in managing client projects and providing administrative support to internal stakeholders. This position is ideal for a proactive and adaptable professional who thrives in a fast-paced environment and excels at juggling multiple priorities with precision. Role and Responsibilities Case Management - Review and screen incoming due diligence case orders to ensure completeness and accuracy prior to activation. - Initiate and track research task orders, including bulk processing for high-volume cases. - Coordinate closely with the due diligence delivery teams to manage task prioritization and monitor progress. - Follow up with researchers to expedite outstanding tasks and resolve order or invoicing issues as needed. - Collaborate with the Director of Operations, Regional Operations Manager and Partner Manager to ensure appropriate researcher coverage and support case delivery. - Upload completed research outputs into the project tracking system and maintain accurate records. - Compile monthly reports summarizing research task throughput and performance metrics. - Provide general administrative support to the due diligence operations and client management teams as required. ​​​​​​Client Services - Manage recurring client projects and deliverables as assigned. - Support onboarding and implementation efforts under the direction of the Director of Operations. - Participate in weekly client calls, assist with troubleshooting, and communicate clarifications related to due diligence. - Perform other client-related administrative and project tasks as needed. Qualifications, Skills & Education Requirements - Bachelor’s degree in business, administration, or a related field. - Exceptional written and verbal communication skills in English. - Proficiency in additional languages is an asset but not required. - Strong organizational and project management capabilities with acute attention to detail. - Advanced proficiency in Microsoft Office, particularly Word, Excel, PowerPoint, and Outlook. - Ability to manage multiple tasks simultaneously while meeting deadlines and quality standards. - Experience drafting professional correspondence and compiling clear, informative reports. - Comfortable working independently in a fast-paced, dynamic environment. Please submit your CV or Resume in English. This is a remote WFH position.

Job Summary We are seeking a highly organized and detail-oriented Order Management Specialist to support the daily operations of our due diligence and order management teams. In this role, you will be responsible for administering and coordinating the full lifecycle of due diligence case orders—from initial screening to delivery tracking. You will also play a key role in managing client projects and providing administrative support to internal stakeholders. This position is ideal for a proactive and adaptable professional who thrives in a fast-paced environment and excels at juggling multiple priorities with precision. Role and Responsibilities Case Management - Review and screen incoming due diligence case orders to ensure completeness and accuracy prior to activation. - Initiate and track research task orders, including bulk processing for high-volume cases. - Coordinate closely with the due diligence delivery teams to manage task prioritization and monitor progress. - Follow up with researchers to expedite outstanding tasks and resolve order or invoicing issues as needed. - Collaborate with the Director of Operations, Regional Operations Manager and Partner Manager to ensure appropriate researcher coverage and support case delivery. - Upload completed research outputs into the project tracking system and maintain accurate records. - Compile monthly reports summarizing research task throughput and performance metrics. - Provide general administrative support to the due diligence operations and client management teams as required. ​​​​​​Client Services - Manage recurring client projects and deliverables as assigned. - Support onboarding and implementation efforts under the direction of the Director of Operations. - Participate in weekly client calls, assist with troubleshooting, and communicate clarifications related to due diligence. - Perform other client-related administrative and project tasks as needed. Qualifications, Skills & Education Requirements - Bachelor’s degree in business, administration, or a related field. - Exceptional written and verbal communication skills in English. - Proficiency in additional languages is an asset but not required. - Strong organizational and project management capabilities with acute attention to detail. - Advanced proficiency in Microsoft Office, particularly Word, Excel, PowerPoint, and Outlook. - Ability to manage multiple tasks simultaneously while meeting deadlines and quality standards. - Experience drafting professional correspondence and compiling clear, informative reports. - Comfortable working independently in a fast-paced, dynamic environment. Please submit your CV or Resume in English. This is a remote WFH position.