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Delegate CX

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Senior Sales Assistant

Location

Philippines

Posted

41 days ago

Salary

₱45K - ₱50K / month

Seniority

Senior

Bachelor Degree2 yrs expEnglish

Job Description

Senior Sales Assistant

Delegate CX

• Creating proposals, quotes, and opportunities • Compiling apparel and branded merchandise data for sales presentations • Creating sales presentations in industry tools like Sage & Canva • Documenting all estimate and order-related activities • Managing and ensuring records of customer interactions, transactions, comments, and complaints are kept up to date • Managing a high volume of inbound and outbound emails • Providing general day-to-day customer service to clients and internal interfacing with the Purchasing Manager • Building sustainable relationships and trust with customer accounts through open and interactive communication • Managing the customer proof approval process to ensure approvals are received, reviewed, and documented in a timely manner • Other sales or business-execution tasks as assigned by the president

Job Requirements

  • Bachelor's degree in Marketing, Communications, Business Administration, or any related field
  • 1-2 years of direct Promotional, Customer Service, or Order Management role
  • Strong verbal, written, and English communication skills
  • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours
  • Proficient in both Microsoft and Google applications
  • Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal
  • Experience in the promotional industry or comparable
  • Customer-facing experience with a proven ability to adapt to and respond to diverse personalities and interests
  • Excellent problem-solving skills
  • Proficient in Microsoft Office applications - particularly Excel
  • Basic math skills (PEMDAS)

Benefits

  • Industry-leading salary packages
  • Permanent work-from-home setup
  • Company equipment provided
  • Internet stipends upon regularization
  • HMO Coverage
  • PTO credits and service incentive leaves
  • Major spring and winter company live events
  • Monthly employee appreciation virtual events
  • Company-provided career skills training courses
  • A company culture focused on your personal and professional growth

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