Mission The Mission of the Outreach Specialist is to support the processing of initial credentialing and recredentialing for providers and facilities. As a key contributor, you will ensure communications across omni channels (email, fax, and phone) reach providers and clients timely. Ensuring we remain in compliance with all regulatory standards and turn-around times, you also perform in-depth analysis on these processes to create scalable improvements where needed and participate in special projects as needed. Outcomes - Coordinate and execute omnichannel outreach (email, fax, and phone) - Work closely with the Outreach Manager and Lead , to ensure operational transparency, accountability, and collaboration between groups - Contribute to and reference reporting dashboards and monitoring trends; share actionable insights and make recommendations based on results - Conduct research into issues related to your work; report out to the team - Monitor daily program automations and data processes; troubleshooting when necessary and improving when possible - Offer insights to our product team to advise on product enhancements and adjust workflows to account for andros changing technology; serve as a primary tester and subject matter expert when new products related to your processes are being developed - Take on and build out new processes as we expand our service offerings within the outreach space - Demonstrated ability to deliver in a deadline driven environment in line with associated SLA’s and KPI’s - Independent mindset with proven ability to prioritize workload according to expected outcomes - Ability to follow available resources and apply critical thinking to each task to offer contributions in evolving processes and optimizing tasks Role Specific Competencies - Attention to Detail - You mind the details so nothing slips through the cracks. - Critical Thinking - We’re expecting you to challenge the way we do things and present new ideas for improvement, no matter how small the change is. - Data Driven - you’re well-versed in Google Sheets; bonus points if you have experience manipulating large sets of data. - Communication - You are concise, articulate, and timely in all modes of communications. - Inquisitive - You don’t let a fast pace of work or a complicated process stop you from asking questions and figuring out what is really going on. - Follow-through on Commitments - You live up to verbal and written agreements without fail. - High Standards - You lead by example and expect personal performance and team performance to be nothing short of the best. - Technical proficiency: Jira and Google Suite experience required. Zendesk experience a plus - Credentialing knowledge: credentialing processing and NCQA experience preferred ~$57,000 salary

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity: The One Medical Virtual Medical Team (VMT) is a leading provider of virtual clinical care, providing world-class, convenient, evidence-based virtual medical care to One Medical patients in concert with their primary care providers. Through advanced technology and a team-based approach, we care for patients 24 hours a day, 365 days a year. Our team is united by intellectual curiosity, inclusiveness, and a powerful mission: transforming healthcare and bringing world-class primary care to everyone. Employment type: - Full time 40 hours including evenings and weekends What you’ll be working on: - Treating patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups - Continuous learning during weekly Clinical Rounds and through other modalities - Ongoing collaboration with both virtual and in-office teammates via daily huddles - Utilization of your specific clinical training and opportunities to give exceptional care to patients virtually Education, licenses, and experiences required for this role: - Completion of Master’s Degree in an accredited physician assistant program (MSPAS) and is maintaining an active NCCPA certification - In the past 5 years, practiced as an Advanced Practitioner for at least: - 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 2 years in an urgent care or emergency medicine setting seeing patients of all ages (0+) - Currently licensed in DC with ability to obtain additional state licenses - Ability to work weekday and weekend shifts (every Saturday or Sunday required) - Current shifts range from (6am-5pm EST, 7am-6pm EST, 8am-7pm EST, 11am-10pm EST, 1pm-12am EST) - Excellent clinical and communication skills One Medical providers also demonstrate: - A passion for human-centered primary care - The ability to successfully communicate with and provide care to individuals of all backgrounds - The ability to effectively use technology to deliver high quality care - Clinical proficiency in evidence-based primary care - The desire to be an integral part of a team dedicated to changing healthcare delivery - An openness to feedback and reflection to gain productive insight into strengths and weaknesses - The ability to confidently navigate uncertain situations with both patients and colleagues - Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a full-time virtual role. One Medical is committed to fair and equitable compensation practices. The base hourly range for this role is $59.10 to $65.50 per hour (plus evening and weekend differential) based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. For more information, visit https://www.onemedical.com/careers/. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today - Paid sabbatical for every five years of service - Free One Medical memberships for yourself, your friends and family - Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues - Competitive Medical, Dental and Vision plans - Pre-Tax commuter benefits - PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family - 401K match - Credit towards emergency childcare - Company paid maternity and paternity leave - Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance - Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive - Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. - UpToDate Subscription - An evidence-based clinical research tool - Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education - Rounds - Providers end patient care one hour early each week to participate in this shared learning experience - Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Role Description Wir suchen für unseren Klienten J.Prade & Partner einen Empfangsmitarbeiter (m/w/d), der als erste Anlaufstelle für Kunden, Partner und Bewerber professionell, strukturiert und verbindlich auftritt. Genau hier kommst du ins Spiel. Wichtig: - Wohnsitz oder Zweitwohnsitz in Deutschland erforderlich. - Die Tätigkeit kann vollständig remote ausgeführt werden. - Die digitale Zusammenarbeit erfolgt über Zoom und MS 365. Aufgaben - Erste Ansprechperson für Kunden, Bewerber und Geschäftspartner - Annahme, Weiterleitung und strukturierte Bearbeitung von Anfragen (Telefon, E-Mail, Chat) - Terminvergabe und Koordination von Beratungsgesprächen - Pflege und Verwaltung von Kundendaten - Unterstützung bei organisatorischen Abläufen im Tagesgeschäft - Sicherstellung eines professionellen Außenauftritts Du sorgst dafür, dass jeder Erstkontakt positiv, klar und strukturiert abläuft. Qualifications - Freundliches, souveränes und professionelles Auftreten - Strukturierte und zuverlässige Arbeitsweise - Sehr gute Deutschkenntnisse in Wort und Schrift - Sicherer Umgang mit digitalen Tools (MS Office, Videokonferenzen etc.) - Organisationsstärke und Belastbarkeit - Wohnsitz oder Zweitwohnsitz in Deutschland Benefits - Flexible Arbeitszeiten: Teilzeit (ab 8 Std./Woche) oder Vollzeit - Remote-Arbeit oder Büro – je nach Präferenz - Digitale Infrastruktur und professionelle Tools - Weiterbildungsmöglichkeiten (z. B. Kommunikation, Gesprächsführung) - Verdienst: Je nach Qualifikation und Arbeitsumfang zwischen 530 Euro (Minijob) und 3.850 Euro monatlich (Vollzeit) - Teilzeit / Vollzeit und Selbstständig (z. B.: Virtuelle Assistenz ect.) ist auch möglich, das Einkommen wird entsprechend angepasst. - Vergütung je nach Arbeitsumfang und Qualifikation - Möglichkeit zur selbstständigen Zusammenarbeit (z. B. virtuelle Assistenz) Wenn du strukturiert arbeitest, professionell kommunizierst und Verantwortung für den ersten Eindruck übernimmst, freuen wir uns auf deine Bewerbung. Wir leiten deine Unterlagen an J.Prade & Partner weiter. Eine direkte Kontaktaufnahme erfolgt zeitnah.

Job Title: Bilingual Client Intake Specialist (Mandarin & English) Type: Independent Contractor  Location: Remote | China, Hong Kong, Philippines and Taiwan Working Arrangement: Full-time, Virtual About Us The Law Offices of Sabrina Li, P.C. is a leading, full-service U.S. immigration law firm with offices in Los Angeles, Pasadena, Santa Ana, and Dallas, as well as international operations across Asia, Africa and Central and South America. We are dedicated to helping individuals, families, and businesses navigate complex legal challenges with skill, compassion, and integrity. We are proud to be recognized as a 2025 Inc. Best Workplaces honoree, a distinction that reflects our intentional investment in our people and workplace culture. We are committed to fostering a supportive, collaborative, and growth-oriented environment where team members feel valued, empowered, and equipped to succeed. Our firm prioritizes professional development, clear career pathways, and a culture of accountability and respect — creating a workplace where high performers can build meaningful, long-term careers. Why Join Our Team?  Supportive & Growth-Oriented Environment - Comprehensive training to set you up for success in your role - Ongoing opportunities for professional development and career advancement - Collaborative and empowering culture within a global team Flexible Remote Work - Fully remote position based in Asia - Flexible scheduling to support productivity and work-life balance - Work from the comfort of your home with no commute Competitive & Rewarding Benefits - Holiday pay for all U.S. federal holidays observed by the firm - Performance-based bonuses to reward your contributions - Periodic remuneration reviews to ensure fair and competitive compensation Dynamic & Professional Culture - Be part of a team that values initiative, reliability, and professionalism - Thrive in an environment that encourages innovation and continuous learning About the Role We are seeking a proactive and detail-oriented Bilingual Client Intake Specialist to serve as a primary point of contact for clients while providing administrative support to our team. The ideal candidate should have fluency in Mandarin and English, will excel in client communication, scheduling, organization, and coordination.  Key Responsibilities  - Serve as a primary point of contact for client calls, emails, and social media inquiries, providing professional Mandarin-English bilingual support to ensure clear and effective communication - Screen inquiries, identify client needs, schedule consultations, and guide prospective clients through the intake process - Build rapport with clients, follow up on inquiries, and support the conversion of leads into retained clients, meeting monthly sales and consultation targets - Manage calendars, inboxes, communications, and deadlines while providing day-to-day operational support to the management team - Maintain accurate and up-to-date client records using CRM systems, including tracking interactions, follow-ups, and intake progress - Liaise professionally with clients, business partners, and third parties while maintaining strong working relationships - Collaborate closely with attorneys and team members to ensure smooth communication, efficient workflows, and a high level of client satisfaction Qualifications  - Minimum of 2 years of experience in client relations, customer service, administrative support, or a related role (required) - Bachelor's degree in communications, business administration, or related field preferred  - Fluent in Mandarin and English, both written and verbal (required) - Prior experience with a U.S.-based law firm, preferably specializing in immigration law (highly preferred) - Familiarity with CRM software, virtual communication tools, and scheduling applications  - Proficiency in Microsoft Office Suite, email management systems, and virtual collaboration tools  - Strong interpersonal skills, attention to detail, and ability to multitask  - Reliable internet connection and dedicated home office setup  - Familiarity with communicating through social media platforms such as RedNote, WeChat, Facebook, Instagram, WhatsApp, and LinkedIn. Working Hours The standard working hours for this role are 8:00 AM to 5:00 PM Pacific Time (PST). However, alternative shift arrangements may be considered to accommodate the vast time difference. Application Process  To better evaluate candidate skills prior to the interview phase, the application process may include a short video assessment simulating a role-specific scenario in addition to the standard application form. Join our team as a Bilingual Client Intake Specialist and contribute to our mission of delivering exceptional client service while advancing your career in a supportive, professional environment.  Due to the high volume of applications we receive, contacting our offices by phone regarding this position is strictly prohibited. Any phone inquiries about application status will result in automatic disqualification from the hiring process. Our hiring team carefully reviews every submission and will contact qualified candidates directly.