Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Responsibilities: - Responsible for creating a patient profile in the pharmacy information system. - Enters necessary prescription plan information in the patient profile for processing and adjudicating patient’s prescriptions. - Responsible for entering all new patient prescription information into the pharmacy information system. - Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients and pharmacists. - Participates in achieving business goals and metrics for the Ambulatory Pharmacy. - Retrieves and prepares the medication for pharmacist review and verification. - Prepares inventory reports for pharmacist review to purchase. - Submits, receives, and places inventory in stock. - Answers inbound telephone calls and triages calls as appropriate based upon the nature of the call to the appropriate staff. - Assists with the reviews and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials and, if needed, as directed, follows up all such claims deemed inappropriate. - Assists Pharmacist by providing required information for therapeutic consults with patients. - Intervenes with Pharmacy Benefit Manager Companies to resolve plan and patient specific adjudication issues. - Supply and monitor ambulatory dispensing robotic technology. - Actively participates by delivering medications and pharmaceutical supplies to patients as outlined by the concierge prescription program. - Performs related duties as assigned. Education: - Bachelor's degree program preferred. - Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification required. State pharmacy certification is acceptable if core competencies are equal to or better than national certification requirements. - Employees holding a Trainee license must upgrade to a Technician license before the expiration of their Trainee license. For further information, please consult the state board of Pharmacy. Work experience: - Normally requires a minimum of two (2) years directly related and progressively responsible ambulatory pharmacy experience Skills and knowledge: - Ability to communicate effectively both orally and in writing - Ability to work quickly and accurately under time and volume constraints - Strong interpersonal skills - Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction - Familiarity with pharmaceutical products, services and drug interactions - Strong organizational skills; attention to detail - Good analytical skills What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: Value Apothecaries Inc

Contact Center Agent Schedule: 9:30am-6pm EST Salary Range: $17-$19 How you’ll contribute The Contact Center Agent will interact, on a daily basis, with vendors, contractors, and suppliers of Lifepoint, via telephone, and sometimes via email. Agent will look up Purchase Orders and Invoices and provide the client with the status. At times, escalation of the client’s situation will be required. Essential Functions - Answers inbound calls and emails, in alignment with identified process as well as service level goals - Accurately collects and/or validates client information in Five9, ServiceNow, Oracle, and other applications. - Uses professional communication etiquette and listening skills to assist clients with their needs. - Builds a safe and trustworthy environment with clients, by utilizing both scripted and non-scripted communication methods. - Addresses the client’s question(s) in a satisfactory manner, including showing the client how to self-serve for when a similar need arises in the future. - De-escalates situations involving dissatisfied clients, offering assistance in a patient and supportive manner. - Utilizes and maneuvers between several different applications using dual monitors. - Maintains accurate and up to date information in the documentation system(s). - Meets specified goals and objectives, as assigned by management, on a regular basis. - Maintains confidentiality of client information at all times. - Provides exceptional customer service to all clients. - Escalates any problems that may arise to management. - Adheres to the prescribed policies and procedures as outlined in the Employee Handbook, the Employee Code of Conduct, the Work from Home Requirements, and Call Center Guidelines. - Maintains awareness of, and actively participates in, the Corporate Compliance Program. - Assists with other projects as assigned by management. - Adheres to work schedule on a consistent basis. Qualifications - Education: High school diploma required. Benefits: At Lifepoint Health, our Mission of Making Communities Healthier extends to our employees. We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, PTO, medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing. EEOC Statement LifePoint Health is an Equal Opportunity Employer. LifePoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran Pay Transparency Notice (Washington State) If you believe this job posting does not include accurate or complete pay information in accordance with the Washington State Equal Pay and Opportunities Act, please inform us immediately. You can contact us at 833-271-4269 to report the issue. For more information on your rights under Washington’s pay transparency laws, visit the Washington State Department of Labor and Industries website at: https://lni.wa.gov Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

Description Are you looking for a meaningful career where you can make a real impact? Looking to get your foot in the door in the medical/health field? Do you thrive in a fast-paced environment? If you answered yes to any of these questions, then this may be the right fit for you! Our Corporate office is looking to hire a dependable, customer-driven representative to join our Call Center team-no prior experience or certification required. We provide comprehensive on-the-job training to help you succeed! About the Company Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people. Our practice exemplifies the core values of quality, honesty, and care in everything that we do. Our company strives in community outreach and internal growth. Join our family to be a part of giving back to your community and making a difference every day. Familia Dental is a big believer in internal growth, making it a great company to turn a job into a career. With Familia Dental, you have the opportunity to growth within the company and turn a job into a career. What We Offer: - Employees are eligible to earn a $1,000 monthly bonus! - Opportunity to work from home based off of individual performance each month - Paid Holidays and Time off Job Description: The Call Center Inbound Agent ensures every patient calling in for a dental appointment is greeted, listened-to and scheduled in a compassionate, timely and professional manner. This position is our first impression between the company and the patients. Responsibilities/ Job Duties: - provide excellent customer service to all patients calling in - Answering phone calls - scheduling appointments based on needs of patients and availability of providers - assist in answering general inquiries from patients - Listen to patients while applying our processes and procedures - Looking for solutions to our patients’ challenges Requirements - Dependable and able to be on time - Positive attitude - Excellent professional verbal and written communication and listening skills - Able to speak on the phone and provide excellent customer service - Ability to recognize and be sensitives to patients' emotions - Exceptional customer/patient service skills (Customer/patient focused attitude) - Accurately enter patient information, data, and records into system - Ability to work in fast paced, patient-focused environment - High school Diploma or equivalent Other Qualifications/ Skill Sets: - Strong Computer Skills– Ability to maneuver within multiple computer systems at once - Ability to multi-task, prioritize, and manage time effectively - Organizational and time management skills - Effective problem-solving abilities - Detail Oriented - Prior Customer Service/ Call Center experience is strongly preferred but not required - Bilingual (English/Spanish) a plus! Hours & Availability Office Hours: M - F: 8:00 AM – 6:00 PM; Sat 8:00 AM – 4:00 PM - Monday - Saturday - 40 hours a week - 1 day off during the week

At Best Home Health Providers Inc., we've gone from treating 10 patients to thousands of patients all throughout the Bay Area and beyond in just 6 years. We've won awards for our high-quality care with patients and continue to grow rapidly. At Best, you and the patients aren't a number. Our mission is to ensure a smooth transition for patients returning home from medical facilities by offering expert guidance throughout their recovery journey. As a Registered Nurse with Best Home Health Providers, you will play a key part in ensuring the accuracy and quality of clinical documentation, helping our patients receive the right care at the right time. You’ll collaborate closely with clinical staff, contribute to quality improvement initiatives, and help uphold our commitment to regulatory compliance. We value teamwork, empathy, and a commitment to high-quality service, all aimed at putting patients and their families at ease during their recovery. If you are passionate about making a positive impact in patients' lives and working in a supportive and family-oriented atmosphere, we encourage you to join us in providing exceptional home health care. Please note that this role is per diem with a rate of $110 - $130 per visit. Responsibilities - Review OASIS assessments for completeness, appropriateness, and compliance with federal and state regulations. - Ensure accurate ICD-10 coding and sequencing based on each patient’s medical condition and co-morbidities. - Partner with clinical staff to resolve documentation and data integrity issues. - Monitor visit utilization and flag potential financial risks or underutilization to clinical management. - Identify and communicate trends that impact agency outcomes and process measures. - Conduct OASIS inter-rater reliability visits with clinical team members. - Participate in Quality Improvement and Corporate Compliance activities. - Stay current with best practices through ongoing education and professional development. - Perform other duties as required for patient services.