Job Title: Online Reservation Specialist – Fully Remote About Us: We create seamless and memorable travel experiences by connecting clients to the perfect hotels, resorts, and accommodations across the globe. Whether it’s a luxury escape, romantic getaway, or family vacation, we’re committed to exceptional service and personalized planning from start to finish. Position Overview: We are seeking a highly organized and detail-oriented Online Hotel Reservationist to join our fully remote team. In this role, you’ll assist clients with hotel and resort bookings, manage reservation details, and ensure an accurate and smooth booking process. If you enjoy hospitality, customer service, and working behind the scenes to make travel dreams come true, this role is for you. Key Responsibilities: - Assist clients with booking hotels, resorts, and other accommodations through online platforms - Research and recommend lodging options based on destination, budget, and preferences - Process reservations, updates, and modifications accurately and efficiently - Maintain organized records of bookings, client requests, and confirmations - Communicate professionally with clients and supplier partners via email, phone, and chat - Stay informed on hotel promotions, cancellation policies, and destination trends - Collaborate with team members to ensure client satisfaction throughout the booking process Qualifications: - Previous experience in hotel booking, hospitality, or customer service preferred - Excellent communication skills and a client-focused attitude - Strong attention to detail and ability to manage multiple bookings at once - Proficient in using online systems, booking platforms, and digital communication tools - Ability to work independently in a remote environment - Must be 18 years or older with access to a computer and reliable internet - Interest in travel and helping others plan comfortable, memorable stays What We Offer: - Fully remote work with flexible scheduling - Training and development opportunities in the travel and hospitality industry - Supportive team environment with growth potential - Access to professional booking tools and supplier resources - Incentive opportunities and travel perks $40,000 - $65,000 a year Work Environment: This is a fully remote position ideal for individuals who are detail-oriented, self-motivated, and enjoy delivering excellent service through online booking and coordination.

The Company: Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human. We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1M passionate learners with more than $100M in annual bookings. Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning. About The Role: As part of the CX team, you'll handle escalated tickets from parents and teachers - the ones without an obvious answer, where you'll be making independent judgment calls without a playbook for every situation. You'll also occasionally handle Trust & Safety escalations, which can include sensitive content. We're looking for someone with strong investigative, decision-making, and writing skills who thrives on resolving complex, ambiguous issues in a fast-paced environment. Core Responsibilities: - Resolve escalated customer support tickets from parents and teachers, primarily via email - Investigate ambiguous situations and make sound decisions under time pressure - Handle occasional Trust & Safety escalations, which may involve sensitive content including reports related to minors, self-harm, or abuse - Communicate outcomes clearly and with care, including when the answer isn't what the customer hoped for - Share useful context and feedback from your ticket work with the broader CX team Desired Experience & Skills: - Strong written communication, especially for difficult or sensitive conversations - Judgment under ambiguity: you can make a decision, explain your reasoning, and keep moving - Able to engage with occasional heavy content without it derailing your work - Comfortable working independently in a remote, fast-paced environment Nice to Haves: - Experience in K–12 education - Startup experience - Prior experience with escalated support tickets - Prior exposure to Trust & Safety, content moderation, or other judgment-heavy work Hours and Compensation: - Outschool recruits across the U.S. and Canada. This role is anticipated to work 35-40 hours per week, with an anticipated hourly rate of $25.00. Benefits: - This is a contract role. As a contractor, benefits are not included; however, a full benefits package would be available if converted to a full-time employee. Benefits & Culture: At Outschool, we believe that taking care of one another enables us to do our best work. To us that means: - Shared Financial Success: Competitive salaries, stock options, retirement plans. - Health & Wellness: Comprehensive medical, dental, vision, disability, and life insurance — plus fertility/family planning coverage and access to ModernHealth coaching & therapy. - PTO & Family Benefits: Generous PTO and family leave policies. - Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and a new office in San Francisco. Bay Area–based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup, internet, and weekly meals to stay connected no matter where you are. - Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes. - Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org’s nonprofit programs. Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience. If you require a reasonable accommodation to participate in the job application or interview process, please contact recruiting@outschool.com. Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada. Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise. Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our Employee/Applicant Privacy Notice for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.

Role Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Expert Psychologist Type: Contract Compensation: $25–$60/hour Location: Remote Commitment: 10+ hours/week Role Responsibilities - Author original psychology questions that test deep conceptual understanding. - Ensure questions are unambiguous, self-contained, and precisely defined. - Rate each question's difficulty: Medium (intro undergraduate), Hard (advanced undergraduate), or Expert (post-graduate and above). - Provide one correct answer and nine plausible but subtly incorrect alternatives to challenge expert-level solvers. - Write step-by-step Chain-of-Thought solutions with clear, concise reasoning in markdown format. - Supply 1–5 academic references per question from reputable sources such as peer-reviewed journals and university repositories. - For verification tasks, flag issues with clarity, completeness, precision, or solvability and justify any edits made. Qualifications - Must-Have: PhD, PsyD, or doctoral candidate in Psychology or a closely related field. - Master's degree considered for candidates with exceptional depth in a specific subdomain. - Strong command of graduate-level psychological theory, research methodology, and empirical literature. - Excellent written English and ability to express complex ideas clearly and concisely. - Preferred: Clinical licensure or research publications in psychology. Resources & Support - For details about the interview process and platform information, please check: Interview Process . - For any help or support, reach out to: support@mercor.com . - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Role Description As our Certified O&M Specialist and TVI, you will provide orientation and mobility instructional services for blind, visually impaired or multiple disability students. You will train visually impaired students to make maximum safe travel and develop functional independence in a variety of environments, while serving as a member of an interdisciplinary team to provide individual educational and pre-vocational programs for students. - Assesses individual needs of each student in all areas of independent daily living to establish realistic and appropriate goals and objectives. - Designs and implements programs for each student’s individual education plan (IEP). - Evaluates and reports on the progress of each student, attends scheduled staff meetings and IEPs, and confers effectively with parents. - Assists each student to develop his or her maximum safe travel potential, and develop functional independence in a variety of environments. - Serves as a member of a team in establishing realistic goals and objectives for each student; develops and implements programs and communicates results with the team to ensure continuity of appropriate program services. - Maintains suitable learning environment, including appropriate planning and organizational techniques; consults with appropriate support staff. - Prepares written functional vision assessments when appropriate. - Performs other related duties and tasks as assigned. Qualifications - Bachelors’ degree. - ACVREP Certification as an Orientation and Mobility Instructor. - Ability to complete and maintain First Aid and Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED), and Crisis Prevention and Physical Intervention (CPPI) Certifications. Requirements - Preference may be given to candidates with a Master’s degree. - Two years’ experience as a TVI teaching students with visual impairments who may also have additional disabilities. - Valid driver’s license and willingness to drive school vehicles including chair cars. Benefits - Medical, Dental & Vision Insurance. - Wellness programs available. - Health Reimbursement Arrangement (HRA). - Flexible Spending Accounts. - Employer-Paid Life & Long-Term Disability Insurance. - 401(k) Plan with employer match. - Education Benefits: Tuition reimbursement day one. - Paid Time Off. - Extras: Employee Recognition Programs, EAP, legal services, referral bonuses, credit union access, pre-tax MBTA passes and more!