• Own end-to-end lifecycle strategy, mapping key moments and designing campaigns to activate, retain, and re-engage users • Partner with product, engineering, design, education, customer success, and sales to define user segments and trigger-based journeys • Ideate and execute multi-channel campaigns with a test-and-learn mindset • Build and manage automated email flows: onboarding, feature adoption, winback, upsell, referral, etc. • Establish metrics and KPIs including improvements to activation rate and upsell revenue, continuously monitor performance, and make data-informed adjustments to achieve business outcomes

Role Description Centessa is seeking a Clinical Trial Manager (CTM) to lead the execution of mid- to late-stage global clinical studies from study start-up through close-out and clinical study report. The CTM is responsible for day-to-day trial management, coordinating internal cross-functional teams and overseeing CROs and external vendors to ensure studies are delivered on time, within budget, and in compliance with quality and regulatory standards. This role requires hands-on involvement in clinical trial execution, proactive identification and resolution of operational issues, and accountability for study performance metrics and deliverable quality. The CTM also contributes to operational planning, risk assessment, and continuous process improvement in collaboration with study team leadership. Key Responsibilities - Plan and execute mid‑ to late‑stage CNS clinical trials from study start‑up through close‑out, ensuring operational excellence, high data quality, and compliance with protocol, GCP, and global regulatory requirements. - Lead day‑to‑day clinical trial operations, coordinating cross‑functional partners (Clinical Development, Data Management, Biostatistics, Regulatory, Safety) to ensure efficient trial execution and alignment to program objectives. - Oversee CROs and external vendors supporting CNS clinical trials, including co‑monitoring activities, to ensure delivery against scope of work, timelines, budget, and quality expectations. - Drive critical study milestones, including site activation, enrollment progress, patient retention, data cleaning, and database lock, proactively addressing operational challenges common to CNS trials. - Review and approve CRO‑ and vendor‑generated plans and study documentation, ensuring alignment with protocol, regulatory expectations, and Centessa quality standards. - Monitor study progress and performance using operational metrics and tools, maintaining dashboards, timelines, and financial tracking, and providing clear, timely status updates to study teams and management. - Identify, assess, and manage operational risks, proposing practical mitigation strategies and supporting informed decision‑making to minimize impact to timelines, quality, and patient safety. - Ensure inspection and audit readiness, including oversight of Trial Master File (TMF) set‑up, ongoing maintenance, and close‑out for CNS studies. - Contribute to operational planning and regulatory deliverables, supporting preparation of study‑level documentation for Health Authority interactions and continuous improvement of clinical operations processes. Qualifications - Bachelor’s degree in a scientific or health‑related discipline. - 5+ years clinical trial management experience within an industry sponsor environment, supporting drug development programs. - Experience managing clinical trials in CNS therapeutic development strongly preferred. - Proven ability to manage global clinical studies, including coordination with investigators, CROs, and functional vendors. - Strong working knowledge of ICH guidelines, GCP, and global regulatory requirements applicable to clinical trials. - Solid understanding of project management principles, including planning and managing timelines, resources, budgets, and risk–benefit trade‑offs; PMP or similar training is a plus. - Excellent communication, collaboration, and interpersonal skills, with the ability to influence without formal authority and drive cross‑functional team performance. - Demonstrated ability to manage multiple priorities in a fast‑paced environment, meeting aggressive timelines while maintaining quality. - Proactive problem‑solving mindset with the ability to anticipate issues, identify creative solutions, and take initiative to address risks impacting timelines or budgets. Compensation - The annual base salary range for this position is $120,000 - $150,000. Individual compensation within this range will be determined based on a variety of factors, including qualifications, skills, relevant experience, and job knowledge. - In addition to base pay, this role is eligible for a discretionary annual bonus and participation in our equity program, allowing you to share in Centessa’s long-term success. - Centessa also offers a comprehensive benefits package, which includes a 401(k) plan, company-sponsored medical, dental, vision, and life insurance, generous paid time off, and a health and wellness program. Work Location - The Clinical Trial Manager is a remote role based in the US, with occasional travel (10% - 15%). EEOC Statement Centessa Pharmaceuticals believes in a diverse environment and is committed to equal employment opportunity for all its employees and qualified applicants. We do not discriminate in recruitment, hiring, training, promotion, or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Centessa Pharmaceuticals will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Title: Senior Case Manager Location: Melbourne Australia Job Description: Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose. Overview - In this role you will make a meaningful difference in your community, guiding injured workers with care in their recovery and return to work. - Following comprehensive training, you will manage a portfolio of workers' compensation claims, delivering exceptional customer service to injured workers during a challenging time for them after a workplace accident or injury. - Join our passionate and growing team, and step into a role offering stability, flexibility and future pathways into other exciting opportunities. How you'll make an impact Responsibilities: - Manage and process claims for injured workers who are claiming reimbursement and cost coverage of various types of medical expenses - Review, monitor and approve requests from your injured workers for medical/surgical treatment - Ensure appropriate documentation is received to process weekly wage payments for employers and injured workers - Complete administrative based tasks including, assessing and processing invoices, entering contact notes, drafting letters relating to decisions being made on claims etc - Take and make a high volume of client and customer calls relating to claims updates, outcomes etc - Work closely with external stakeholders including medical professionals, treating health providers, occupational rehabilitation services and employers, and internal teams such as your Injury Management and Technical teams to facilitate and influence a sustainable return to work - Participate in case conferences and implement strategies for effective cost management on claims - Utilise claims management systems and databases to record and review claims information, ensuring privacy and accuracy of information About you Qualifications - Previous experience working in fast-paced, high-pressure customer service focussed roles such as within insurance, medical administration, occupational rehabilitation, allied health, mental health, support work, nursing, social work or health & safety - Tertiary study within the disciplines of Psychology, social work or similar (beneficial, not essential) - Resilience and strong telephone/communication skills with experience handling challenging or sensitive conversations/situations - Excellent written and administrative skills with high attention to detail and the ability to quickly learn new processes - Strong PC skills with the ability to pick up and use multiple systems/databases - Excellent time management and organisational skills, and the ability to manage competing priorities - A self-starter with a team-player attitude What we can offer you - Dedicated learning and capability experts and a tailored training program to set you up for success - Attractive remuneration packaging & hybrid work arrangements including Work from Home post training - Monthly RDO (Rostered Day Off) after the completion of your probationary period - Paid Parental Leave to support your family life - Reproductive leave - A friendly, collaborative and supportive working environment - Opportunities for ongoing education and development, as well as career progression - Corporate health insurances discounts, wellness programs and additional leave options - Discounts and cash-back offers from hundreds of retailers - Birthday leave - take a day off during your birthday month as a gift from GB! Ready to Make a Difference? If this opportunity interests you, we'd love to hear from you! Click on Apply today. To be considered for this opportunity, you must have the right to live and work in Australia at the time of application. Please note that agency applications will not be considered for this position

Lead enterprise application support services, ensuring timely resolution of incidents. Manage a team of technical specialists while enhancing application support processes to improve service quality and operational outcomes across critical systems.