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Reimagining robotics to reinvent the global supply chain
Field Service Engineer
Location
United States
Posted
51 days ago
Salary
$71K - $97.9K / year
Seniority
Mid Level
Job Description
Field Service Engineer
Symbotic
• Lead and support on-site deployments of autonomous robotic systems, including installation, calibration, commissioning, and startup activities. • Troubleshoot and resolve mechanical, electrical, and software issues in real time to minimize downtime and restore system performance. • Perform preventive maintenance, inspections, and system health checks to ensure reliable operation. • Support remote diagnostics and respond to escalations in partnership with Engineering and Technical Support teams. • Train customer operators and site personnel on system operation, safety procedures, and best practices. • Document all field service activity including repairs, troubleshooting steps, photos, and site conditions for internal tracking and continuous improvement. • Travel frequently to customer sites (up to 100%) and work independently in dynamic warehouse and industrial environments.
Job Requirements
- Bachelor’s degree in Engineering, Robotics, Mechatronics, or related technical field, or equivalent hands-on experience.
- Minimum of 2 years of experience in field service, robotics, automation, industrial equipment, or a similar technical role.
- Strong troubleshooting skills across mechanical, electrical, and basic software systems.
- Ability to read and interpret schematics, wiring diagrams, and technical drawings.
- Experience using hand tools, diagnostic equipment, and technical documentation.
- Willingness and ability to travel frequently, valid driver’s license, and ability to lift or work around industrial equipment as needed.
Benefits
- medical
- dental
- vision
- disability
- 401K
- PTO
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