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Customer Service Representative
Location
United States
Posted
46 days ago
Salary
$40K - $50K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Service Representative
Baldassarri Construction LLC
Role Description We are seeking a dedicated individual to join our customer service team at Baldassarri Construction LLC. The ideal candidate will play a crucial role in ensuring customer satisfaction by providing exceptional service and support. - Respond to customer inquiries via phone, email, and in-person. - Assist customers with product information, order status, and issue resolution. - Maintain accurate records of customer interactions and transactions. - Collaborate with other departments to ensure customer needs are met. - Identify and escalate complex issues to appropriate teams. Qualifications - Proven experience in a customer service role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and attention to detail. - Ability to work in a fast-paced environment. - Familiarity with customer service software and tools. Requirements - Experience in the construction industry (nice to have). - Fluency in additional languages (nice to have).
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