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SIXT is a leading international provider of high-quality mobility services.
Digital Coordinator – Bilingual, German & English
Location
Spain
Posted
46 days ago
Salary
€19.2K / year
Seniority
Senior
Job Description
Digital Coordinator – Bilingual, German & English
SIXT
• Manage customer inquiries via phone, email, or video calls. • Assist customers with questions related to the vehicle rental and pickup process, as well as closing reservations. • Verify customer information and provide related assistance. • Provide technical support during key pickup and troubleshoot issues in the self-service area. • Collaborate with SIXT branches across different countries. • Make outbound calls to promote add-on sales and service improvements.
Job Requirements
- Customer Orientation: Strong ability to understand and anticipate customer needs, ensuring satisfaction in every interaction.
- Language Proficiency: Fluent in German and English; additional languages such as Spanish, French, Italian, or Dutch are a plus.
- Effective Communication: Ability to communicate clearly and persuasively, facilitating understanding and collaboration.
- Flexibility: Adaptable to a dynamic, fast-changing work environment, including availability for night shifts.
- Teamwork: Able to collaborate effectively with colleagues in an international and dynamic environment that fosters cooperation.
- Solution-Focused: Able to quickly identify problems and propose effective solutions to ensure service continuity and customer satisfaction.
Benefits
- Permanent Contract (Contrato Indefinido)
- Competitive salary and professional growth opportunities in an international environment.
- Flexible remote work model: Work from anywhere in Spain.
- Work–Life Balance: Receive a day off for your birthday and additional vacation days for anniversaries with SIXT.
- Flexible Compensation: Options such as private health insurance, childcare support, and/or a meal card.
- Exclusive Employee Benefits: Discounts for family and friends on SIXT rentals, plus offers on hotels, retail, Gympass, business schools, and more.
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