Registered Nurse - Communication Center (Central Triage Line) Location: 100 S Kings Highway, Rochester, NY 14617 Department: Call Center - Central Triage Line Location: Riedman Campus Hours Per Week: Full-Time - Hybrid Option upon Completion of Orientation (40 hours per week) Schedule: Rotating D/E/N REQUIRED: 1-2 years of prior ADULT and PEDIATRIC triage experience. *Must live within 30 minutes of the Riedman Campus - 100 S Kings Highway, Rochester, NY 14617* SUMMARY: As a Registered Nurse (RN), you’re the engine and the heart of patient care at Rochester Regional Health. You make a positive difference every single day in the lives of our patients, their family members and visitors – going above and beyond to meet their needs with courtesy, kindness, respect and compassion. We are seeking experienced Adult and Pediatric Triage RNs to join our 24/7 telephone triage team. This role is ideal for nurses with prior triage experience who are confident assessing symptoms over the phone, making timely disposition decisions, and working efficiently in a fast-paced, protocol-driven environment. RESPONSIBILITIES: · Provides high-quality, patient-centered, clinical care · Performs initial and ongoing assessment of the patient, utilizing appropriate data (i.e. physical, psychological, educational and risk-screen data appropriate for the chronological / developmental age of the patient). · Communicates and documents assessment of patient with the interdisciplinary team. Utilizes all available resources in order to meet the needs of the patient and family. · Develops and documents plan of care, treatment and services which is individualized and appropriate for the patient needs, strengths, limitations and goals. · Complies with organizational policies, procedures and protocols including policies governing safety, medication administration and documentation. · Revises plan of care based on ongoing evaluations and updates documentation appropriately. · Completes at least one clinical research utilization (CRU) form for submission to Nursing Research Department utilizing a research article from the last 5 years from research performed in the United States. Compliance · Completes a minimum of 5 nationally approved contact hours (CNE or CEU) per year. · Completes mandatory in-services and health screens in timely manner. · Maintains Basic Life Support (BLS) certification. REQUIRED QUALIFICATIONS: · Diploma or Associate’s Degree in Nursing · Registered Nurse license in New York State. · Basic Life Support (BLS) certification. · 1-2 years of prior ADULT and PEDIATRIC triage experience. PREFERRED QUALIFICATIONS: · Bachelor’s Degree in Nursing preferred. · Strong computer skills strongly preferred. · Experience in adult medicine and pediatric/emergency triage settings. EDUCATION: AS: Nursing (Required) LICENSES / CERTIFICATIONS: BLS - Basic Life Support - American Heart Association (AHA)American Heart Association (AHA), RN - Registered Nurse - New York State Education Department (NYSED)New York State Education Department (NYSED) PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $35.34 - $47.13 CITY: Rochester POSTAL CODE: 14617 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Support Center - Irving Job Description Summary Do you have a passion for delivering exceptional service and creating positive experiences for every Michaels customer? Our Great Experience Makers respond to customer questions, concerns, and problems. This is a fully remote, entry-level position in a remote call center environment, with training and equipment provided. You must be able to work Monday through Friday from 8:00am to 5:00pm CST. Major Activities ​ - Handle customer inquiries via call, email, and chat. ​ - Provide support in a patient, friendly manner. - Diagnose, troubleshoot, and resolve issues over the phone in a fast-paced, dynamic environment. - Log all calls into the appropriate systems - including detailed descriptions, history, and resolution of issues. - Provide professional, timely, and efficient follow-up. - Maintain working knowledge of products. Other duties as assigned Minimum Education - High School Diploma or GED Minimum Special Certifications or Technical Skills - Strong familiarity using computers and the internet Minimum Type of Experience the Job Requires - 1 year of previous Customer Service experience - Call Center experience highly preferred Other - A strong communicator and patient problem-solver who is eager to learn and grow - Exceptional customer service, emotional intelligence, listening, conflict resolution, and interpersonal skills ​ Preferred Education - College coursework is a major plus Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Position Title Patient Registration Rep Remote Position Summary / Career Interest: The Patient Registration Representative is responsible for Inpatient/ Outpatient registrations for the Health System. Obtains proper patient identification, demographics and financial information to adequately register and secure the patient encounter. Responsible for POS collections as required. Maintains a constant focus on providing excellent customer service to patients/ families and a professional image. Responsibilities and Essential Job Functions - Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. - Monitors schedule daily for patients arriving at the department for the day if applicable. - Responsible for admitting/registering scheduled and non-scheduled or emergent patients for the assigned department. - Conducts bedside admission on patients who are direct admits to the unit as needed. - Obtains identification to assure accuracy of demographic and insurance information. Enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number. - Greets patient and/or relative. Interviews and obtains or rechecks pertinent information. - As required, collects co-payments or deposits as appropriate for service being rendered. - Responsible to balance cash drawer as part of the end of the day process. - Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system. - Complies with Medicare/Medicaid and other insurance rules and regulations. - Completes MSPQ as required for admission. - Attends and participates in staff training or education which relates to their position and would contribute to their knowledge. - Responsible for the inventory and release of patient valuables placed in the safe following all requirements as described in the department policy as needed. - Provide coverage as requested in all areas of Admitting following established guidelines. - Knowledgeable of administrative policies, department procedures, third party coverage and required admission and insurance documents. - Responsible for other duties or projects, which are assigned by Management. These may include special projects, telephone coverage, filing, scanning, copying and other duties as instructed. - Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. - These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience - High School Graduate or GED. Preferred Education and Experience - 1 or more years of experience in clerical, registration and/or customer service within a health care setting. Time Type: Full time Job Requisition ID: R-52776 Important information for you to know as you apply: - The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion. - The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu. - Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Job Details PFS Physician | Remote | Full-Time | First Shift Responsibilities & Requirements Responsibilities: - Under the direction of the Patient Accounts Manager or Supervisor the Patient Accounts Representative is responsible for daily billing functions including but not limited to working claim edits, review of insurance claims for accuracy, contacting various parties for further information on unpaid claims, identifying issues resulting in non-payment, and working first level appeals…all incompliance with departmental policies and procedures. - Must display knowledge retention through scheduled competency assessments. - Other duties as assigned. - Essential Skills: - Timely resolution of claim edits allowing timely claim submission - Timely follow-up of unpaid claims, worked to ensure maximum reimbursement following compliant standards - Ability to work independently as well as collaboratively within a team environment - Excellent problem-solving skills Requirements: - High School diploma or equivalent - Experience in Microsoft office tool Preferred Qualifications - Previous experience in patient billing preferred - Epic experience a plus Overview Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.