Role Description We're currently looking for organized, reliable individuals to help support clients by coordinating details, managing schedules, and ensuring everything runs smoothly from start to finish. This is a fully remote position with flexible hours, making it a great fit for anyone looking to work independently while building valuable skills. No prior experience is required — training is provided. - Communicating with clients to understand their needs and preferences - Organizing schedules, confirmations, and important details - Providing clear, timely updates and support - Keeping everything on track to ensure a smooth experience - Assisting with coordination from start to finish Qualifications - Strong communication and organizational skills - Attention to detail and ability to stay on top of tasks - Comfortable working independently in a remote environment - Basic tech skills (email, apps, online systems) - Positive attitude and willingness to learn - Experience in customer service or coordination is helpful, but not required Requirements - Applicants must be authorized to work in: United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions Benefits - 100% remote — work from anywhere - Flexible schedule options - Structured training provided - Supportive team environment - Opportunities for growth based on performance Who This Is Great For - Stay-at-home parents - Military spouses - Anyone looking for flexible, remote work - Individuals wanting to build new skills while working from home If you're organized, dependable, and enjoy helping others, we'd love to hear from you.

Role Description We're currently looking for organized, reliable individuals to help support clients by coordinating details, managing schedules, and ensuring everything runs smoothly from start to finish. This is a fully remote position with flexible hours, making it a great fit for anyone looking to work independently while building valuable skills. No prior experience is required — training is provided. - Communicating with clients to understand their needs and preferences - Organizing schedules, confirmations, and important details - Providing clear, timely updates and support - Keeping everything on track to ensure a smooth experience - Assisting with coordination from start to finish Qualifications - Strong communication and organizational skills - Attention to detail and ability to stay on top of tasks - Comfortable working independently in a remote environment - Basic tech skills (email, apps, online systems) - Positive attitude and willingness to learn - Experience in customer service or coordination is helpful, but not required Requirements - Applicants must be authorized to work in: United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions Benefits - 100% remote — work from anywhere - Flexible schedule options - Structured training provided - Supportive team environment - Opportunities for growth based on performance Who This Is Great For - Stay-at-home parents - Military spouses - Anyone looking for flexible, remote work - Individuals wanting to build new skills while working from home If you're organized, dependable, and enjoy helping others, we'd love to hear from you.

• Looking up parts in the Husqvarna system to satisfy customer inquiries • Basic order entry for Husqvarna customers (business to business) • Respond to pricing inquiries • Respond to technical questions from internal and external customers • Record details of cases in CRM • Effectively communicate escalations to Customer Care Leadership Team

Music. People. Connected We’re Hiring!Distribution Royalty Allocation AdministratorToronto, ONwww.socan.com POSITION TYPE: Permanent Full-TimeHIRING RANGE: $52,080 - $70,000 REASON FOR HIRING: ReplacementWORK MODEL: RemoteLANGUAGE: English, French is an asset *Preferred candidate identified WHO WE ARESOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents nearly 200,000 songwriters, composers, and music publishers. Through licensing, global royalty collection and advocacy, we help creators to keep making the music that entertains, moves, and inspires us OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ANTI-RACISM    SOCAN thrives with a variety of viewpoints, identities, and backgrounds, and we are committed to anti-racism. Everyone is welcome to apply for our wide range of roles, regardless of gender identity, gender expression, ethnicity, race, age, culture, sexual orientation, religious belief, or physical ability. Learn more about SOCAN’s commitment to Inclusion & Anti-Racism.   WHY WORK WITH US? - Make a difference by supporting and collaborating with a vibrant and creative community - Enjoy many options for workplace flexibility and work-life balance - Get involved in the rapidly changing creative space - Advocate for and empower the creative community - Together, we’ll help music creators earn more income and make a living WHAT WE OFFER - 35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based) - Twelve paid sick days annually (including five personal days) - Access to SOCAN fitness facility - Annual Performance Incentive bonus (dependent on a personal and company performance) - Defined contribution Pension Plan - Comprehensive, health and dental benefits program - Inclusive and collaborative working environment  ABOUT THE ROLE The Distribution Royalty Allocation Administrator supports the end-to-end domestic royalty distribution process by validating and analyzing royalty allocations to ensure accuracy across markets. This role is responsible for identifying and resolving discrepancies to ensure accurate and timely payments to Reproduction Rights (RR) members. WHAT YOU’LL DO / KEY RESPONSIBILITIES - Manage held funds process - Management of royalties owing related to foreign debit/credit pending - Research, document, reconcile financials and prepare adjustment paperwork to rectify distribution errors - Determine priority for resolving outstanding issues/backlog - Verification of anomaly results and updating/correcting incorrect usage matches - Updating record types, share splits and allocation of income to members for payment - Handling Membership Returns Corrections and any other requests from Membership to maximize foreign income to members and accuracy of payment - Maintaining the Watch-For list and ensuring associated items have been reviewed and corrections completed - Tracking incoming foreign payments and foreign performance data, including the reconciliation of debits, credits, foreign domestic returns, and Pay Directs - Actively monitoring quarterly timelines for receipt of files and payments for all Foreign Society Distributions to avoid delays in processing, and meeting SLA’s based on Tiers 1, 2 and 3 - Reconciliation of Invoices to Foreign Society Distributions and Files - Daily Foreign Distribution file retrieval from Foreign PRO’s via SOCAN’s FTP site or Foreign FTP sites - Identification and documentation of possible improvements to business procedures and related processes - Establishing and updating Policies and Procedures relative to the processing of the relevant accounts (and ensuring adherence to policy by Distribution staff) - Regular communication and liaison with Foreign Societies and internal stakeholders to ensure processes and activities are running smoothly and meeting timelines - Updating repertoire/agreements as required - Acting as subject matter expert in relation to returned royalties activities (including CISAC-related initiatives) - Providing guidance on Foreign Suspense Processes - Managing activities related to the handling of Canadian Members Conflict, Reversionary Rights/Litigation/Foreign Domestic Returns - Other duties as required WHAT YOU WILL BRING / QUALIFICATIONS & EXPERIENCE - High school diploma or equivalent - Excellent communication skills - Advanced knowledge of Office 365, including Excel - Excellent financial skills - Excellent research skills and problem-solving skills - Knowledge of existing SOCAN workflow - Knowledge of repertoire, copyright and share splits is an asset - Strong time management skills to meet deadlines and ability to multi-task ACCESSIBILITY & ACCOMMODATIONSOCAN is committed to providing an inclusive workplace environment that meets the accessibility needs of employees with disabilities. Should you require accommodations please contact us directly at hr@socan.com and we will make the necessary accommodations. Applications submitted to this email address will not be accepted. EQUAL EMPLOYMENT OPPORTUNITYSOCAN is an Equal Opportunity Employer. Hiring and other employment decisions at SOCAN are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance. If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. HOW TO APPLYIf you’re interested in joining us, we’d love to hear from you: http://www.socan.com/careers/ Thank you for your interest in our company; we will be in touch with those candidates we wish to interview. To learn more about SOCAN, go to www.socan.com. You can also follow us on LinkedIn, Twitter, Instagram, and Facebook (@SOCANmusic/@SOCANmusique).