Job Description: The IAM Service Manager is responsible for ensuring the reliable, secure, and efficient delivery of Identity and Access Management (IAM) services across the enterprise. This role combines service management discipline with strong technical understanding of IAM platforms, processes, and integrations. The ideal candidate is not just operationally strong, but also technically proficient in how IAM solutions function—including identity lifecycle management, authentication, authorization, federation, and privileged access controls. This role serves as the bridge between business stakeholders, support teams, and IAM engineering teams to ensure seamless service delivery. This is not a people management role—it is a hands-on service management role requiring IAM domain expertise. Key Responsibilities - IAM Service Delivery & Operations - Own day-to-day service delivery for IAM platforms, including Identity Governance, SSO, MFA, and Privileged Access Management (PAM) - Ensure all IAM-related tickets (access requests, provisioning, authentication issues, policy changes) are triaged, prioritized, and resolved within SLA - Monitor IAM service health, availability, and performance across platforms - Technical Oversight (IAM-Focused) - Maintain working knowledge of leading IAM tools such as: - Okta, Azure AD (Entra ID), Ping Identity (SSO/Federation) - SailPoint, Saviynt (IGA) - CyberArk, HashiCorp Vault, BeyondTrust (PAM) - Understand and oversee: - Identity lifecycle management (Joiner/Mover/Leaver processes) - SAML, OAuth, OIDC authentication flows - Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) - Partner with IAM engineers to coordinate deployments, upgrades, and integrations with enterprise systems (HRIS, AD, cloud platforms) - Incident, Change & Request Management - Oversee incoming IAM-related tickets and service requests, ensuring proper routing to IAM SMEs - Escalate high-priority incidents such as authentication outages, access failures, or security risks - Initiate and manage RFCs for IAM changes (e.g., policy updates, onboarding new applications, MFA changes) - Coordinate IAM patching, upgrades, and maintenance windows - Metrics, Reporting & Compliance - Track and report on IAM-specific KPIs: - SLA adherence for access requests and incident resolution - Provisioning/deprovisioning timelines - MFA adoption and authentication success/failure rates - Provide executive-level reporting on IAM service performance, risks, and trends - Support audit and compliance initiatives (SOX, ISO, SOC2) by ensuring proper access controls and documentation - Documentation & Continuous Improvement - Ensure IAM runbooks, architecture diagrams, and operational documentation are current and accessible - Analyze ticket trends to identify systemic IAM issues (e.g., provisioning failures, misconfigured roles) - Partner with engineering teams to drive automation and reduce manual access management processes - Support creation of end-user documentation for IAM services (e.g., MFA enrollment, password reset, access requests) - Collaboration & Coordination - Act as liaison between IAM engineering, security, helpdesk, and business stakeholders - Coordinate with helpdesk teams to ensure proper triage of IAM-related issues - Maintain on-call schedules for IAM support coverage Required Qualifications - 5–7+ years of experience in enterprise IT, with strong exposure to IAM operations and service delivery - Hands-on familiarity with one or more IAM platforms (e.g., Okta, Azure AD, SailPoint, CyberArk) - Solid understanding of: - Identity lifecycle management - Authentication protocols (SAML, OAuth, OIDC, LDAP) - Access control models (RBAC/ABAC) - Experience managing SLAs, ticket queues, and operational metrics in an IAM environment - Strong communication skills with the ability to translate technical IAM concepts to non-technical stakeholders - Experience with tools such as: - ServiceNow or similar ITSM platforms - Microsoft Project, PowerPoint, SharePoint - GitHub (or similar) for documentation and artifact management Preferred Qualifications - Experience supporting IAM in cloud environments (Azure, AWS, GCP) - Familiarity with compliance and audit frameworks (SOX, HIPAA, ISO 27001, SOC2) - Exposure to automation and scripting (PowerShell, Python) for IAM processes - Understanding of Zero Trust security models

• Lead the design and evolution of compensation programs, including base pay structures, annual incentive plans, and long-term incentive (LTI) frameworks • Provide expert guidance and recommendations to HR and business leaders on compensation matters • Drive market pricing strategy, benchmarking methodology, and advanced pay modeling • Oversee end-to-end administration and governance of compensation programs • Lead or play a key role in enterprise-wide initiatives such as job architecture and pay equity analyses • Identify and implement opportunities to streamline and automate compensation processes and workflows • Serve as a trusted advisor to HR Business Partners and leaders

Full Time Business Office Manager Explore opportunities with Mississippi HomeCare, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. The Business Manager is responsible for managing, coordinating, and directing the administrative support and non-clinical operations of the agency, and for ensuring that all duties are performed in a timely manner. The Business Manager is also responsible for ensuring that all administrative support to the Executive Director and/or Clinical Director functions are operating effectively and efficiently. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Overseeing and maintaining contracts, binders, and HR/medical files for all agency employees and contract staff in accordance with policy and applicable regulations - Reviewing, reconciling, and submitting invoices to Home Office in accordance with LHC Group policy. This also includes ensuring payment is issued timely, following up on concerns, and maintaining a positive relationship with all vendors - Performs and or manages billing audits per policy and follows-up with corrections - Manages clerical staff and manages all non-clinical workflow and process in the office. This includes timely completion of all clerical tasks, as well as providing input into hiring, disciplinary, and separation decisions You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Must possess at least one of the following: - 3+ years of healthcare experience - 3+ years of experience in an office administration role - Bachelor’s Degree - Computer proficiency, including Microsoft Office suite Preferred Qualifications: - Demonstrated solid organizational, written, verbal communication, and time management skills - Demonstrated computer proficiency, including Microsoft Office suite - Demonstrated ability to work independently - Demonstrated solid process and people leadership abilities - Experience with payroll process, supply management, and basic financial knowledge Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

JOB DESCRIPTION Opportunity for a Texas licensed RN to support our Medicaid Members telephonically as part of the Member Outreach Team. Three days a week the members of this team utilize an auto-dialer system to make outbound calls to waiver members to follow up on the services needed and address any barriers. The remaining days, you will participate in the department’s inbound call queue taking calls from members who have phoned in for assistance. Hours are M – F, 8 AM – 5 PM. Preferred experience includes Home Health, Care Management either at another MCO like Molina or within a hospital. Candidates should be familiar with different types of DME as well. Additional experience working in a phone queue is an added bonus! Solid experience with Microsoft Office Suite is necessary, especially with Outlook, Excel, and Teams as well as being confident in moving between different programs to complete the necessary forms and documentation while talking with members on the phone. Job Summary Provides support for care management/care coordination long-term services and supports specific activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties • Completes comprehensive member assessments within regulated timelines, including in-person home visits as required. • Facilitates comprehensive waiver enrollment and disenrollment processes. • Develops and implements care plans, including a waiver service plan in collaboration with members, caregivers, physicians and/or other appropriate health care professionals and member support network to address the member needs and goals. • Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly. • Promotes integration of services for members including behavioral health care and long-term services and supports (LTSS) and home and community resources to enhance continuity of care. • Assesses for medical necessity and authorizes all appropriate waiver services. • Evaluates covered benefits and advises appropriately regarding funding sources. • Facilitates interdisciplinary care team (ICT) meetings for approval or denial of services and informal ICT collaboration. • Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts. • Assesses for barriers to care and provides care coordination and assistance to members to address psycho/social, financial, and medical obstacles concerns. • Identifies critical incidents and develops prevention plans to assure member health and welfare. • May provide consultation, resources and recommendations to peers as needed. • Care manager RNs may be assigned complex member cases and medication regimens. • Care manager RNs may conduct medication reconciliation as needed. • 25-40% estimated local travel may be required (based upon state/contractual requirements). Required Qualifications • At least 2 years experience in health care, including at least 1 year experience in care management, managed care, and/or experience in a medical or behavioral health setting, and at least 1 year of experience working with persons with disabilities, chronic conditions, substance abuse disorders, and long-term services and supports (LTSS), or equivalent combination of relevant education and experience. • Registered Nurse (RN). License must be active and unrestricted in state of practice. • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law. • Ability to operate proactively and demonstrate detail-oriented work. • Demonstrated knowledge of community resources. • Ability to work within a variety of settings and adjust style as needed - working with diverse populations and various personalities and personal situations. • Ability to work independently, with minimal supervision and demonstrate self-motivation. • Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations. • Ability to develop and maintain professional relationships. • Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. • Excellent problem-solving and critical-thinking skills. • Strong verbal and written communication skills. • Microsoft Office suite/applicable software program(s) proficiency. • In some states, must have at least one year of experience working directly with individuals with substance use disorders. Preferred Qualifications • Certified Case Manager (CCM). • Experience working with populations that receive waiver services. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V