Associate Trainer, Patient Support Services The Associate Trainer role is aligned with IQVIA’s Centralized Outsourcing Operations Hub (COOH) and supports Patient Support Services within a call center environment. This role assists with the delivery of training under the guidance of Training Leadership and contributes to content development for the following areas: - Access Hub Services, including contacting insurance companies to verify eligibility, conducting benefit investigations, supporting copay assistance, and checking prior authorization and/or appeal status - Pharmacy Support, including receiving medical claims from healthcare providers or patients and reviewing claims against program-specific business rules to determine approval or rejection The Associate Trainer provides support for both general and program-specific training initiatives, as assigned. This role requires the ability to work collaboratively with cross-functional partners to support effective training delivery and drive business results. Patient Support Services Training - Responsibilities - Responsible for the delivery of compliant role and program specific training, as well as foundational customer engagement skills training. May include content development as appropriate - Deliver on assigned training (home study, live, and virtual) programs leveraging adult leaning principles in a compliant manner. Responsibilities include, but not limited to, the following: agenda creation and revisions, new hire on-boarding, training communications, compilation/creation of primary slide decks and systems training user guides, coordination of presenters for live and virtual training events, input on the development of workshops, and on-going refresh/reinforcement training activities - Consults and collaborates with Training Leadership and other partners as appropriate to identify training needs/gaps and design and deliver training that enhances call center effectiveness Qualifications - Bachelor's degree from an accredited College/University or equivalent experience required - 1-2 years of experience in training and education is required - Exposure to call center operations, patient support services, or healthcare programs required - The ability to collaborate effectively with internal partners to identify commonalities, use resources, and achieve goals - Demonstrated drive and initiative to identify and deliver on initiatives with limited direction - A strong understanding of technological resources; examples include Outlook, Word, PowerPoint, and Excel - Must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines. Workspace must include internet plug-in accessibility. Job Requirements - Ability to collaborate effectively with cross-functional partners - Excellent interpersonal and organizational skills - Strong foundation in virtual engagement platforms (e.g. MS Teams) - Strong presentation/facilitation skills (virtual and live) - Demonstrated problem solving and critical thinking skills - Initiative-taking and positive approach to providing solutions - Excellent verbal and written communication skills - Strong attention to detail and follow-through - Ability to receive feedback and apply it to ongoing development - Willingness to learn new systems, processes, and healthcare regulations - High degree of discretion and confidentiality - Ability to establish and maintain effective working relationships with co-workers, managers, and clients - Ability to stand for long periods of time, bend, kneeling and some lifting of equipment may be required of up to 50 pounds IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $41,200.00 - $103,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

As a global leader in commercial solutions, IQVIA is uniquely positioned to deliver results both nationally and internationally. Our teams partner with biopharma companies to bring essential medicines to the people who need them most. We empower our clients with insights and access to their markets, helping them demonstrate the value of their products to payers, physicians, and patients alike. A core part of our mission includes serving as the sales force for biopharma or providing nurse educators who support patients and prescribers. With the right experience, you can help bring medical innovations to life in real-world settings. We’re excited to announce an opportunity to join our team of over 10,000 field professionals worldwide—we’re currently hiring a Nurse Educator to support our pharmaceutical and biotech clients. Nurse Educator At the heart of our business strategies is a commitment to patients. The Nurse Educator Program is a patient-centered, educational initiative designed to support individuals living with chronic conditions who have been prescribed specific therapies. Nurse Educators play a vital role in helping patients understand their treatment, manage their condition, and access relevant resources related to their prescribed medication. This role involves one-on-one engagement with patients through various channels, including in-person visits, phone calls, video conferencing, email, and SMS—always in strict alignment with program guidelines. Please note: this is an educational role only. Nurse Educators do not provide clinical care or medical advice. Role Overview: Nurse Educator As a Nurse Educator, you will play a key role in supporting patients by connecting them with program-approved resources and delivering personalized education on chronic disease management and prescribed therapies. This role is designed to empower patients, promote treatment adherence, and encourage meaningful dialogue with healthcare providers. Key Responsibilities - Facilitate connections between patients and approved educational resources. - Deliver direct, disease-specific education and training related to prescribed medications. - Support multiple disease states and therapies as needed. - Promote behavioral change through patient-centered education to improve treatment adherence. - Encourage effective communication between patients and their healthcare providers. Qualifications - Bachelor’s degree and/or BSN preferred. - Active RN license in state of residence; compact multi-state license preferred where applicable. - Nursing license must be current and in good standing. - Currently or able to obtain in California RN license if residing in Mtn or Pacific time zone. - Minimum of 5 years of clinical experience in healthcare (hospital, home health, pharmaceutical, or biotech settings). - Prior experience as a nurse educator is preferred. - Bilingual in English and Spanish is a plus. - Valid driver’s license required. - Must reside within the designated territory. - Experience in direct patient interaction with a focus on adherence and persistence. - Strong understanding of clinical data and pharmacology. - Excellent time management, planning, and multitasking skills. - Effective presentation and motivational skills; strong interpersonal and communication abilities. - Ability to work independently and cross-functionally. - Dedicated home workspace required. - Adaptability to changing responsibilities and environments. - Proficiency in Microsoft Office (Word, Excel, PowerPoint) and iPad technology. - Flexibility to work evenings and weekends as needed. - Willingness to travel up to 60–70%. - Compliance with client vaccination requirements may be necessary. Compensation - Competitive annual salary - Car allowance - Bonus eligibility #LI-CES IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $95,000-$105,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: The Training Lead (IT) is accountable for establishing, leading, and continuously evolving the enterprise Training Practice within the IT organization. This role defines training strategy, standards, and methodologies while also designing and delivering high‑impact learning solutions for technology platforms and systems. As a recognized expert, the Training Lead mentors and develops training practitioners, ensures quality and consistency of learning solutions, and drives a culture of continuous improvement and excellence in training Key Accountabilities - Define and execute the enterprise IT Training Practice strategy aligned to organizational goals - Establish and standardize training methodologies, tools, processes, and best practices - Lead, mentor, and develop a team of training practitioners, including hiring and capability development - Oversee the design, development, and delivery of training programs for software applications and systems - Conduct training needs analysis and ensure learning solutions meet business and learner needs - Ensure quality, consistency, and effectiveness of training delivery across the organization - Partner with IT leaders, business stakeholders, and vendors to align training initiatives - Drive continuous improvement by monitoring outcomes and incorporating emerging learning trends and technologies Key Skills & Experience - 10+ years of experience in training and development, including leading enterprise training teams - Bachelor’s degree in IT, Business, Education, Instructional Design, or related field; CTDP or equivalent certification preferred - Deep expertise in training methodologies, adult learning theory, and instructional design - Proven experience designing and delivering training for enterprise technology platforms and applications - Strong leadership, coaching, and people management capabilities - Experience building and maintaining training content, course materials, and LMS solutions - Excellent stakeholder management, communication, and facilitation skills - Strategic mindset with the ability to translate complex concepts into practical, business‑focused learning solutions Compensation: The target hiring range for this position is $90,729.60 to $113,422.40 with a maximum of $136,094.40.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

Job Description Required Certificates and Licenses - Appropriate state Department of Education Health & PE Teaching Certification Required Residency Requirements - North Carolina or South Carolina Residency Preferred - May consider candidates that reside in surrounding states (GA, TN, VA) K12, a Stride Company, believes in Education for ANY ONE. We provide families with an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school, Coast to Mountains Preparatory Academy (CM Prep). We want you to be a part of our talented team! The mission of Coast to Mountains Preparatory Academy (CM Prep) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! The Health and Physical Education Teacher is a highly qualified, state certified educator responsible for delivering specific course content in an online environment. Teachers provide instruction, support, and guidance, manage the learning process, and focus on students’ individual needs. Teachers monitor student progress through Stride K12’s learning management system. They actively work closely with students and parents/learning coaches to advance each student’s learning toward established goals. Teachers typically work from home but must travel occasionally throughout the year to various school functions, such as state testing or as otherwise required by the school. This is a full-time position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school. ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. - Provides rich and engaging synchronous and asynchronous learning experiences for students - Commitment to personalizing learning for all students - Demonstrates a belief in all students’ ability to succeed and meet high expectations - Differentiates instruction based on student level of mastery - Augments course content according to prescribed policies and procedures using appropriate asynchronous and synchronous tools under guidance from principal and coach - Maintains grade book ensuring student academic integrity, makes student placement and promotion decisions, and alerts administrators to concerns about student performance and progress - Prepares students for high stakes standardized tests - Understands that a primary responsibility is to establish and maintain positive rapport with families and regularly communicates with and responds to students and learning coaches/parents in a timely manner - Supports learning coaches/parents with student curricular and instructional issues, as well as basic troubleshooting in a virtual classroom environment that is in line with academy policies and procedures - Travels as required (on average once per month and/or approximately 20% of the time) for face-to-face professional development, student testing, and as required by school REQUIRED MINIMUM QUALIFICATIONS: - Bachelor's degree AND - Active state teaching license AND - Ability to clear required background check DESIRED QUALIFICATION: - Experience working with proposed age group. - Experience supporting adults and children in the use of technology. - Experience teaching in an online (virtual) and/or in a brick-and-mortar environment. - Experience with online learning platforms. - Ability to work collaboratively with other teachers to interpret and produce numeric, tabular, and graphic representations of student data, and use it to drive instructional decisions. - Receptive to receiving coaching regularly with administrators and teacher trainers. - Ability to embrace change and adapt to ensure excellent student outcomes. - Proficient in Microsoft Excel, Outlook, Word, PowerPoint. - Ability to rapidly learn and adapt to new technologies and teaching platforms. - Ability to maintain teacher certification/professional development hours and fluency in K12 systems, programs and curriculum. Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range. - We anticipate the salary range to be $$48,000 - $50,000. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - This position is virtual Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.