Company Description WNS Healthhelp, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Job Description - Performs concurrent inpatient utilization review using InterQual criteria to determine if the request meets medical necessity criteria, including - - Admission reviews - Continued stay reviews - Transitional care reviews (Skilled Nursing Facility, Inpatient Rehabilitation Facility, Long-Term Acute Care Hospital) - Related follow-up activities and documentation updates - Engage in clinical collaboration with attending physicians, hospitalists, and care teams to obtain clinical information, discuss medical necessity determinations, and support appropriate level-of-care decisions - Capable of communicating clinical rationale to attending physicians, hospitalists, and facility staff during real-time concurrent review interactions - Facilitates resolution of escalated cases that may require special handling - Refers cases to a Physician Reviewer or to a Specialty Program Medical Director per guidelines - Assists Physician Reviewers and Medical Directors, as necessary, to ensure compliance with review timeframes - Maintains written documentation according to HealthHelp’s documentation policy - Has a working knowledge of regulations, accreditation requirements, and payer-specific guidelines by state and market; applies InterQual level-of-care criteria and applicable HealthHelp or client medical policies to inpatient review determinations - Adheres to all HIPAA, state, and federal regulations pertaining to the clinical programs - Complies with URAC & NCQA standards or other requisite regulating bodies - Ensures consistency in implementation of policy, procedure, and regulatory requirements in collaboration with Nursing Management - Keeps current with regulation changes as provided by Compliance Department and Nursing Management - Functions as subject matter expert to support Compliance Department initiatives and updates - Collects and enters confidential information ensuring the highest level of confidentiality in all areas - Performs clinical intake and reviews cases according to the policies and procedures of HealthHelp for markets and cases requiring expedited turnaround times - Maintains availability to support concurrent review coverage requirements, which may include non-standard business hours, weekends, or holidays as determined by client contractual obligations and regulatory review timeframes - Ability to perform multiple tasks simultaneously, prioritize projects, work independently under pressure, and meet critical deadlines - Appropriately identifies and refers quality issues to UM Leadership - Collaborates with client personnel to resolve customer concerns - Provides quality customer service through interaction with providers, administrative staff, and others - Creates, encourages, and supports an environment that fosters teamwork, respect, diversity, and cooperation with others - Promotes business focus which demonstrates an understanding of the company’s vision, mission, and strategy - Participates in the HealthHelp Quality Management Program, as required - Performs other related duties and projects as assigned to meet business needs Qualifications - RN graduate from an accredited school of nursing (BSN preferred) - Current, active unrestricted RN license in the state or territory of the U.S. (USRN equivalent) - Two (2) years of experience in an acute care setting, required - Two (2) years of inpatient clinical nursing, utilization management, concurrent experience required - Experience with InterQual or similar evidence-based clinical decision support criteria, preferred - Willingness to complete and maintain InterQual certification and ongoing competency requirements - Familiarity with inpatient level-of-care criteria, observation versus inpatient status determinations, and transitional care planning, - Working knowledge of medical necessity criteria, level-of-care determination standards, and payer-specific utilization review requirements - Knowledge of insurance terminology - Experience working with state and federal regulatory and compliance standards, preferred - Proficient technical skills in Microsoft Office (Word, Excel, and PowerPoint), required - Good organizational and time management skills - Excellent written and verbal communication skills - Ability to utilize critical thinking skills - Highly motivated, self-starter who can work efficiently and independently, or as a team member Additional Information Start Date: 5/18/2026 Schedule: Monday- Friday 8hr. shift between 7AM - 5PM PST Location: Remote Benefits: Health, Dental, Vision, 401K, PTO Salary: $75,000/yr + quarterly bonus based on performance Equipment: Provided Compensation Disclosure The base salary range for this position is $75,000 [RN] annually. This represents the base pay range that we reasonably expect to offer for this position. In addition to base pay, this role may be eligible for performance-based bonuses, incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Note: For complete compensation information, please refer to the job posting on our official careers page. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process. How to Apply Please submit your application, including a resume and optional cover letter, through our careers page or email to [email protected].

Responsibilities 11p-7a Intake Clinician - PRN(Remote) About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. Virginia Beach Psychiatric Center (VBPC) is a 100-bed freestanding psychiatric hospital located near the beautiful resort area of Virginia Beach, Virginia; a short 10-minute drive to the ocean front. VBPC offers acute psychiatric and substance abuse services for adults 18 years and older. The hospital is accessible 24 hours a day for admissions, and includes mental health assessments and an excellent referral network. Treatment programs and specialty services at VBPC include substance abuse, dual diagnosis and partial hospitalization. VBPC currently has a PRN Assessment and Referral Clinician position available. The candidate must be able to work evenings, weekends and holidays. The candidate selected will be responsible for the following: Provides telephonic or face-to-face mental health crisis triage, assessment, intervention and disposition at Assessment and Referral Centers or "on-site" at general hospital emergency room, therapist's or physician's office. Answers the telephone crisis line and obtains all pertinent demographic, clinical, marketing and third party information to determine the appropriateness of face-to-face telephonic assessment and clinical disposition of the caller; seeks supervision when caller requests information/data unfamiliar to counselor. Provides clinically appropriate resolution to those calls evaluated as information only. Provides clinically appropriate telephonic disposition to those clients whose calls are evaluated as routine; referring to outpatient care as appropriate. Schedules face-to-face clinical assessments within twenty-four (24) hours if the call is evaluated as urgent or emergent. Refers calls not appropriate for care within the UHS systems matrix to other clinically appropriate providers and/or community resources. Qualifications The following are the job requirements for the Clinician position: Requires Master's degree in psychology, counseling, social work, or a degree and licensure as a Registered Nurse and one or more years of direct or related mental health counseling experience; prefer mental health crisis counseling experience. Must possess knowledge of current psychiatric diagnoses and treatment terminology; completed biopsychosocial patient assessments, including conducting formal mental status evaluation and patient medical history; community resources; third party payers, including managed care companies to develop and clinically appropriate crisis intervention and disposition plan; basic typing and computer literacy. Shift Details:PRN. Mandatory weekends required. UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including, but not limited to, UHS of Delaware, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails from search firms. All resumes submitted by search firms to any employee at UHS via email, internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

Description Core Clinical Partners stands at the forefront of Emergency and Hospital Medicine, delivering unparalleled services through a model that emphasizes patient-centric care and operational excellence. Our corporate values – Genuine, Accountable, Dynamic, Respectful, and Fun – are the pillars that uphold our commitment to revolutionize healthcare delivery. The Vice President, Operations is responsible for leading, optimizing, and scaling the organization’s external site level operational leadership across all assigned hospital. This role is accountable to operational excellence, performance, and service delivery in the field, ensuring that site-level operational leaders meet contractual requirements, quality standards, and financial targets while supporting the company’s mission and strategic goals. The Vice President leads through coaching and mentoring site level operational leadership and partners with hospital leadership, medical directors, internal operations, and corporate functions to drive outcomes, improve workflows, and foster a culture of collaboration and accountability across markets. Essential Duties: Strategy and leadership - Develop and lead partner operations strategies that support the company’s mission, vision, and long term growth objectives. - With a high level of EQ and operational accountability mentor and coach partner operatives to the highest company standards. - Champions a culture of continuous improvement, accountability, and collaboration Strategy and leadership. Partner performance and service delivery - Oversee day-to-day operations and performance of assigned Regional Directors of Operations and clinical programs ensuring high service quality, patient experience, and operational efficiency. - Support new program launches, expansions and transitions, ensuring readiness of staffing, processes, technology, and communication at each site. - Lead or support crisis and issue-management activities in the field (e.g., service disruptions, leadership gaps, critical incident response), ensuring continuity of operations and timely communication to affected department leaders. Client Relationships and Stakeholder Management - Serve as the primary operational executive contact for key client partners, building and maintaining strong relationships with hospital executives, physician leaders, and other stakeholders. - Partner with Business Development and Implementation teams on prospective and newly sold accounts to ensure full operational transition, smooth onboarding, and sustained performance. - Support contract renewals, expansions, and RFP responses by providing operational input, performance narratives, and site-level success stories. Operational Excellence and Process Improvement - Collaborate with clinical, finance, revenue cycle, and internal operations teams to streamline partner workflows, resolve issues, and implement best practices that improve outcomes and reduce variability across sites. - Translate internal process, policy, and technology changes into the field by leading adoption, ensuring appropriate training, and creating feedback loops back to internal operations. - Identify performance gaps at the site and market level and lead targeted improvement initiatives, including action plans, coaching, and change management. - Implement systems and technologies that enhance data-driven decision-making and standardize partner operations where appropriate. Metrics, Reporting, and Financial Management - Establish, track, and analyze key performance indicators (KPIs) for partner operations (e.g., throughput, staffing, quality, patient experience, financial performance), providing regular reports and insights to senior leadership and clients. - Manage budgets and resource allocation for assigned markets, balancing cost, quality, and service requirements. - Work with partner leadership to continuously improve financial understanding and stewardship across the organization. People Leadership and Development - Collaborate with the Talent and HR teams to recruit, develop, and retain high-performing partner operations leaders and staff. - Provide ongoing coaching, feedback, and professional development, and ensure effective performance management for direct reports. Compliance, Quality, and Risk Management - Ensure adherence to company policies, contractual obligations, and regulatory requirements across all sites, working with Compliance and Quality teams as needed. - Develop and maintain quality control processes in the field, including audit routines, site visits, and performance reviews, to ensure service delivery meets or exceeds expectations. - Proactively identify and mitigate operational risks, including those related to patient safety, regulatory readiness (e.g., Joint Commission, CMS, state surveys), and business continuity at the site and market levels. Skills, Knowledge, Abilities: - Strong strategic and operational leadership capabilities with a track record of driving performance in multi-site healthcare or services environments. - High emotional intelligence, strong relationship skills, and the ability to navigate sensitive client and personnel issues with professionalism. - Demonstrated ability to build trust and influence senior leaders, physicians, and cross-functional partners in complex, matrixed organizations. - Excellent analytical and problem-solving skills, including competence with data, dashboards, and financial reports to make data-driven decisions and recommendations. - Outstanding interpersonal, written, and verbal communication skills, including the ability to confidently present to hospital executives, physicians, and internal stakeholders. - Proven ability to lead through change, manage competing priorities, and thrive in a fast-paced, growth-oriented environment. - Knowledge of healthcare operations, hospital workflows, and industry best practices, including familiarity with quality, patient experience, and regulatory considerations. - Proficiency with Microsoft Office and collaboration tools (e.g., Excel, PowerPoint, Teams) and comfort using operational and analytics platforms. Core Clinical Partners is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements Education: • Bachelor's degree in Business, Healthcare Administration, Operations Management, or a related field required. • Master's degree (MHA, MBA, MPH, or related) preferred. • Lean Six Sigma or similar process-improvement certification preferred. Experience: • 7 or more years of progressive experience in operations leadership, with substantial responsibility for multi-site or partner operations; healthcare experience strongly preferred. • Proven track record of achieving operational, financial, and quality targets in partnership with hospital or clinical leadership. • Demonstrated experience leading teams, implementing process improvements, and managing complex projects and organizational change. • Experience working with hospital executives and physician leaders and managing client relationships at the senior level. Supervisory Requirements: • Direct supervision of partner operations leaders and other assigned staff, with accountability for performance management, coaching, and professional development. Travel Requirements: • Remote work with potentially extensive travel for in-person meetings, site visits, and events; average travel expectations to be defined based on market assignment and business needs, with up to 75% travel.

• Oversee and manage event execution for all community fundraising events nationwide. • Manage the overall events budget, tracking expenses to support strategic financial planning. • Develop, implement, and continuously improve standard operating procedures (SOPs), toolkits and playbooks to standardize execution and streamline processes. • Manage event timelines, vendor relationships, contracts, logistics, and record-keeping for all assigned fundraising initiatives. • Provide infrastructure and operational support to the CF team and volunteer leaders nationwide. • Collaborate with Marcom and other internal teams to support event promotion and execution. • Oversee event-related data management within the CRM, ensuring accuracy, integrity, and accessibility for reporting and analysis. • Manage fulfillment of sponsor benefits, including recognition, hospitality, and deliverables, to maintain strong partner relationships. • Supervise staff and interns, providing guidance, project oversight, and support to achieve team goals. • Advise senior leadership on operational improvements, process efficiencies, and budget planning. • Oversee event materials, inventory, and distribution across markets. • Provide on-site operational leadership and support at events as needed.