Mercier Consultancy MD is currently seeking Polish Speaking Customer Support Representatives to join our team in Sofia. This is a great opportunity for individuals fluent in Polish who are passionate about delivering exceptional customer service. In this role, you will be the primary point of contact for our Polish-speaking customers, providing timely and effective support, resolving inquiries, and contributing to a positive customer experience. Key Responsibilities - Provide high-quality customer service to Polish-speaking clients through phone, email, and live chat. - Answer customer inquiries regarding products, services, and account management promptly and accurately. - Assist with resolving complaints and technical issues, ensuring customer satisfaction. - Maintain accurate documentation of customer interactions and transactions. - Collaborate with internal departments to ensure smooth and effective service delivery. - Stay updated on product features and company policies to provide accurate information to customers.

Mercier Consultancy MD is currently seeking Polish Speaking Customer Support Representatives to join our team in Sofia. This is a great opportunity for individuals fluent in Polish who are passionate about delivering exceptional customer service. In this role, you will be the primary point of contact for our Polish-speaking customers, providing timely and effective support, resolving inquiries, and contributing to a positive customer experience. Key Responsibilities - Provide high-quality customer service to Polish-speaking clients through phone, email, and live chat. - Answer customer inquiries regarding products, services, and account management promptly and accurately. - Assist with resolving complaints and technical issues, ensuring customer satisfaction. - Maintain accurate documentation of customer interactions and transactions. - Collaborate with internal departments to ensure smooth and effective service delivery. - Stay updated on product features and company policies to provide accurate information to customers.

Mercier Consultancy MD is currently seeking Polish Speaking Customer Support Representatives to join our team in Sofia. This is a great opportunity for individuals fluent in Polish who are passionate about delivering exceptional customer service. In this role, you will be the primary point of contact for our Polish-speaking customers, providing timely and effective support, resolving inquiries, and contributing to a positive customer experience. Key Responsibilities - Provide high-quality customer service to Polish-speaking clients through phone, email, and live chat. - Answer customer inquiries regarding products, services, and account management promptly and accurately. - Assist with resolving complaints and technical issues, ensuring customer satisfaction. - Maintain accurate documentation of customer interactions and transactions. - Collaborate with internal departments to ensure smooth and effective service delivery. - Stay updated on product features and company policies to provide accurate information to customers.

Mercier Consultancy MD is seeking motivated and customer-oriented individuals for Polish Speaking Customer Support positions in Sofia. If you are fluent in Polish and have excellent communication skills, this is a great opportunity to join a dynamic team focused on delivering exceptional customer service to our Polish-speaking clients. You will be responsible for assisting customers with their inquiries and ensuring a positive support experience. Key Responsibilities - Provide prompt and professional customer support to Polish-speaking clients via phone, email, and chat. - Address product and service inquiries, providing clear and accurate information. - Resolve customer complaints and issues efficiently to improve customer satisfaction. - Maintain detailed records of customer interactions and issues. - Collaborate with internal teams to improve service quality and customer experience. - Stay updated with product information and company policies to assist customers effectively.