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Project Support Specialist

Location

United States

Posted

58 days ago

Salary

$21 - $22 / year

Seniority

Mid Level

No structured requirement data.

Job Description

Project Support Specialist

Heritage Christian Services

Role Description Working under the supervision of the Eleversity Customer Service Lead (CSL), the Project Support Specialist (PSS) has the responsibility for providing administrative support, training calendar development, and customer service for the Innovations in Employment Supports Project to support virtual trainings. The Project Support Specialist will support and promote the mission, vision, and values of Heritage Christian Services, Inc. Pay for this position: $21.49 / hr - $22.26 / hr The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. Responsibilities - Assist participants with using the online registration platform, accessing transcripts, and other challenges that may present. - Provide timely customer service via emailed inquiries through the Eleversity contact email, as well as phone calls. - Prepare educational materials as needed, including printing class materials for in-person events. - Maintain and update Eleversity’s Learning Stream database and website as assigned by CSL. - Create training announcements and informational flyers for the Innovations events, using Canva and Microsoft applications. - Email training announcements and informational flyers to the Innovations Listserv using Constant Contact. - Prepare data required for completion of monthly/quarterly reporting to ensure timely billing. - Manage T: Drive folder containing attendance sheets, and class Chats. - Support Innovations trainings by: - Completing monthly availability calendar via Google drive. - Providing technical assistance to class participants. - Assisting the trainer with attendance and monitoring chat box. - Monitoring class engagement to ensure professional behavior, following the TA protocol. - Provide TA coverage in emergencies. - Train new TAs as assigned by the CSL. Qualifications - High school diploma or equivalent. - 1-2 years’ experience providing administrative support. - Demonstrated professional customer services via phone and email communication. - Excellent interpersonal and customer service skills. - Proficient in Microsoft Office programs including Word, Excel, and Outlook. - Proficient navigating Zoom video platform. - Proven ability to manage multiple priorities and skilled in handling concurrent tasks. - Demonstrated ability to work autonomously. - Maintains a professional appearance and conduct when attending in-person meetings, and virtual events. - Demonstrated thorough attention to detail. - Ability and willingness to work remotely and at the corporate office as required. Our Commitment to Equity and Justice We believe that people are entitled to dignity, respect, equity, and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.

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US Customer Service Representative (WFH) |

People Partners

At PeoplePartners, work feels different — because it is. We’re a Great Place to Work certified company built on a genuine people-first culture where your growth, ideas, and impact truly matter. Here, you don’t just support global businesses — you become part of them. You collaborate with ambitious founders, gain international exposure, and build a career that moves as fast as you do. If you’re looking for meaningful work, real opportunities, and a team that actually backs you — you’ll feel it here from day one.

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This is a remote position. US Customer Service Representative (Remote) About PeoplePartners - At PeoplePartners, work feels different—in the best way. We’re a Great Place to Work certified company built on a people-first mindset where your growth, voice, and wellbeing genuinely matter. - Here, you don’t just do a job—you build a career with global exposure, collaborate with international teams, and gain real opportunities to grow. We move fast, think smart, and celebrate wins together. If you’re looking for a workplace that’s modern, supportive, and full of momentum, you’ll fit right in. Role Overview - Think of this role as the bridge between curiosity and confidence. - As a US Customer Service Representative, you’re not just answering questions—you’re guiding customers through decisions, smoothing out processes, and making every interaction feel effortless. From first inquiry to post-purchase support, you’ll help create a seamless experience that customers actually remember (for the right reasons). - If you enjoy solving problems, staying organized across moving parts, and being the calm, reliable voice customers trust—this is your space. Key Responsibilities: - Respond to customer inquiries via email, SMS, and CRM platforms. - Guide customers through product approvals and onboarding processes. - Provide post-purchase support and issue resolution. - Manage multiple communication channels simultaneously. - Coordinate with internal teams and external vendors. - Create product demos for distributors as needed. - Maintain accurate records in CRM systems. - Stay updated on tools, processes, and internal communications. Requirements Required Qualifications (Must-Have): - 2+ years experience in customer service or related roles. - Experience handling multiple communication channels (email, chat, SMS). - Strong problem-solving and customer management skills. - Ability to work independently in a remote setup. - Strong organizational and multitasking skills. Nice-to-Have: - Experience using CRM tools (Zoho preferred). - Experience supporting product-based or digital businesses. Preferred Qualifications: - Experience in fast-paced or scaling environments. - Exposure to onboarding or approval workflows. - Experience coordinating with cross-functional teams. Why Join PeoplePartners This is more than just a work-from-home role—it’s a chance to build a career with a company that invests in you. At PeoplePartners, you’ll enjoy: - Competitive salary and benefits package. - HMO coverage and leave credits. - 100% remote work setup with company-provided equipment. - Opportunities for career growth and internal mobility. - Ongoing training and learning opportunities. - A people-first culture that values collaboration and feedback. - Fun engagement activities and a supportive team environment. - Exposure to global clients and international business practices. If you’re looking for a role where your work makes a real impact—and where you’re supported every step of the way—this is it. Apply now and be part of something growing, global, and genuinely people-first. Work Details - Work Setup: 100% Work From Home (Philippines-based). - Schedule: Monday to Friday | Night-shift. - Equipment: Company-provided. - Employment Type: Full-time. Benefits - Permanent Work-from-home setup - Company-provided equipment - Secondary Wi-Fi Modem - 21 Leave Credits Annually - Leave benefits begin on Day 1. - 100% conversion of UNUSED leave credits - HMO on Day 1 - 13th Month Pay - Monthly Gift Voucher - Milestone Tokens (Birthday/Anniversary/Christmas). - A Life Beyond the Screen #WorkLifeBalance. - Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

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Danish Speaking Customer Advisor (Remote in Greece)

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This is a unique chance to gain high-level experience in the fintech sector while enjoying the autonomy of a remote lifestyle. Join a global organization that values your professional growth and provides everything you need to succeed from home.

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Excellence is not merely a benchmark; it is a legacy. We are currently identifying Danish-speaking Brand Ambassadors to join a prestige remote division supporting the world's most iconic luxury automotive marque. In this capacity, you do not simply provide support; you curate the "Best or Nothing" experience. Operating from your private residence anywhere in Greece, you will serve as the premier concierge for Danish owners and aficionados of high-performance engineering. You will operate at the strategic intersection of avant-garde automotive technology, digital mobility ecosystems, and elite client advocacy. THE MANDATE: DIGITAL CONCIERGE & TECHNICAL LIAISON As a Brand Ambassador, you represent the zenith of automotive innovation. Your objective is to orchestrate seamless, premium-tier solutions that mirror the uncompromising quality of the vehicles themselves. - Bespoke Client Relations: Act as the dedicated point of contact for Danish-speaking clientele regarding vehicle functionalities, advanced telematics, and personalized service inquiries. - Technical Product Advisory: Guide owners through the sophisticated digital architecture of modern luxury vehicles, including infotainment systems, EV charging infrastructure, and remote over-the-air updates. - Executive Mobility Solutions: Coordinate roadside assistance and high-priority mobility services with surgical precision, ensuring the client's journey remains uninterrupted. - Multimodal Communication: Manage high-profile interactions via telephony, digital correspondence, and live messaging with a sophisticated and refined Danish vernacular. - CRM Integrity: Maintain meticulous records within global architectures, ensuring every interaction contributes to a personalized, lifelong brand relationship. CANDIDATE ARCHETYPE: THE IDEAL PROFILE We are scouting for high-caliber communicators who embody the poise and discretion of a luxury heritage brand. - Linguistic Authority: Native or near-native (C1/C2) Danish is mandatory, characterized by a refined written and spoken style. Professional English (B2) is required for global corporate integration. - Luxury Service Ethos: A natural affinity for ultra-high-end service standards and the ability to interface with high-profile clients with absolute composure. - Digital Agility: Proficiency in navigating complex software environments and a genuine interest in the future of mobility (EV, AI, and Connectivity). - Operational Autonomy: The requisite discipline to maintain peak performance and professional focus within a 100% virtual office. - Technical Pedigree: While a background in automotive, luxury hospitality, or premium tech is advantageous, we provide access to our Elite Product Academy for full brand certification. THE "AEGEAN TRANSITION" REWARDS STRUCTURE We offer a relocation and benefits framework engineered for professionals seeking to synchronize a high-level career with the unparalleled Greek lifestyle. Strategic Relocation (The "Soft Landing" Program) - Inbound Logistics: Fully subsidized airfare to Greece. - Luxury Transition: Four weeks of premium hotel accommodation provided upon arrival to ensure a comfortable transition into your new environment. - Administrative Concierge: Dedicated support for all local formalities, including tax (AFM) and social security (AMKA) registration. Compensation & Professional Development - Premium Salary Architecture: A competitive base salary (inclusive of the 13th and 14th-month statutory payments) and performance-based seniority stipends. - Holistic Protection: Comprehensive private health, dental, and life insurance coverage effective from day one. - Vertical Mobility: A transparent career trajectory into Subject Matter Expert (SME), Quality Management, or Leadership roles within the global network. - Work-Life Synergy: 100% remote flexibility across the Hellenic Republic—from the historic center of Athens to the serenity of the islands. ENGAGEMENT If you possess the drive to represent a global leader in luxury and the ambition to cultivate a career under the Greek sun, we invite you to submit your dossier for review.

Greece