Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve. Staffing Solutions Organization LLC (SSO) is currently building a talent pipeline for anticipated Medicaid Eligibility and Medicaid Outreach initiatives supporting Medicaid programs. These proactive, future opportunities are expected to support increased workload, policy changes, and backlog reduction efforts. Applying now allows qualified candidates to be considered early as projects are formally approved and launched. If you have experience in Medicaid eligibility, human services, or client outreach, we encourage you to apply and join the SSO talent community. Medicaid Eligibility Support Roles (Future Opportunities) Anticipated Positions - Medicaid Eligibility Associate – Full‑Time - Medicaid Eligibility Supervisor – Full‑Time Role Overview These roles focus on reviewing and assessing Medicaid cases, applying policy and eligibility rules, and processing submitted client documentation. Work is primarily case‑based, with occasional outbound contact required to clarify information. Staff will work across multiple web‑based systems and Microsoft platforms (including Teams and Outlook), often using multiple monitors. This short‑term initiative is expected to reduce processing backlogs and improve service delivery outcomes. Supervisors perform similar eligibility work while also providing team oversight, performance support, and reporting. Key Responsibilities - Review and evaluate Medicaid applications and supporting documentation - Interpret and apply Medicaid policy, rules, and regulations - Verify, update, and maintain accurate digital case records - Respond to client or member inquiries as needed - Navigate and utilize multiple systems in a fast‑paced environment - Supervisor roles: provide staff oversight, coaching, quality review, and reporting Minimum Qualifications - College degree preferred, not required - Four (4) years combined education, training, and/or experience in health or human services or a related field demonstrating: - Ability to interpret and apply policy and regulations - Experience maintaining and verifying digital records - Experience responding to client or member inquiries - Prior supervisory experience required for Supervisor roles Medicaid Direct Outreach Roles (Future Opportunities) Anticipated Positions - Medicaid Outreach Representative – Full‑Time - Medicaid Outreach Supervisor – Full‑Time Role Overview Beginning in 2027, new requirements may affect some adults’ ability to maintain Medicaid coverage. These roles will conduct proactive outbound outreach to members within the Medicaid Expansion population to: - Confirm contact information - Increase awareness of upcoming program changes - Prescreen for compliance pathways or exemptions This work involves 100% outbound calling and direct engagement throughout the workday. Strong communication skills, empathy, and professionalism are essential. Outreach Supervisors will also monitor call quality, provide coaching, and report outreach trends to leadership. Key Responsibilities - Conduct proactive outbound calls to Medicaid members - Clearly explain program changes and next steps - Accurately document outreach efforts in digital systems - Provide respectful, empathetic client support - Supervisor roles: monitor call quality, coach staff, and report performance trends Minimum Qualifications - College degree preferred, not required - Two (2) years combined education, training, and/or experience in: - Health or human services - Client‑facing communications or outreach - Experience with: - Digital recordkeeping - Assisting clients or members - High‑volume phone work - Prior supervisory experience required for Supervisor roles Why Join the SSO Talent Community? - Be considered early for future Medicaid initiatives - Full‑time schedules (40 hours per week) - Meaningful public‑service work supporting access to healthcare - Opportunity to support large‑scale Medicaid operations and policy transitions Important Note These positions represent proactive talent pipeline opportunities. Applying now allows SSO to quickly match qualified candidates as roles are formally approved and launched. Keywords Medicaid Eligibility, Eligibility Specialist, Medicaid Outreach, Human Services, Public Assistance, Case Processing, Policy Application, Client Outreach, Call Center, Eligibility Determination, Medicaid Supervisor, Healthcare Administration, Social Services Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role. Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship (including H-1B sponsorship) by SSO and under the federal laws relating to the F-1 STEM EAD program, this position is not eligible to support a STEM EAD extension application. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.

Role Description We are building a platform that merges real-time physics, structured knowledge, and autonomous intelligence. You will be the technical anchor for a team of Senior Engineers handling: - Backend: Ingesting massive sensor streams and running multi-agent AI systems. - Data: Organizing tons of industrial data into a Medallion Architecture. - Frontend: Building the "Control Room" and complex AI interfaces. - DevOps: Deploying across hybrid cloud (AWS/Azure) and edge (K3s) environments. Your challenge is to ensure these distinct pieces fit together, ensuring the backend model is consumable by the frontend’s "Visualizations" and that the "Data Pipelines" are reliably deployed by DevOps. What You’ll Do - Technical Orchestration: Drive cross-boundary architectural decisions. - Code & Quality Standards: Enforce high standards across the stack, review API designs (FastAPI), ensure the Frontend maintains strict Component Architecture, and verify that Data pipelines implement appropriate quality gates. - The "Expert": Guide solutions when issues arise between Cloud and On-Prem or with concurrency in a distributed stream. - Team Leadership: Conduct code reviews, mentor senior developers, and translate high-level product requirements into technical tasks (ADO) for the squad. Qualifications - Complete Bachelor's degree in Computer Science, Engineering, or related. - 10+ years of experience in Software Engineering, with at least 2+ years leading technical teams. - Deep proficiency in Python Backend Development. - Solid understanding of Frontend complexity (SPA architecture, async data loading). - Experience designing or managing Data Intensive Applications (understanding ETL, Streams, or Data Lakes). - Familiarity with DevOps/Cloud concepts (Docker, Kubernetes, CI/CD). - Advanced English communication skills. Requirements - Good to Have: - Proficiency with Streaming Technologies (Kafka, Flink, Spark) and Time-Series Databases (TimescaleDB, InfluxDB). - Practical experience building applications with LLMs, Agentic Frameworks (LangGraph), and Vector Databases. - Hands-on experience with Graph Databases (Neo4j/Cypher), SQL database design, and Hybrid Search strategies. - Experience with Digital Twins, IoT, or Industrial Data. - Experience with GenAI/LLM architecture (RAG, Agents). - Background in Heavy Industry, O&G, or IoT data (MQTT, OPC UA). - Experience with Local LLMs (Ollama) for privacy-focused deployments. - Familiarity with Data Lineage or Metadata management. Knowledge, Skills, and Abilities The Technology Stack: - Backend: Python 3.12+ (FastAPI), Kafka, Neo4j, LangGraph. - Frontend: Angular 16+, TypeScript, RxJS, Plotly.js. - Data: Apache Airflow, Delta Lake, Polars/Spark. - Infrastructure: Kubernetes (EKS/AKS/K3s), Terraform, Hybrid Cloud. Desired Profile - The Architect-Implementer: Able to draw system architecture and debug pipelines or slow queries. - The Polyglot: Likely a Backend or Full-Stack native, understanding Frontend state management and Medallion Data Architectures. - Reliability Mindset: Prioritize testing, validation, and security in critical industrial environments. Location Fully Remote position. Job Details - Requisition Number: 205555 - Experience Level: Entry-Level - Job Family: Engineering/Science/Technology - Product Service Line: Landmark Software & Services - Full Time / Part Time: Full Time - Employee Group: Temporary Compensation Information Compensation is competitive and commensurate with experience.

We're looking for an organized and detail-oriented Administrative Scheduling Associate to support daily operations by coordinating schedules, managing appointments, and ensuring tasks are completed efficiently from start to finish. This fully remote opportunity is ideal for someone who thrives in a structured environment, enjoys keeping things organized, and can manage multiple priorities with ease. In this role, you'll use established systems, tools, and training to handle scheduling needs, track important updates, and support overall workflow coordination. You'll work independently while maintaining a high level of accuracy, professionalism, and consistency. What You'll Do: Coordinate appointments, schedules, and key timelines Manage calendar updates and ensure scheduling accuracy Communicate with clients and team members to confirm details Track updates, monitor outstanding items, and follow up as needed Maintain organized digital records and scheduling documentation Assist with workflow coordination to keep processes running smoothly Ensure all scheduling tasks are completed in a timely and efficient manner What We're Looking For: Strong organizational and time management skills Ability to manage multiple schedules and priorities effectively Experience in administrative support, scheduling, or coordination (preferred, not required) Comfortable working independently in a remote environment Detail-focused, dependable, and proactive Tech-savvy and able to learn new systems quickly Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM Why This Role Stands Out: Fully remote flexibility Structured onboarding and ongoing support Clear systems and processes designed for success Opportunity to build valuable administrative and coordination skills Supportive and collaborative team environment

Were seeking a reliable and customer-focused Customer Service Representative to support clients by managing communications, coordinating service details, and ensuring a smooth experience from start to finish. This fully remote role is ideal for someone who enjoys helping others, staying organized, and providing consistent, high-quality support within structured systems and processes. Key Responsibilities - Respond to client inquiries in a timely and professional manner - Provide accurate information and clear guidance - Assist with scheduling, confirmations, and service updates - Maintain organized records of client communications - Monitor follow-ups to ensure a seamless client experience - Escalate or resolve issues efficiently when needed Qualifications - Strong written and verbal communication skills - Customer service, administrative, or client support experience (preferred but not required) - Comfortable working independently in a remote environment - Detail-oriented, dependable, and organized - Tech-comfortable and confident navigating online systems - Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM What This Role Offers - 100% remote flexibility - Structured onboarding and ongoing training - Clear processes and tools for success - Growth opportunities within a supportive team environment