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A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
Dutch Customer Support Specialist | E-commerce - Remote In Greece
Location
Belgium
Posted
56 days ago
Salary
0
Seniority
Mid Level
Job Description
Dutch Customer Support Specialist | E-commerce - Remote In Greece
Mercier Consultancy Group
Mercier Consultancy MD is looking for a skilled Dutch Customer Support Specialist to join our e-commerce team and work remotely from Greece. This role is ideal for candidates fluent in Dutch who are passionate about providing excellent customer service in the fast-paced e-commerce industry. As part of our support team, you will assist customers with their inquiries, ensuring a smooth and satisfying shopping experience. Key Responsibilities - Provide exceptional customer support to Dutch-speaking e-commerce clients through multiple communication channels such as phone, email, and chat. - Handle customer inquiries related to orders, payments, returns, and product information promptly and efficiently. - Document all customer interactions accurately and follow up to ensure issue resolution. - Collaborate with logistics, sales, and technical teams to resolve complex customer issues. - Stay up-to-date with e-commerce products and policies to offer accurate assistance. - Participate in training programs to continuously improve customer service skills and product knowledge.
Job Requirements
- Fluency in Dutch (oral and written) is essential; good command of English is an advantage.
- Previous experience in customer support, preferably in an e-commerce environment.
- Strong communication and interpersonal skills.
- Excellent problem-solving skills with a customer-focused approach.
- Familiarity with CRM tools and e-commerce platforms is preferred.
- Ability to work independently and effectively in a remote work setup.
- Highly organized, proactive, and adaptable to a fast-paced environment.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Monthly Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Health Insurance
- And Much More...
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Dutch Customer Support Specialist | E-commerce - Remote In Greece
Mercier Consultancy GroupA fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
Mercier Consultancy MD is looking for a skilled Dutch Customer Support Specialist to join our e-commerce team and work remotely from Greece. This role is ideal for candidates fluent in Dutch who are passionate about providing excellent customer service in the fast-paced e-commerce industry. As part of our support team, you will assist customers with their inquiries, ensuring a smooth and satisfying shopping experience. Key Responsibilities - Provide exceptional customer support to Dutch-speaking e-commerce clients through multiple communication channels such as phone, email, and chat. - Handle customer inquiries related to orders, payments, returns, and product information promptly and efficiently. - Document all customer interactions accurately and follow up to ensure issue resolution. - Collaborate with logistics, sales, and technical teams to resolve complex customer issues. - Stay up-to-date with e-commerce products and policies to offer accurate assistance. - Participate in training programs to continuously improve customer service skills and product knowledge.
Dutch Customer Support Specialist | E-commerce - Remote In Greece
Mercier Consultancy GroupA fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
Mercier Consultancy MD is looking for a skilled Dutch Customer Support Specialist to join our e-commerce team and work remotely from Greece. This role is ideal for candidates fluent in Dutch who are passionate about providing excellent customer service in the fast-paced e-commerce industry. As part of our support team, you will assist customers with their inquiries, ensuring a smooth and satisfying shopping experience. Key Responsibilities - Provide exceptional customer support to Dutch-speaking e-commerce clients through multiple communication channels such as phone, email, and chat. - Handle customer inquiries related to orders, payments, returns, and product information promptly and efficiently. - Document all customer interactions accurately and follow up to ensure issue resolution. - Collaborate with logistics, sales, and technical teams to resolve complex customer issues. - Stay up-to-date with e-commerce products and policies to offer accurate assistance. - Participate in training programs to continuously improve customer service skills and product knowledge.
Dutch Customer Support Specialist | E-commerce - Remote In Greece
Mercier Consultancy GroupA fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
Mercier Consultancy MD is looking for a skilled Dutch Customer Support Specialist to join our e-commerce team and work remotely from Greece. This role is ideal for candidates fluent in Dutch who are passionate about providing excellent customer service in the fast-paced e-commerce industry. As part of our support team, you will assist customers with their inquiries, ensuring a smooth and satisfying shopping experience. Key Responsibilities - Provide exceptional customer support to Dutch-speaking e-commerce clients through multiple communication channels such as phone, email, and chat. - Handle customer inquiries related to orders, payments, returns, and product information promptly and efficiently. - Document all customer interactions accurately and follow up to ensure issue resolution. - Collaborate with logistics, sales, and technical teams to resolve complex customer issues. - Stay up-to-date with e-commerce products and policies to offer accurate assistance. - Participate in training programs to continuously improve customer service skills and product knowledge.
Dutch Customer Support Specialist | E-commerce - Remote In Greece
Mercier Consultancy GroupA fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
Mercier Consultancy MD is looking for a skilled Dutch Customer Support Specialist to join our e-commerce team and work remotely from Greece. This role is ideal for candidates fluent in Dutch who are passionate about providing excellent customer service in the fast-paced e-commerce industry. As part of our support team, you will assist customers with their inquiries, ensuring a smooth and satisfying shopping experience. Key Responsibilities - Provide exceptional customer support to Dutch-speaking e-commerce clients through multiple communication channels such as phone, email, and chat. - Handle customer inquiries related to orders, payments, returns, and product information promptly and efficiently. - Document all customer interactions accurately and follow up to ensure issue resolution. - Collaborate with logistics, sales, and technical teams to resolve complex customer issues. - Stay up-to-date with e-commerce products and policies to offer accurate assistance. - Participate in training programs to continuously improve customer service skills and product knowledge.
