Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Consultant, Customer Success Product Specialist Consultant, Customer Success, Product Specialist, Advisors Client Services Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. All About Us The Advisors Client Services team is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. We provide customers across industries and geographies with a tailored portfolio of solutions to address their business needs. Within Data and Services, the Business & Market Intelligence (B&MI) suite of products, aims to bring to market innovative solutions combing the power of consulting and technology. With compelling offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable our customers to solve business problems from end to end. The role will lead initiatives to support the growth and scalability of the B&MI product suite business in the region All About the Role The Consultant, Customer Success Product Specialist plays a key role in supporting customers through onboarding, adoption, and ongoing use of Mastercard products and analytics solutions. This role focuses on ensuring customers successfully leverage Mastercard capabilities to derive insights, support business decisions, and achieve measurable value. Acting as a product expert and trusted partner, the Consultant collaborates closely with customers and internal teams to drive product adoption, resolve issues, improve customer satisfaction, and reduce churn while identifying opportunities to enhance customer outcomes. Your Responsibilities Customer Engagement & Support • Serve as a primary point of contact for customer inquiries, questions, and issues. • Provide guidance on product features, best practices, and troubleshooting. • Proactively engage customers during onboarding to ensure a smooth transition and early value realization. • Function as a coach to customers, supporting them in implementing products and solutions in ways that align with their strategic goals. • Build trusted relationships with customer users and stakeholders at varying levels. Product Adoption & Retention • Educate customers on how to maximize the value of Mastercard products and solutions. • Monitor customer usage and engagement to identify adoption gaps or potential churn risks. • Support and deliver customer training sessions, product demonstrations, webinars, and knowledgesharing initiatives. • Engage with users to improve their ability to derive insights and make datadriven business decisions. • Visualize and demonstrate insights available across multiple Mastercard solutions. Delivery, Data & Insights • Support assigned delivery projects to ensure contractual objectives and delivery timelines are met. • Contribute to solution delivery activities including data validation, analysis, reporting, and insight generation. • Analyse data from delivery projects and report performance against defined success metrics. • Produce presentation materials, analytics, and reports for customer and internal audiences. Issue Resolution & Collaboration • Identify and resolve common customer challenges and usage issues. • Escalate complex technical or business issues to appropriate teams (Product, Technology, Support, or Management). • Track and follow up on customer concerns to ensure timely resolution. • Function as a liaison between customers and product development teams, supporting prioritization of enhancement requests and customizations. • Collaborate closely with Sales, Product, Technology, and Support teams to improve customer experience and outcomes. • Contribute to customer education materials, FAQs, and knowledgebase content. All About Your Education & Skills • Experience in delivery of SaaS solutions or data products • Proven experience working in Customer Delivery or Consulting fostering strong customer engagement, demonstrating value add to customers, and leading to successful product / project deliverables. • Customer success mindset focused on delivering solutions that are scalable, leverage innovative technologies, and delightful for end-users. • Proven ability to work with both business and technology stakeholders; strong writer, presenter, and speaker. • Exceptional analytical and quantitative problem-solving skills • Enthusiastic with the ability to inspire others and create a collaborative culture of teamwork. • Demonstrated ability to develop relationships with both mid- and executive-level customer contacts. All About Your Education & Skills • Bachelor's degree or equivalent qualification. • Fluent local office language and English required, other languages desirable. • Interpersonal communication and stakeholder management • Creative thinking and analytical reasoning to deliver business insights. • Data and analytics experience in building, managing, and maintaining database structures, working with data visualization tools (e.g., Tableau, Power BI) • Familiarity with CRM and Customer Success tools (e.g., Salesforce, Zendesk, Gainsight). • Advanced proficiency in Word, Excel, and PowerPoint. • Strong organizational and timemanagement skills. • Advanced Word, Excel, and PowerPoint skills required. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

We anticipate the application window for this opening will close on - 24 Apr 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. As a OR/PICU/NICU Clinical Product Specialist, you will enhance the selling process by serving as the clinical expert on the application of Acute Care and Monitoring (ACM) products in the Adult/Pediatric Operating Room and NICU/PICU environments. The OR/NICU CPS position will work within their assigned territory with aligned sales partners to develop advocacy from Key Opinion Leaders, key clinical and business decision makers, generate demand for product evaluations, competitive conversions, drive key deals to closure, and support post-sales activities including implementation, education, in-servicing, ongoing support, and the development of robust reference accounts. The OR/NICU CPS is actively involved in the pre- and post-sale process to both identify and foster elements, processes, and champions that result in successful product adoption, conversion, or expansion of use. This role requires 75% travel including 3-4 overnights per week on average. Ideally, this candidate should be based in the Orlando, FL or Miami, FL area within a short commute to a major airport. Travel will be extensive both regionally and nationally. Responsibilities include: - Lead OR/NICU selling and clinical activities for INVOS cerebral/somatic oximetry and Nellcor pulse oximetry technologies within assigned territory and partner with regional sales teams to ensure both pre- and post-sale requirements are met - Lead pre-sale clinical demonstrations and evaluations to showcase the clinical value of ACM solutions. Coordinate and participate in evaluations along with aligned field sales team and customer to ensure they are conducted according to best practices. Engage key stakeholders with product value propositions, supporting literature, etc. appropriate to their specific care area. - Lead post-sale activities including implementation, product education, in-servicing, and ongoing support to ensure robust adoption and utilization. - Stimulate, support, and facilitate clinical champions in the development of institutional policies and processes that leverage ACM products to improve patient care - Demonstrate skills appropriate to successful advancement of complex sales, including: - Strong analytical abilities and use of business tools such as Salesforce.com (SFDC) and Sales Analytics to develop a robust territory strategy and business plan - Consistent effectiveness in both offensive and defensive competitive selling situations - Expert-level clinical knowledge of acute care in the adult/pediatric OR/CVOR and/or NICU/PICU including monitoring applications for critically ill neonates and children, including Nellcor pulse oximetry and INVOS cerebral/somatic oximetry. - Act as a key resource for and collaborate with other internal partners (e.g., Clinical Directors, Sales Leaders, Sales Partners, Marketing, Medical Affairs, R&D) on the following: - Educate and update the organization quarterly on OR/CVOR NICU/PICU trends and customer needs - Identify and develop Key Opinion Leaders, reference accounts and/or potential development partners - Development and sharing of best practices throughout the organization as a OR/NICU CPS Subject Matter Expert (SME) - Stay up to date on the educational needs of the NICU/PICU customer base related to product utilization and concepts of clinical application - Assess internal processes for delivery of customer education and implement process improvements as needed - Provide expert input to facilitate the development of sales and marketing materials, customer presentations, education plans and evaluation plans that reflect the needs of the customer - Identify subject areas, individuals, and opportunities for clinical research to further the body of evidence for our products in collaboration with Medical Affairs experts - Evaluate potential OR/NICU product additions or acquisitions, and contribute to the successful integration of new portfolio products as applicable - Demonstrate behaviors consistent with senior level clinical leaders, including: - Create an environment conducive to personal development and feedback for self and peers - Model the essence of team spirit throughout the organization - Identify and work though difficult and complex issues with customers without compromising relationships - Assess productivity and return on time invested and discuss opportunities for improvement with key stakeholders to ensure results - Assist Clinical Directors with specific zone-level initiatives or programs - Invest in self-development and education necessary to maintain status as a OR/NICU SME - Attend applicable trade shows, medical association meetings, and educational symposia to network with customers/clinicians - Timely completion of all special project and administrative duties Minimum Qualifications: IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME - An Associate’s Degree with a minimum 4 years of clinical experience as a licensed clinician within the acute care hospital environment OR - A Bachelor’s Degree with a minimum of 2 years of clinical experience as a licensed clinician within the acute care hospital environment. Preferred Qualifications: - 3-5 years total critical care experience in an acute care hospital environment, with a minimum of 3 years’ experience in OR, CVOR, NICU, PICU - OR or NICU/PICU Clinical Educator or experience in education curriculum development and delivery - RN BSN, Advanced Practice Nurse NNP, Perfusionist - 2+ years in team selling environment - Experience with health care or medical device industry, either clinical education or sales - Sales experience or possession of strong selling traits is preferred - Demonstrated ability to work effectively in a complex, geographically distributed organization with multiple value streams - Track record of building successful strategic business partnerships - Must be results oriented, with internal motivation to achieve high-level results and manage complex projects to completion - Demonstrated resiliency and high tolerance for ambiguity - Strong verbal and written communication - Exceptional client interaction skills - Strong ability to create and deliver presentations, education plans, and evaluation plans that reflect the needs of the customer - Public speaking skillsets - Exceptional thoroughness, attention to detail, and follow-through - Understanding of the markets in which RMS competes - High energy, entrepreneurial, and self-motivated - Proficient in Salesforce.com, Sales Analytics and MS Office (including Word, PowerPoint, and Excel) - Desire and ability to travel overnight (air/ground/hotel) within assigned territory and nationally when needed for high profile projects, conferences For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):90,000.00 to 100,000.00 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We anticipate the application window for this opening will close on - 27 Apr 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. As a OR/PICU/NICU Clinical Product Specialist, you will enhance the selling process by serving as the clinical expert on the application of Acute Care and Monitoring (ACM) products in the Adult/Pediatric Operating Room and NICU/PICU environments. The OR/NICU CPS position will work within their assigned territory with aligned sales partners to develop advocacy from Key Opinion Leaders, key clinical and business decision makers, generate demand for product evaluations, competitive conversions, drive key deals to closure, and support post-sales activities including implementation, education, in-servicing, ongoing support, and the development of robust reference accounts. The OR/NICU CPS is actively involved in the pre- and post-sale process to both identify and foster elements, processes, and champions that result in successful product adoption, conversion, or expansion of use. This role requires 75% travel including 3-4 overnights per week on average. The territory is the Northeast down to the DC/Baltimore area. Ideally, this candidate should be based in Philadelphia, Northern NJ or the greater NYC area within a short commute to a major airport. Responsibilities include: - Lead OR/NICU selling and clinical activities for INVOS cerebral/somatic oximetry and Nellcor pulse oximetry technologies within assigned territory and partner with regional sales teams to ensure both pre- and post-sale requirements are met - Lead pre-sale clinical demonstrations and evaluations to showcase the clinical value of ACM solutions. Coordinate and participate in evaluations along with aligned field sales team and customer to ensure they are conducted according to best practices. Engage key stakeholders with product value propositions, supporting literature, etc. appropriate to their specific care area. - Lead post-sale activities including implementation, product education, in-servicing, and ongoing support to ensure robust adoption and utilization. - Stimulate, support, and facilitate clinical champions in the development of institutional policies and processes that leverage ACM products to improve patient care - Demonstrate skills appropriate to successful advancement of complex sales, including: - Strong analytical abilities and use of business tools such as Salesforce.com (SFDC) and Sales Analytics to develop a robust territory strategy and business plan - Consistent effectiveness in both offensive and defensive competitive selling situations - Expert-level clinical knowledge of acute care in the adult/pediatric OR/CVOR and/or NICU/PICU including monitoring applications for critically ill neonates and children, including Nellcor pulse oximetry and INVOS cerebral/somatic oximetry. - Act as a key resource for and collaborate with other internal partners (e.g., Clinical Directors, Sales Leaders, Sales Partners, Marketing, Medical Affairs, R&D) on the following: - Educate and update the organization quarterly on OR/CVOR NICU/PICU trends and customer needs - Identify and develop Key Opinion Leaders, reference accounts and/or potential development partners - Development and sharing of best practices throughout the organization as a OR/NICU CPS Subject Matter Expert (SME) - Stay up to date on the educational needs of the NICU/PICU customer base related to product utilization and concepts of clinical application - Assess internal processes for delivery of customer education and implement process improvements as needed - Provide expert input to facilitate the development of sales and marketing materials, customer presentations, education plans and evaluation plans that reflect the needs of the customer - Identify subject areas, individuals, and opportunities for clinical research to further the body of evidence for our products in collaboration with Medical Affairs experts - Evaluate potential OR/NICU product additions or acquisitions, and contribute to the successful integration of new portfolio products as applicable - Demonstrate behaviors consistent with senior level clinical leaders, including: - Create an environment conducive to personal development and feedback for self and peers - Model the essence of team spirit throughout the organization - Identify and work though difficult and complex issues with customers without compromising relationships - Assess productivity and return on time invested and discuss opportunities for improvement with key stakeholders to ensure results - Assist Clinical Directors with specific zone-level initiatives or programs - Invest in self-development and education necessary to maintain status as a OR/NICU SME - Attend applicable trade shows, medical association meetings, and educational symposia to network with customers/clinicians - Timely completion of all special project and administrative duties Minimum Qualifications: IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME - An Associate’s Degree with a minimum 4 years of clinical experience as a licensed clinician within the acute care hospital environment OR - A Bachelor’s Degree with a minimum of 2 years of clinical experience as a licensed clinician within the acute care hospital environment. Preferred Qualifications: - 3-5 years total critical care experience in an acute care hospital environment, with a minimum of 3 years’ experience in OR, CVOR, NICU, PICU - OR or NICU/PICU Clinical Educator or experience in education curriculum development and delivery - RN BSN, Advanced Practice Nurse NNP, Perfusionist - 2+ years in team selling environment - Experience with health care or medical device industry, either clinical education or sales - Sales experience or possession of strong selling traits is preferred - Demonstrated ability to work effectively in a complex, geographically distributed organization with multiple value streams - Track record of building successful strategic business partnerships - Must be results oriented, with internal motivation to achieve high-level results and manage complex projects to completion - Demonstrated resiliency and high tolerance for ambiguity - Strong verbal and written communication - Exceptional client interaction skills - Strong ability to create and deliver presentations, education plans, and evaluation plans that reflect the needs of the customer - Public speaking skillsets - Exceptional thoroughness, attention to detail, and follow-through - Understanding of the markets in which RMS competes - High energy, entrepreneurial, and self-motivated - Proficient in Salesforce.com, Sales Analytics and MS Office (including Word, PowerPoint, and Excel) - Desire and ability to travel overnight (air/ground/hotel) within assigned territory and nationally when needed for high profile projects, conferences For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):90,000.00 to 100,000.00 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Corporate transactions represent a massive and growing market for legal services. Transactional legal work is complex—critical, nuanced legal terms are woven into lengthy documents. These documents must be digested and analyzed by attorneys, clients, and counterparties over the course of a single transaction. This fundamental need, combined with increasing deal volume and complexity, drives enormous demand for precise extraction and benchmarking of transaction terms among law firm practitioners and their clients. We're seeking a Product Specialist to drive new growth for our AI-enabled legal technology portfolio. In this role, you will leverage your legal expertise and technical acumen to partner with law firms and corporate legal departments, optimizing their use of data to analyze transaction terms and unlock competitive advantage. As a Product Specialist, you'll be a bridge between engineering and sales, becoming an expert in the capabilities of Thomson Reuters' transactional-focused data platform; you will help the most sophisticated transactional attorneys navigate the platform on the highest profile deals in the market. You will collaborate with a talented, cross-functional team of machine learning PhDs, legal subject-matter experts, data, security, and product engineers, among others. Your role directly impacts our product and your expertise will be utilized to help set product direction and investment in future capabilities. About the Role As a Product Specialist, you will: - Work hands-on with transactional attorneys to advise on how our platform, data and insights can be utilized on live and historical transactions. - Run teach-ins, training sessions, and demonstrations of platform capabilities and use cases. - Collaborate with go-to-market teams for pre-sales engineering support and lead technical components of the sales cycle. - Contribute meaningfully to new model training and quality control through distillation of subject-matter expertise into multi-layered AI systems. - Provide critical support to product strategy and direction, including advising meaningfully on key investment areas for new features and capabilities. - Contribute to novel data content production, visualization and distribution, including proprietary content strategy. About You You're a fit for the role of Product Specialist if your background includes: - Strong communication and collaboration skills - Juris Doctor (JD) degree from a top law school preferred - 2+ years of experience at a top law firm or top legal department - Expertise in transactional legal practice on one or more of: mergers & acquisitions, capital markets / securities, credit/finance, or corporate transactions - A self-starting, problem-solving, creative approach biased towards action and execution. - Drive and resilience: genuine motivation to build something new, take on challenges, and push through ambiguity in a change-resistant industry It would be nice if: - You have prior experience at a technology company or in industry - You are interested in finance or economics - You have advanced excel and PowerPoint skills - You have prior experience or background in computer programming, but please note that this is not a development role - You have significant interest in cutting edge AI, NLP or Machine Learning technology - You have prior experience with large group presentations or communication - You thrive in a high-leverage, fast-paced environment #LI-AY1 What’s in it For You? - Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. - Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. - Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. - Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. - Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. - Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $106,400 USD - $197,600 USD. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This is inclusive of both base pay and any target sales incentive. This job posting will close 05/17/2026. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. 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