Role Description Are you an experienced Medical Virtual Assistant or Medical Receptionist looking for a stable remote opportunity? Join our growing team and work with a U.S.-based healthcare practice! - Position: Medical Receptionist (Remote) - Schedule: U.S. Central Time hours - Work Setup: Remote - Compensation & Payment: - Rate: $5/hour (first 3 months), increasing to $6/hour thereafter - Payment Method: Wise - Payment Cycle: Biweekly Qualifications - Previous experience as a Medical Scribe or Medical Virtual Assistant (preferred) - Strong English communication and listening skills - Experience with EMR systems - Excellent attention to detail and documentation accuracy - Reliable internet connection and quiet work environment - Ability to work during U.S. Central Time hours Requirements - Updated Curriculum Vitae (CV) - 1-minute introduction video discussing your U.S. healthcare experience - Valid ID - List of EMR systems you have used How to Apply Submit your application through: www.vitalvirtuals.com We look forward to hearing from you and helping you grow your career in the healthcare virtual assistant field!

Building Name: CVMC - In State Remote Worker Location Address: 130 Fisher Road, Berlin Vermont Regular Department: CVMC - Medical Records Coding Part Time Standard Hours: 20 Biweekly Scheduled Hours: 40 Shift: Day Primary Shift: - Weekend Needs: None Salary Range: Min $22.82 Mid $28.53 Max $34.23 Recruiter: Abby Luck This position has the option of working remotely. POSITION SUMMARY The Medical Records Coder 2 will apply knowledge of ICD-10 and CPT-4 nomenclatures and American Hospital Association, American Medical Association and applicable Federal and third party payer guidelines to accurately and compliantly determine principal and secondary ICD-10 diagnoses codes, principal and secondary ICD-10 procedure codes for all visits. In addition, may assign corresponding CPT-4 codes for procedure and surgery cases, inpatient evaluation & management, and emergency room evaluation & management and procedural services for facility and professional billing and data collection. Employee will apply knowledge of anatomy and physiology, medical terminology, and pathology of disease processes while analyzing clinical documentation of inpatient and/or outpatient records. Follows CVMC compliance and HIM coding compliance policies and meets productivity standards to maintain financial goals. Utilizes various electronic information systems to accomplish coding including 3M Coding and Reimbursement Systems, EPIC, and various web based tools such as Anthem and CMS for Medical Necessity and other regulatory information as deemed appropriate. Must have knowledge of charge master and charge maintenance. Effectively communicates with and acts as a resource to health care providers, department managers, and staff to resolve documentation, charge or other issues as they arise to ensure accuracy of coding and reimbursement. Medicals Record Coder 2 will adhere to the HIM Mission and Vision. Employee continually seeks to improve coding knowledge through various mediums including seminars, articles, networking, web access and other as available. BASIC KNOWLEDGE Must have successfully completed a course in Medical Terminology and Anatomy and Physiology, or be willing to obtain within one year of date of hire. Candidate should have knowledge of current American Medical Association and American Health Association Coding Guidelines, State and Federal Regulations, Professional Services and Compliance. Must have the aptitude to review and interpret documentation for the purpose of accurate coding and charging practices. MINIMUM REQUIREMENTS High school diploma or equivalent degree, coding certification through the American Health Information Management Association or the American Academy of Professional Coders. Employee is expected to maintain coding certification to remain at the Medical Records Coder 2 position. Should coding certification lapse, the employee will move to the Medical Records Coder 1 position and will be expected to attain certification again within the year. EXPERIENCE Minimum of 2 years coding experience utilizing ICD-10 and CPT-4 coding.

Zirtual is a work-life balanced company that offers clients experienced, educated remote assistants for their personal and professional needs. Our Medical Billing Specialists strive to meet and exceed client needs and expectations. The Medical Billing Specialists is a vital member of Zirtual. The Medical Billing Specialist is the main point of contact with clients and will work independently with the clients. The Medical Billing Specialist will receive support from their assigned Account Supervisor, who will assist with the client relationship with plan modifications, questions, and provide feedback on quality, delegation issues, and more. As a Medical Billing Specialist, you will play a critical role in managing the financial side of healthcare services. You will serve as a key point of contact for assigned providers and clients, ensuring accurate billing, timely claims processing, and consistent follow-through on reimbursements. You will work independently while receiving support and guidance from your Account Supervisor.  Assistants are expected to be available for clients during business hours as agreed upon with each client but around-the-clock availability is not expected. Virtual Assistants send weekly usage reports, respond to all communication within a two-hour response window, maintain detailed and up-to-date client profiles, and follow Zirtual's best practices for success. This role requires strong attention to detail, knowledge of medical billing practices, and the ability to manage multiple priorities in a fast-paced environment. Typical Duties and Responsibilities (May vary depending on client needs)  Medical Billing & Claims Management - Prepare and submit accurate medical claims to insurance companies - Review and verify patient information, coding, and documentation - Monitor claim status and follow up on unpaid or denied claims - Identify and resolve billing discrepancies and rejections Insurance & Payment Processing - Post payments and reconcile accounts - Verify insurance eligibility and benefits - Communicate with insurance providers regarding claims and appeals Accounts Receivable Management - Track outstanding balances and ensure timely collections - Follow up on aging reports and unpaid claims - Maintain accurate financial records and billing documentation Patient Billing Support - Generate and send patient statements - Respond to billing inquiries in a professional and timely manner - Assist patients in understanding charges and payment options Administrative & Reporting Tasks - Maintain up-to-date patient and billing records - Prepare regular billing and revenue reports - Ensure compliance with healthcare regulations and company policies - Accurately track time and workload as required Requirements Skills & Attributes - Strong knowledge of medical billing procedures and terminology - Excellent attention to detail and accuracy - Ability to manage multiple clients and deadlines - Professional communication and problem-solving abilities - Ability to work independently in a remote environment Preferred - Bilingual (English/Spanish) - Experience working with multiple providers or practices Qualifications - Associate’s or Bachelor’s degree in Healthcare Administration, Medical Billing, or related field (or equivalent experience) - Minimum 2–4+ years of medical billing experience - Experience with insurance claims, denial management, and revenue cycle processes - Experience supporting Indigenous organizations, Indigenous-led businesses, or community-based clients is a strong asset Technical Skills - Medical billing software (e.g., Kareo, AdvancedMD, or similar) - EHR/EMR systems (experience with systems like JaneApp is a plus) - Microsoft Office and/or Google Workspace - Familiarity with clearinghouses and insurance portals Work Requirements - Reliable high-speed internet, computer, and phone - Ability to maintain HIPAA compliance and data security standards - Available during business hours PST or EST Monday-Friday, unless otherwise agreed in writing with each client Compensation You will be compensated as an independent contractor. VA's are paid a set amount of their client's monthly plans with monthly pay averaging $1500-$3800 per month depending on the client mix.

• Prepare and submit accurate medical claims to insurance companies • Review and verify patient information, coding, and documentation • Monitor claim status and follow up on unpaid or denied claims • Identify and resolve billing discrepancies and rejections • Post payments and reconcile accounts • Verify insurance eligibility and benefits • Communicate with insurance providers regarding claims and appeals • Track outstanding balances and ensure timely collections • Follow up on aging reports and unpaid claims • Maintain accurate financial records and billing documentation • Generate and send patient statements • Respond to billing inquiries in a professional and timely manner • Assist patients in understanding charges and payment options • Maintain up-to-date patient and billing records • Prepare regular billing and revenue reports • Ensure compliance with healthcare regulations and company policies • Accurately track time and workload as required